Encuentra vuelos baratos de Londres a Aeropuerto de Newark-Liberty

Ventajas: "Boarding and crew great!"
Desventajas: "Seats extremely narrow"

Ventajas: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Desventajas: "Cheaper baggage rates"

Ventajas: "It was a great flight!"
Desventajas: "nothing, pretty much perfect!"

Ventajas: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Desventajas: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."

Desventajas: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."

Ventajas: "Great crew. Very kind and efficient."
Desventajas: "American carriers seem to enjoy poor seat ergonomics."

Desventajas: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Desventajas: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Ventajas: "The flight was so delayed I missed my connecting flight to jfk."
Desventajas: "The flight was so delayed I missed my connecting flight to jfk."

Desventajas: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"

Ventajas: "Good collection of movies"
Desventajas: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Ventajas: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Desventajas: "food was meh at best, seats in economy are tight and there is no legroom"

Ventajas: "Crew was amazing and we got fed so often. The movie choices were good."
Desventajas: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Ventajas: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Desventajas: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Ventajas: "Great movie selection"
Desventajas: "They need softer seats...had to stand half the time"

Ventajas: "The crew were friendly."
Desventajas: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Ventajas: "Nothing"
Desventajas: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Ventajas: "Service and food are good. Crew very friendly and tries to please everyone."
Desventajas: "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."

Ventajas: "Legroom, lovely staff and all round good flight"

Ventajas: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Desventajas: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Ventajas: "The personal care and attention."
Desventajas: "Old movies and few entertainment choices"

Desventajas: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Ventajas: "Todo"

Ventajas: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Desventajas: "I would have appreciated another round of hot drinks."

Ventajas: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."

Ventajas: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Desventajas: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"

Desventajas: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."

Ventajas: "Did not take the flight in the end"
Desventajas: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Ventajas: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Desventajas: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."

Desventajas: "My headphones and those of my neighbors did not work."

Ventajas: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Desventajas: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Ventajas: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."

Desventajas: "Seats need more padding"

Ventajas: "comfort, entertainment, food"
Desventajas: "nothing"

Ventajas: "Staff was friendly and welcoming."
Desventajas: "There was nothing not to like."

Ventajas: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Ventajas: "Food was very good crew were pleasant and helpful"
Desventajas: "Seats are very hard"

Ventajas: "Flight crew was awesome in premium economy"
Desventajas: "The plane was really dirty!!!!"

Ventajas: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Desventajas: "Price?"

Ventajas: "Not much not to like about this experience except for cramped seating in coach."

Desventajas: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"

Desventajas: "the seats are not as comfortable as those on new planes"

Ventajas: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"

Desventajas: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Ventajas: "Great food/service/options, nice crew, on-time/early"
Desventajas: "Entertainment system is quite aged, but selections were OK"

Ventajas: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Desventajas: "A bit better options with movies and music in the entertainment department."

Desventajas: "Very uncomfortable seats, food was bad"

Desventajas: "45 minute delay on runway after landing was very very frustrating."

Ventajas: "More leg room space in the economy space"
Desventajas: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."

"No me gusto el retraso de hora y media en la salida del vuelo"

"Nos obligaron a facturar y pagar 50€ por una maleta cuando la Ida de Madrid- Frankfurt nos la perdieron y rompieron, las personas que nos atendió no nos gustó el trato"

"Una excelente atención y servicio y muy grato escuchar tu idioma (español) con el personal abordo del vuelo"

Desventajas: "Todo muy bien"

Desventajas: "El sistema de entretenimiento es viejo del 747 no funciona. La variedad de películas es muy pobre, comparado con otras aerolíneas. También la comida fue mediocre a mala."

Ventajas: "La atención en todo Momento muy buena no tengo queja de todo, todo el personal muy amables el avión limpio, mi maleta no estaba maltratada"

Ventajas: "La responsabilidad en los horarios de partida."
Desventajas: "La tripulación solo habla idioma alemán o Ingles. Se podría capacitar al personal en idioma español también."

