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Helpful staff especially with disabled access.

Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water.

The stay

Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough

I didn't like that I had to pay for additional ticket. the internet at the airport was not working fast enough. the attendant at the customer services was yelling through the window the seconds in front of other customers (she was mad). My ticket didn't download fast enough therefor I had to purchase a second ticket. That was not cool.

It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time.

I’m fed up with that bloody music when they land.

The time to take off.

Nothing

El personal es muy amable y llegamos antes de la hora prevista

Me rompieron la maleta

I received a message instructing me to check-in online and so I did. However, I need ver received the screenshot of the boarding pass or an email for that matter. When I try to check in at the counter they had me go to the other end of the airport and pay 20€ for them to "print" the boarding pass. What a racket!! Never again.

Boarding chaotic, late departure with no explanation

The flight actually got me to my destination

I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life.

The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation

Randomly given exit row seating.

First at the airport they tell us we have to check our carry ons when we had already flown three flights with them with those same bags as carry ons, then they criticize us for having heavy bags, which they never would have known if we had been allowed to carry them on. Their back up reason for needing to check bags was the flight was overbooked and there would be no room for bags, both of which were false as I personally counted at least 15 seats open and there were at least 6-7 completely empty overhead bins. Finally, it is Kayak that notifies me that my flight is delayed 90 minutes, but yet the airline decides it is a good idea to have us board and then just sit on the plane before finally telling us after 30 minutes of sitting on the plane with the flight door still open that we are delayed another hour. I would not fly them again.

Awful. Didn’t make it. Vueling was terrible at fixing the problem. Stranding is in Barcelona airport

Delay at departure one hour, long queues in Luton at passport control

Plane was comfortable and not too full.

Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux.

Slick boarding. Smooth landing.

Hard seat.

Friendly

The time to take off.

Nothing

I didn't like that I had to pay for additional ticket. the internet at the airport was not working fast enough. the attendant at the customer services was yelling through the window the seconds in front of other customers (she was mad). My ticket didn't download fast enough therefor I had to purchase a second ticket. That was not cool.

The person who worked at the counter was very rude

We were priority so it was fine otherwise it would have been a mess.

No tvs or beverages without paying. Otherwise everything was great

Helpful staff especially with disabled access.

Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water.

It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time.

I’m fed up with that bloody music when they land.

There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience

Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks

I didn't like that I had to pay for additional ticket. the internet at the airport was not working fast enough. the attendant at the customer services was yelling through the window the seconds in front of other customers (she was mad). My ticket didn't download fast enough therefor I had to purchase a second ticket. That was not cool.

The person who worked at the counter was very rude

We were priority so it was fine otherwise it would have been a mess.

No tvs or beverages without paying. Otherwise everything was great

I received a message instructing me to check-in online and so I did. However, I need ver received the screenshot of the boarding pass or an email for that matter. When I try to check in at the counter they had me go to the other end of the airport and pay 20€ for them to "print" the boarding pass. What a racket!! Never again.

My travel agent could not check us in as she did not realize she need passport info, exp. date, and birth date and we couldn't reach her in time to get us checked in with the time difference. It cost us an extra 115 pounds to checkin at the airport. That is ridiculous!

I received a message instructing me to check-in online and so I did. However, I need ver received the screenshot of the boarding pass or an email for that matter. When I try to check in at the counter they had me go to the other end of the airport and pay 20€ for them to "print" the boarding pass. What a racket!! Never again.

Boarding chaotic, late departure with no explanation

The time to take off.

Nothing

I didn't like that I had to pay for additional ticket. the internet at the airport was not working fast enough. the attendant at the customer services was yelling through the window the seconds in front of other customers (she was mad). My ticket didn't download fast enough therefor I had to purchase a second ticket. That was not cool.

