Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Pleasant staff
Desventajas: Need to fill out to many forms at counter
Opinión de
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3,6
Desventajas: took 1hr and 20 min waiting for one family in front of us to get a car.
Opinión de
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2,0
Punta Cana
Ventajas: I was able to go where and when I wanted to
Desventajas: Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
Opinión de
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4,4
Willing and capable staff with terrible resources and facility.
Ventajas: The staff at counter and car pick up and drop off were excellent.
Desventajas: The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
Opinión de
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Desventajas: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
Opinión de
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4,0
Ventajas: Decent car
Desventajas: Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
Opinión de
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2,0
Desventajas: I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
Opinión de
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10,0
Great staff
Ventajas: Easy pick up and drop off
Desventajas: Nothing
Opinión de
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2,0
Rates were double my reservation...
Ventajas: Nothing
Desventajas: My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
Opinión de
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5,2
Punta Cana airport rental
Ventajas: Exterior of vehicle delivered was not cleaned
Opinión de
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2,0
Car General condition
Ventajas: The car was a disaster and expensive...
Opinión de
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9,2
Todo bien
Ventajas: Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Desventajas: Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
Opinión de
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10,0
Ventajas: Pleasant staff
Desventajas: Need to fill out to many forms at counter
Opinión de
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10,0
Great staff
Ventajas: Easy pick up and drop off
Desventajas: Nothing
Opinión de
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9,2
Todo bien
Ventajas: Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Desventajas: Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
Opinión de
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3,6
Desventajas: took 1hr and 20 min waiting for one family in front of us to get a car.
Opinión de
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2,0
Punta Cana
Ventajas: I was able to go where and when I wanted to
Desventajas: Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
Opinión de
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4,4
Willing and capable staff with terrible resources and facility.
Ventajas: The staff at counter and car pick up and drop off were excellent.
Desventajas: The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
Opinión de
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Desventajas: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
Opinión de
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4,0
Ventajas: Decent car
Desventajas: Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
Opinión de
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2,0
Desventajas: I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
Opinión de
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2,0
Rates were double my reservation...
Ventajas: Nothing
Desventajas: My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
Opinión de
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5,2
Punta Cana airport rental
Ventajas: Exterior of vehicle delivered was not cleaned
Opinión de
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2,0
Car General condition
Ventajas: The car was a disaster and expensive...
Opinión de
