Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Aeropuerto Internacional de Punta Cana (MAD - PUJ)

Nothing

I booked a Norwegian air flight and last minute was switched to Wamos Air. I had no other choice but to take this flight. 2 hour delay. I booked extra legroom and paid extra. There were not enough leg room seats on Wamos. I did not receive a refund. The planes are filthy and old. The service non existent. I will never book another flight or hotel with Kayak ever again. Horrible experience! I travel at least 50 Times a year and never have I dealt with such a nightmare.

My flight was delayed 2 hours, causing us to miss our connecting flight. We are now stuck in Botoga over night with no luggage. No change of clothes no toiletries. I just wanted to get to Aruba and relax, instead i had a very stressful time with your airline trying to resolve this issue. I would never fly this airline again.

I was not told that this flight was operated by wamos- I paid to fly with Norwegian air.

Desorden absoluto en el abordaje y atraso de casi 2 horas en la salida del vuelo

Desorden absoluto en el abordaje y atraso de casi 2 horas en la salida del vuelo

El personal muy atento

El avión sucio. La mesa de servicio rota. No servían las pantallas. Y había animales que me picaron toda la espalda. Un avión descuidado y sin mantenimiento.

Su atención!

Al ser un vuelo largo, deberían de tener mejores sus asientos para hacerlos más cómodos. Las películas que pasaron se quedaban detenidas y la calidad de sus pantallas es pésima

it didn't happen, because Interjet did not make it their job to try to contact me on the PA, or find me in Departures, so I missed my connecting flight

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services

Liked it all

Efficiency

All ok

se pago tickets con avianca y después ofrece otra compañía donde las condiciones son notorias y malas; quedaron en realizar un reembolso por lo que se presentó se llama al operador en este caso avianca y no dan una solución concreta

Su atención!

Al ser un vuelo largo, deberían de tener mejores sus asientos para hacerlos más cómodos. Las películas que pasaron se quedaban detenidas y la calidad de sus pantallas es pésima

I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again.

After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.

Desorden absoluto en el abordaje y atraso de casi 2 horas en la salida del vuelo

That it was a safe flight.

Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

Efficiency

All ok

First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services

Liked it all

Safe TO and landing.

Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

Efficiency

All ok

it didn't happen, because Interjet did not make it their job to try to contact me on the PA, or find me in Departures, so I missed my connecting flight

Nada mas llegar al avion, los aires acondicionados goteaban desproporcionadamente, estaba pegado a la ventanilla y me tire mas de 45min con la mano en alto secando el techo, ademas mi asiento estaba mojado. El espacio para las piernas es insuficiente para un viaje de 8:30 horas. Por no hablar de las pantallas, algunas funcionaban otros no, y las que funcionaban practicamente no se ven, el tamaño es menor de cualquier movil. Puedo seguir hablando pero no quiero perder mas el tiempo, lo unico que se es que no volvere a viajar con WAMOS AIR. PD, el vuelo lo tenia comprado con 4 meses de antelacion y no viaje en el mio porque lo canceraron tuve que alargar mi estancia para poder volver.

My flight was delayed 2 hours, causing us to miss our connecting flight. We are now stuck in Botoga over night with no luggage. No change of clothes no toiletries. I just wanted to get to Aruba and relax, instead i had a very stressful time with your airline trying to resolve this issue. I would never fly this airline again.

se pago tickets con avianca y después ofrece otra compañía donde las condiciones son notorias y malas; quedaron en realizar un reembolso por lo que se presentó se llama al operador en este caso avianca y no dan una solución concreta

Nada mas llegar al avion, los aires acondicionados goteaban desproporcionadamente, estaba pegado a la ventanilla y me tire mas de 45min con la mano en alto secando el techo, ademas mi asiento estaba mojado. El espacio para las piernas es insuficiente para un viaje de 8:30 horas. Por no hablar de las pantallas, algunas funcionaban otros no, y las que funcionaban practicamente no se ven, el tamaño es menor de cualquier movil. Puedo seguir hablando pero no quiero perder mas el tiempo, lo unico que se es que no volvere a viajar con WAMOS AIR. PD, el vuelo lo tenia comprado con 4 meses de antelacion y no viaje en el mio porque lo canceraron tuve que alargar mi estancia para poder volver.

I liked how simple the process was. What put you guys over the top was serving dinner and breakfast! Thank you! It was an awesome detail. And it was really good too. The coffee was so good. I thought the design of the airport was gorgeous! It would make a perfect start to a persons vacation. I gave a 3 in entertainment because wear I was sitting next there wasn't any entertainment, but I didn't mind at all because I wanted to sleep all night. I was upstairs and I loved it.it was my first time on a double decker plane. The crew was great!

I didn't like that it wasn't organized in Punta Cana, not even a little bit. I didn't like the process of buying the ticket online the website doesn't work well, it took forever and I even tried to look for a different company because it was too frustrating. I'm not sure why your price changes right before you buy the ticket but I think you should explain why with details because my friend was going to a ticket and went with another site because it wasn't clear. Also in Punta Cana they tried to make us pay a 20 dollar fee, trying to tell us it was obligatory. When we asked more questions then they said did you pay it online? We said we don't know, because nothing was clear on your site. They insisted we pay it and we asked more questions, in the end they didn't make us pay which leads me to believe it was a way to pocket money when they can, for example your company is not clear why the price changed and you are charging more. But maybe it is this dumb fee, but you have to tell the person. Ok say I pay it, then when I get to the airport they say I have to pay 20 dollars, after they make the person pay then they can look online to see if they already did and keep that 20 dollars.

Nothing

I booked a Norwegian air flight and last minute was switched to Wamos Air. I had no other choice but to take this flight. 2 hour delay. I booked extra legroom and paid extra. There were not enough leg room seats on Wamos. I did not receive a refund. The planes are filthy and old. The service non existent. I will never book another flight or hotel with Kayak ever again. Horrible experience! I travel at least 50 Times a year and never have I dealt with such a nightmare.

it didn't happen, because Interjet did not make it their job to try to contact me on the PA, or find me in Departures, so I missed my connecting flight