Opiniones recientes
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10,0
Desventajas: The price was reasonable. They were fast, efficient, and the vehicle was brand new. Would definitely use Almo again.
Opinión de
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6,0
Dirty SUV interior and exterior
Ventajas: The Alamo personnel at the rental desk and at the vehicle pickup and return area were exceptionally courteous and kept an excellent attitude on pickup and on return. To them, I say, "Well done." I brought the poorly cleaned vehicle to the attention of the guy checking in vehicles on return, and despite being very busy, he was courteous, listened and told me that he would report the vehicle's condition. This part of my customer experience exceeded expectations. By contrast, when I have picked up vehicles at Dollar's IAH location, their personnel are about as disconnected as I have ever seen. It is as if they are doing me a huge favor by renting me the vehicle to start with. More than once, I have wanted to tell Dollar's rental desk personnel, "If you hate your job this much, why find another one?" Not the case with Alamo's friendly folks, however.
Desventajas: My full size black SUV was not properly cleaned. I was in a hurry when picking it up and didn't check it's cleanliness (and I shouldn't have to). However, if I had, I would have rejected the vehicle. On the outside, when the sunlight hit the paint, there were large areas that clearly had been missed when it was washed. The interior was worse. Evidence of dried spilled drinks on the upholstery, Residue of snacks (peanuts, chips) under the seats. Fortunately, I did not have guests riding in the back seats of this vehicle. If I had, I would have had to either drive it back and swap it out or stop and purchase cleaning supplies to clean it myself. Unacceptable, Alamo!
Opinión de
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2,0
Desventajas: nunca lo recivi
Opinión de
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8,8
Desventajas: There should be a designation sign for drop-off which should be as visible as the signs for the different rentals.
Opinión de
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10,0
Ventajas: Quick service customer service from entire team
Desventajas: Everything was great
Opinión de
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7,6
Prices online are never accurate
Desventajas: Kayak is not at fault but Alamo’s. I was quoted half the price of what the total cost was after returning the vehicle.
Opinión de
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8,0
Ventajas: Great price
Desventajas: We rented a smaller vehicle, will upgrade next time. It was like riding in a tuna can
Opinión de
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10,0
Ventajas: Car was very nice, customer service was to notch, they really took care of us
Desventajas: Make it clear when reserving online you must have a valid credit card, not debit/credit
Opinión de
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2,0
Ventajas: They ended up giving me a car from Enterprise
Opinión de
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10,0
Paid for a compact and got a full-size!
Ventajas: I was expecting a Hundai Accent and got a Toyota Camry. For just under $21.00.
Opinión de
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5,6
Dirty seats
Ventajas: Ended up exchanging car for something safer. Got a car through National (which I believe are partners).
Desventajas: The first car I got had stained seats and being that there wasn’t much of a selection (only 2 and the other didn’t have keys and was locked) I only had one choice. Also, the steering wheel shook really bad when I got closer to speeds of 60. The engine also want shifting properly so I had to exchange the car, which meant another trip to the airport rental place. Exchanged the car for another rental. Even then the car didn’t drive straight. You’d constantly feel the car pull, like there was too much play in the steering wheel.
Opinión de
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8,0
Ventajas: The cost was great. Way cheaper than any other places. The car interior was nice and clean.
Desventajas: The car wasn't wash. There was bird poop. I had to get it wash. I didn't know until I got to Alamo there would be a $250 deposit. It wasn't mention in any of the emails.
Opinión de
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10,0
Desventajas: The price was reasonable. They were fast, efficient, and the vehicle was brand new. Would definitely use Almo again.
Opinión de
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8,8
Desventajas: There should be a designation sign for drop-off which should be as visible as the signs for the different rentals.
Opinión de
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10,0
Ventajas: Quick service customer service from entire team
Desventajas: Everything was great
Opinión de
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10,0
Ventajas: Car was very nice, customer service was to notch, they really took care of us
Desventajas: Make it clear when reserving online you must have a valid credit card, not debit/credit
Opinión de
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10,0
Paid for a compact and got a full-size!
Ventajas: I was expecting a Hundai Accent and got a Toyota Camry. For just under $21.00.
Opinión de
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7,6
Prices online are never accurate
Desventajas: Kayak is not at fault but Alamo’s. I was quoted half the price of what the total cost was after returning the vehicle.
Opinión de
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8,0
Ventajas: Great price
Desventajas: We rented a smaller vehicle, will upgrade next time. It was like riding in a tuna can
Opinión de
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8,0
Ventajas: The cost was great. Way cheaper than any other places. The car interior was nice and clean.
Desventajas: The car wasn't wash. There was bird poop. I had to get it wash. I didn't know until I got to Alamo there would be a $250 deposit. It wasn't mention in any of the emails.
Opinión de
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6,0
Dirty SUV interior and exterior
Ventajas: The Alamo personnel at the rental desk and at the vehicle pickup and return area were exceptionally courteous and kept an excellent attitude on pickup and on return. To them, I say, "Well done." I brought the poorly cleaned vehicle to the attention of the guy checking in vehicles on return, and despite being very busy, he was courteous, listened and told me that he would report the vehicle's condition. This part of my customer experience exceeded expectations. By contrast, when I have picked up vehicles at Dollar's IAH location, their personnel are about as disconnected as I have ever seen. It is as if they are doing me a huge favor by renting me the vehicle to start with. More than once, I have wanted to tell Dollar's rental desk personnel, "If you hate your job this much, why find another one?" Not the case with Alamo's friendly folks, however.
Desventajas: My full size black SUV was not properly cleaned. I was in a hurry when picking it up and didn't check it's cleanliness (and I shouldn't have to). However, if I had, I would have rejected the vehicle. On the outside, when the sunlight hit the paint, there were large areas that clearly had been missed when it was washed. The interior was worse. Evidence of dried spilled drinks on the upholstery, Residue of snacks (peanuts, chips) under the seats. Fortunately, I did not have guests riding in the back seats of this vehicle. If I had, I would have had to either drive it back and swap it out or stop and purchase cleaning supplies to clean it myself. Unacceptable, Alamo!
Opinión de
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2,0
Desventajas: nunca lo recivi
Opinión de
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2,0
Ventajas: They ended up giving me a car from Enterprise
Opinión de
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5,6
Dirty seats
Ventajas: Ended up exchanging car for something safer. Got a car through National (which I believe are partners).
Desventajas: The first car I got had stained seats and being that there wasn’t much of a selection (only 2 and the other didn’t have keys and was locked) I only had one choice. Also, the steering wheel shook really bad when I got closer to speeds of 60. The engine also want shifting properly so I had to exchange the car, which meant another trip to the airport rental place. Exchanged the car for another rental. Even then the car didn’t drive straight. You’d constantly feel the car pull, like there was too much play in the steering wheel.
Opinión de
