Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Houston Hobby y otros aeropuertos (MAD - HOU)

1.5 hour flight, on time and all that one should expect from a good airline.

Touch screen is sharp and responsive.

Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style.

I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together.

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.