Ventajas: "Puntualidad"
Desventajas: "El snack"

Ventajas: "Se demoró más de 2 hrs y perdí la conexión trasncontinental. El servicio lo dió otra aerolínea pequeña, asociada a Lufthansa y nunca nos dijeron, buscamos el vuelo en pantallas por Lufthansa y nunca se anunció que era por la otra línea casi perdemos ese vuelo por cero atención o información"
Desventajas: "Avisar cuando sea operado el vuelo por otra aerolinea. Ser puntuales por las conexiones."

Ventajas: "La comida es buena y dan varios snacks"
Desventajas: "Pague el servicio de internet dentro del avión y nunca funcionó, a pesar de que intentaron ayudarme"

Ventajas: "La tripulación fue muy atenta!!"
Desventajas: "Todo estuvo muy bien"

Desventajas: "Me gusta como funciona vuestra manera clasica,por favour no cambies"

Desventajas: "El andar hasta llegar a la nave"

Ventajas: "nada"
Desventajas: "todo"

Ventajas: "Me encanta el aeropuerto de Munich , de oos mejores del mundo"

Ventajas: "all ok"
Desventajas: "all ok"

Desventajas: "todo muy bien excelente servicio!!"

Ventajas: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Ventajas: "Me gustó que es una aerolínea que pone atención a los detalles, que trata a sus pasajeros con mucho respeto sin importar su procedencia. Por lo tanto es una aerolínea en la que se puede confiar. El personal siempre es muy amable y presto a colaborar."
Desventajas: "Se puede mejorar un poco el Menu :) tal vez variar lo un poco y el café."

Ventajas: "Tardó un poco en salir, no me gustó que el avión hacia demasiado ruido"

Ventajas: "era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir"

Ventajas: "como no iba lleno el vuelo pude irme muy cómodamente y descansar, la comida fue muy buena, excelente atención de los sobre cargos"
Desventajas: "el abordaje fue un relajo, no había mucho orden"

Ventajas: "La atención de la tripulación"
Desventajas: "La comodidad de los asientos, era difícil poder dormir."

Ventajas: "Todo correcto, dieron tentenpie. No pidieron dni al embarcar solo passbook. Dni en facturacion solo, mas rapido."
Desventajas: "Todo ok"

Ventajas: "Bastante bien todo!, maletas y material deportivo con recogida en munich rapida. Avisos en movil con la app sobre puertas de embarque y cinta recogida estupenda. Picnic en vuelo. Repetir bebida."
Desventajas: "Todo esta correcto de momento."

Ventajas: "La tripulación era muy amigable."
Desventajas: "Abordamos con más de una hora de retraso."

Ventajas: "El vuelo salió en hora"

Ventajas: "La atención de las azafatas!"

Ventajas: "Buena calidad del aeropuerto, avión, trato y personal."

Desventajas: "Muy corta transferencia entre el vuelo Mexico - Munich y el vuelo Munich ademas de que el vuelo Mexico - Munich salio con 20 minutos de retraso, el personal de lufthansa no me ayudo a facilitar mi movimiento a traves del aeropuerto."

Ventajas: "Llegamos a tiempo"
Desventajas: "Hubo bastante lío por overbooking"

Ventajas: "Que la empresa se haya hecho cargo de nosotros y no se desentendió"
Desventajas: "Que mi valija se haya quedado en Frankfurt y aún no ha llegado"

Ventajas: "Embarque muy rápido, todo en hora y vuelo muy tranquilo"

Ventajas: "El servicio del personal"
Desventajas: "No tiene ningún entretenimiento a bordo"

Ventajas: "El vuelo fue muy calmado, excelente atención"
Desventajas: "Por ser alto el espacio de las sillas dificulta la comodidad en un viaje"

Ventajas: "Todo muy bien"

Ventajas: "Very punctual, very good price-quality relation flights."
Desventajas: "Why is there an entertainment section? In this case the airplanes didn't have anything other than a magazine. But it's ok though, the flights are fairly short for any movies"

Ventajas: "The time between flights was perfect. Allows you to go from one plane to the other. Go through immigration and arrive with enough time without running from one place to the other."
Desventajas: "It takes them quite a bit to deliver all meals, but because there were few cabin crew members. They do a great effort and do it really well."

