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Ventajas: boarding was on time

Ventajas: New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable.

Desventajas: Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?).

Desventajas: The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers

Ventajas: The crew was amazing my daughter is still talking about how nice they were to her.

Desventajas: Nothing at all!

Ventajas: Crew was amazing.

Desventajas: Delayed departure due to late crew arrival. Not a huge deal.

Ventajas: Crew was great

Desventajas: I actually can not complain

Ventajas: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!

Desventajas: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.

Desventajas: Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line

Ventajas: Smooth

Desventajas: Boarding

Ventajas: The movies

Desventajas: NA

Ventajas: Boarding process was smooth.

Desventajas: In flight service was disappointing.

Ventajas: seats and entertainment was great

Ventajas: Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment.

Desventajas: I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats.

Ventajas: Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great.

Desventajas: Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb.

Ventajas: Crew was friendly

Desventajas: Allow one free bag check in on transatlantic flights

Desventajas: Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line

Ventajas: The crew was amazing my daughter is still talking about how nice they were to her.

Desventajas: Nothing at all!

Ventajas: Nothing

Desventajas: Everything. Awful plane, seats and service

Desventajas: Flight was delayed, for unkown reasons.

Ventajas: New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable.

Desventajas: Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?).