Las nubes muy lindas, nos dieron ventana sin pagar extra ni pedirlos

Me rechazó el sistema de Ryanair para check in electrónico y pague multa, no hubo comprensión , en Berlín me sucedió lo mismo y muy amables me imprimieron el boarding pass En Venecia sedientos de dinero

Crew was very friendly and upbeat

Boarding took a while and flight landed a bit late

Price was good.

Non stop talking regarding selling you food and drinks. Then perfume and jewelry, then scratch off tickets. Then donate to a kids charity. No magazine in my seat to see what food or drink options they had . No seats even had a space for a mag or your iPad. Seat pretty uncomfortable.

I didn't like that I had to pay for additional ticket. the internet at the airport was not working fast enough. the attendant at the customer services was yelling through the window the seconds in front of other customers (she was mad). My ticket didn't download fast enough therefor I had to purchase a second ticket. That was not cool.

Todo perfecto! El vuelo salió en hora y llegamos a la hora precista

Low cost

Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.

The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.

Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.

Checking and boarding were easy. Also email reminders were helpful.

Could they spare a drink of water? They charged extra for everything, including the air you breathed.

Safe TO and landing.

Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

Boarded late but arrived early. Nice easy flight.

Flight itself was ok

Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

Slick boarding. Smooth landing.

Hard seat.

Plane was comfortable and not too full.

Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux.

Friendly

Staff were helpful and friendly

Flight was delayed over an hour and ended up parked so far from terminal, not the best for a late flight. The new smal airbus was cramped legroom wise, I had hoped for an improvement over 737

The time to take off.

Nothing

Las nubes muy lindas, nos dieron ventana sin pagar extra ni pedirlos

Me rechazó el sistema de Ryanair para check in electrónico y pague multa, no hubo comprensión , en Berlín me sucedió lo mismo y muy amables me imprimieron el boarding pass En Venecia sedientos de dinero

No me gusta que se facturen las maletas de mano solo a unos pasajeros en concreto, y a los de tu lado no. Las maletas llegan que hacen pena.... no tienen nigun cuidado El vuelo se reteassó

Crew was very friendly and upbeat

Boarding took a while and flight landed a bit late

Was given the Exit seat

Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case

Awful. Didn’t make it. Vueling was terrible at fixing the problem. Stranding is in Barcelona airport

We had to wait for someone... Couldn't leave with out them. Departed an hour late.

I liked the fact that we were able to check one luggage. The crew was excellent.

Everything was perfect

Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided.

Friendly

EasyJet is always a good option. Baggage is included which is not common these days among small airlines. Flight attendants are very friendly.

Punctuality!!!!

Crew can be a bit annoying

The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation

The flight actually got me to my destination

I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life.

We had to wait for someone... Couldn't leave with out them. Departed an hour late.

Randomly given exit row seating.

First at the airport they tell us we have to check our carry ons when we had already flown three flights with them with those same bags as carry ons, then they criticize us for having heavy bags, which they never would have known if we had been allowed to carry them on. Their back up reason for needing to check bags was the flight was overbooked and there would be no room for bags, both of which were false as I personally counted at least 15 seats open and there were at least 6-7 completely empty overhead bins. Finally, it is Kayak that notifies me that my flight is delayed 90 minutes, but yet the airline decides it is a good idea to have us board and then just sit on the plane before finally telling us after 30 minutes of sitting on the plane with the flight door still open that we are delayed another hour. I would not fly them again.

Plane was comfortable and not too full.

Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux.

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

Punctuality!!!!

Crew can be a bit annoying

Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet.

El personal es muy amable y llegamos antes de la hora prevista

Me rompieron la maleta

Helpful staff especially with disabled access.

Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water.

All was poor the way your stuff talking in Greece extra charging it's so shame for your company

They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is

Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided.

Staff were helpful and friendly

Flight was delayed over an hour and ended up parked so far from terminal, not the best for a late flight. The new smal airbus was cramped legroom wise, I had hoped for an improvement over 737

Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet.

Friendly