Ventajas: "personal muy profesional"

Ventajas: "Todo rápido y cómodo"
Desventajas: "La comida no era excelente."

Ventajas: "Todo bien, los asientos, muy cómodos para lo que es habitual"

Ventajas: "Todo fue bien, horario cumplido, embarque correcto"
Desventajas: "Los asientos deberían de poder reclinarse algo más"

Ventajas: "Todo fue bien, horario cumplido, embarque correcto"
Desventajas: "Los asientos deberían de poder reclinarse algo más"

Ventajas: "Trato amable y constantemente ofrecen bebidas."
Desventajas: "Son tan light con las bebidas que el tipo de al lado seguía pidiendo alcohol y no le ponían un alto, era muy imprudente, molestaba a los pasajeros de al lado y de adelante. Creo que ahí las sobrecargos debieron ponerle un alto en lugar de seguir sirviendole."

Ventajas: "All good. No problem"
Desventajas: "Nothing wrong"

Ventajas: "Tuvimos que esperar para subir al avión y llegamos con un poco de retraso pero en general bien"

Ventajas: "El embarque fue en hora y sin inconvenientes. El vuelo salió en horario y llegando a destino en horario. Considerando que es un vuelo de 30 minutos el hecho que economy te sirvan un refrigerio que fue de una oblea dulce y bebidas me parece mas que acceptable."

Ventajas: "Nice service in general, personnel is always kind, and in general they keep up the quality."
Desventajas: "They are delaying more frequently."

Ventajas: "Han cambiado mi asiento en el último momento y sin avisarme con anterioridad"
Desventajas: "No hubo comida, solo bebiba"

Desventajas: "el personal del aeropuerto de Munich, ha sido muy inconvenientes, nos han dejado esperar 15m en pista por las maletas de mano."

Desventajas: "Comfort mostly"

Ventajas: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Desventajas: "Movies available weren't to my taste, which isn't important anyway."

Ventajas: "Why the 3 hours delay?"
Desventajas: "Be on time"

Ventajas: "Nice flight attendants,"
Desventajas: "Timeliness"

Ventajas: "Nothing."
Desventajas: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Desventajas: "Mucho calor, mejorar el aire acondicionado al abordar"

Ventajas: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Desventajas: "Poor selection of films on the entertainment system."

Ventajas: "Amazing"
Desventajas: "Nothing"

Ventajas: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Desventajas: "It would be wonderful to have all seats the same as first class for a long distance flight."

Ventajas: "La puntualidad"
Desventajas: "No habia ningún entretenimiento"

Ventajas: "It was a high quality service hands down."
Desventajas: "The available entertainment choices were a little limited."

Ventajas: "Seats more comfortable."
Desventajas: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Ventajas: "Almost every thing was very good"
Desventajas: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Ventajas: "El muchacho se nos hizo el checking fue sumamente amable."

Ventajas: "Servicio de azafatas y limpieza del avion"
Desventajas: "Aterrizaje del piloto"

Ventajas: "Puntualidad"

Ventajas: "On time"
Desventajas: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Desventajas: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Desventajas: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Ventajas: "It was a very safe trip"
Desventajas: "Small space in Economy class"

Ventajas: "I watched three good movies during the flight to London. I enjoyed them."
Desventajas: "Nothing particular."

Desventajas: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Ventajas: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Desventajas: "See previous comments"

Ventajas: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Desventajas: "The food quantity was skimpy considering the duration of the flight."

