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Ventajas: Crew were very friendly

Desventajas: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Ventajas: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

Desventajas: Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends

Ventajas: Comfortable economy seats. Excellent experienced staff.

Desventajas: Food was so so. Entertainment system is old and a bit slow.

Ventajas: Smooth quiet flight.

Desventajas: Mac and cheese isn’t what I was expecting for vegetarian.

Ventajas: The staff upon checking in were very polite and courteous.

Desventajas: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

Ventajas: Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa.

Desventajas: Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy.

Ventajas: Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!

Desventajas: I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs.

Ventajas: Crew very friendly. Decent leg room in economy

Ventajas: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Desventajas: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Ventajas: Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague.

Desventajas: Late departure due to “late arrival of inbound aircraft” - which seems to be the norm.