Ventajas: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Ventajas: "Nice"
Desventajas: "Food"

Ventajas: "la comodidad del avión y su puntualidad fueron excelentes"
Desventajas: "No había nada de entretenimiento abordo"

Desventajas: "Flight was late"

Ventajas: "I like the food , service and clean airplane."

Ventajas: "Was on partner airline Austrian Air. Very good service."
Desventajas: "At Vienna gate G31 it was difficult to hear announcements."

Ventajas: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Desventajas: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Ventajas: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Desventajas: "I was generally pleased with the value and qulity received."

Desventajas: "N/a"

Desventajas: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Desventajas: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Ventajas: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Ventajas: "The service on board was fantastic. The flight was very smooth."

Ventajas: "Everything"
Desventajas: "Nothing"

Desventajas: "We were stuck on the ground at London for what seems like ages."

Desventajas: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Ventajas: "the crew"
Desventajas: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Desventajas: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Ventajas: "Reasonably on time. Food and service were passable."
Desventajas: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Ventajas: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Ventajas: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Desventajas: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Ventajas: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Desventajas: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Desventajas: "I paid for extra leg room to sit in economy plus. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. The seatting pricing is rigged."

Desventajas: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Desventajas: "My flight had been rescheduled without my knowledge. Therefore, I had to rush to the gate to make the flight."

Ventajas: "My ability to manage my reservation on United's app as great. I am a Mileage Plus member and thought it would be difficult since I had booked through a third party."
Desventajas: "I made special meal requests on Austrian's website under manage my reservation after my booking. Those requests weren't transferred over."

"Me cancelaron el vuelo por el tema de la pandemia. Pero la aerolínea ICELANDAIR me cambió el vuelo para otro país."

Ventajas: "Fast boarding and on time"

Ventajas: "My flight going to London was a train wreck...missed connecting flight, awful service and charged extra for a backpack that was called ”oddly shaped.” However, the return flight was the exact opposite, amazing service, free check-in because of my experience earlier and upgraded seating. I appreciate that they corrected what had gone wrong. Nicely done!"

Ventajas: "Crew efficient and friendly."
Desventajas: "For tall people there are few comfortable flights"

Ventajas: "Due to delays I missed my connection for Newark, airline booked me for JFK which was after four hours. The airline lost my bag and five hour flight becomes 12hours"

Desventajas: "iceland air was disappointing. i paid for a seat with extra leg room in the front of the plane and as i was boarding i got reassigned to the very last row of the plane. not cool at all. i probably will not fly iceland air again."

Ventajas: "everything"
Desventajas: "boarding"

Ventajas: "Seats aren't as close together as some airlines, crew is friendly, blankets and pillow is nice, good touchscreens, bottle of water getting on was nice."
Desventajas: "No snack even on such a long flight! Also, boarding is a tad chaotic since there is no order and people just get on from both directions."

Ventajas: "The air was working and it wasn’t hot and the plane wasn’t sold out so there was some room."
Desventajas: "Boarding the plane process."

Ventajas: "We did not fly Icelandair since our flight was cancelled but they took excellent care in booking us on another airline and all worked out. Icelandair has excellent customer service!"

Ventajas: "Lots of films and tv shows to choose from, polite staff, timely flughts and a nice place to spend a layover."

Ventajas: "Flight itself was fine."
Desventajas: "Boarding was late, as were all the other Icelandair flights I took on this trip."

Ventajas: "Great options for entertainment"
Desventajas: "Boarding procedures in Iceland. A bit chaotic."

Ventajas: "Seats were comfortable with more leg room. Flight price was good."

Desventajas: "El vuelo salió 1:30 hrs tarde, trastornandome todo a mi llegada a Madrid"

Ventajas: "I was so tired during my day flight that I put on my eye mask and neck pillow and went to sleep. A flight attendant was thoughtful enough to put a blanket on me, which I appreciated as it was quite cold."

Ventajas: "El personal muy bueno pero deberían ser los avisos en español y las películas también. Por lo demás muy bien. Gracias"

Ventajas: "Available movies at no charge. Plug ins to restore device power"
Desventajas: "Hour long delay followed by tarmac bus drop off and boarding to wrong plane. We then got back on the bus and drove around in circles for 10 minutes until the correct plane was located."

Ventajas: "Comodidad,trato,puntualidad"
Desventajas: "Se retrasó mi maleta"

Desventajas: "I was not notified that I was bumped from my flight due to over booking until I got to Heathrow. Had to go to a different terminal; lots of stress"

Ventajas: "The fligth."
Desventajas: "The check_in"

Ventajas: "Great flight , no issues whatsoever"
Desventajas: "Wish there was some free food!"

Desventajas: "My entertainment system stopped working 1/2 way through the flight and there was very little leg room that caused back pain"

Desventajas: "You have to pay for ear phones, Wi-Fi and food!!!!"

Desventajas: "No kosher food."

Ventajas: "Blanket, pillow, service"
Desventajas: "Boarding process, seat size"

Ventajas: "Fare price."
Desventajas: "No food served! Narrow seats in economy."

Ventajas: "The staff was very pleasant and helpful."
Desventajas: "Airline should provide a free snack such as a small sandwich, a small salad or a pastry. It is not right that during a long flight no free refreshments are offered."

Ventajas: "Comfy seats"
Desventajas: "Transfer and boarding in KEF was an organized mess"

Ventajas: "Crew nice, food pretty decent, flight on time"
Desventajas: "Boarding was awful. Hundreds of people jammed together at multiple gates like cattle. Terrible planning"

Ventajas: "Seating space was good, not cramped. Boarding was well organized."
Desventajas: "No snack, even pretzels, with beverage service."

Ventajas: "The seats were roomy and comfortable, there was legroom. The plane did not feel overstuffed even though it was a packed flight. I also liked how they gave messages on the monitors."
Desventajas: "More food selections for sale would have been nice, especially fruit and veggies."

Ventajas: "Nothing"
Desventajas: "Customer service and supervisor had distained attitude, will not travel with Icelandair again"

Desventajas: "I STRONGLY encourage you to move away from offering EVERY passenger a small bottle of cold water when boarding! Please think about just how many plastic bottles are being needlessly created and then thrown away EVERY DAY! The water is apparently from some very good spring in Iceland... but think about all the plastic bottles that are going to was up on your shores EVERY DAY! It's a very bad trade-off if you ask me. (Which you did via this questionnaire.) And on a loosely related point... At Reykjavik airport (which was a packed chaotic mess the day we passed through) I could only find ONE fountain (downstairs by the toilets) where passengers could refill drinking bottles. I went down three times to fill our bottle and every time there was a line of at least 10 folks. Clearly people want to use refillable bottles but it sure makes it hard when there is only one location to do it. Throw in at least a half dozen of them around the airport please."

Desventajas: "Our first flight arrived very late to Reykjavik from Munich and the gate for the connection was changed while we were rushing to the new one. It was very hard to get to the gate because there was people all over the place, big crowds that didn't know if they were in the right lines for their flights. There was no space to get there, just hundreds of passengers all over the place who didn't know what to do and no announcements were made until the very moment that they started boarding. Very bad experience. The final approach to Newark airport was terrible with the plane going down in bumps and the landing was also bad."

Ventajas: "The flight that I got changed to, the UA was nice the fact that I arrived to IAD early than I expected."
Desventajas: "I wish I got the notification ahead of time that the flight was canceled. Fortunately, I got to the airport early enough to grab the last seat with the UA Airline. Therefore, I couldn't give a better result or comment as I have not had a chance to fly with the Icelandair. I hope my return flight back won't be a surprise again."

Ventajas: "I love the fact that you can watch any of the movies and tv shoes for free."
Desventajas: "The boarding process was a free for all, with a number of people confused about where the flight was headed. We were almost an hour late taking off. I was also supposed to be seated in the emergency exit row, and when I boarded the plane I discovered that I was moved to a different row."

Ventajas: "The plane was clean, the flight attendants were friendly and made sure that the passengers were ready for take off and landings (both of these areas were a problem on the last airline on which I flew)."

Ventajas: "Seats were 2 seats , side by side...movies etc..free"
Desventajas: "Food service non existent...and crew was less than amicable... Very surprised,,,"

Desventajas: "Had to pay for food , tv stopped working mid flight , no organization for boarding on to plane"

Desventajas: "Lack of meal service on a long flight."

Desventajas: "Every flight I took, except for the connecting flight from New York to Reykjavik was delayed. Everything was extremely unorganized."

Desventajas: "Had to paid for chips"

Ventajas: "Nothing"
Desventajas: "Attitude of employees, totally cold and unhelpful. Is this your culture?"

Ventajas: "Mostly it was a very good to excellent experience would have been better it you didn't have to pay for food."
Desventajas: "Its bad enough that airline make you pay for food on local flights but you shouldn't have to on international ones. Boarding sucks, gates are very close together with no place to sit."

Ventajas: "the plane seemed safe"
Desventajas: "no seats in the airport; long wait for boarding and totally confusing/interfering messages on airport PA system; chaotic boarding "process""

Ventajas: "The whole flight was a very pleasant surprise, I would recommend Icelandair to anybody looking to fly from the USA to Europe"

Desventajas: "See previous."

Ventajas: "The seats were comfortable"
Desventajas: "Waiting on every flight was late going and returnining"

Ventajas: "Crew was very solicitous."

"El embarque fue complicado por que estaban con poco personal y había una sola persona chequeando la documentación del control sanitario, lo cual terminó retrasando la salida del vuelo. El viaje en sí después fue aceptable."

"Compre el vuelo con British para hacer Tirana a Londres y Londres a Madrid, y por separado Madrid a Montevideo. Al hacer 3l check in British no quizo mandarme la valija derecho a Montevideo acotando que la tenía que levantar en Madrid, aunque hubo un caso en que si lo hicieron. Ellos sólo me dieron el ticket a Londres, y no el otro a Madrid como hacen siempre, alegando que era por que era con ellos pero operado por Iberia, cosa que me ha pasado con anterioridad de volar con otra compañía asociada pero nunca no me dieron el ticket. Lo cual después me dificultó la pasada por control ya que yo no tenía prueba de que iba a hacer solo escala en Londres, tuve que hacer el check in online, y menos mal que me dejó. El personal no fue muy amable que digamos y el vuelo en sí un griterío de niños al unísono llorando y corriendo por los pasillos como salvajes. Además de que la mitad del personal y los pasajeros se sacaban el tapabocas y nadie les decía nada."

Ventajas: "No tuve problemas con mi asiento, el avion despego en tiempo."
Desventajas: "En general todo bien"

Ventajas: "El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento."
Desventajas: "En general todo bien"

Ventajas: "El embarque"
Desventajas: "Tripulación bilingüe, mejorar la comida, mejorar entretenimientos."

Ventajas: "Nada"
Desventajas: "Los asientos y poner a las parejas o matrimonios juntos"

Desventajas: "Nos asignaron asientos en diferentes filas con mi señora a pesar de haber comprado los boletos en Enero 2019 full rate y ellos sabiendo que éramos matrimonio, lo peor fueron en el medio Bussines class"

Desventajas: "La comida, y que ojalas algunos hablaran español, así el mundo se habré más."

Ventajas: "Asiento un poco más ancho que otras aerolineas"
Desventajas: "Avión anticuado.comida mala. Pantalla mala calidad. Enchufe auricular no funcionaba bien."

Ventajas: "todo"
Desventajas: "poco"

Desventajas: "El vuelo salió una hora demorado, al no saber inglés y que las azafatas no sabian español nunca supe el porque."

Ventajas: "Avión moderno. Estaba muy bien."

Ventajas: "La tripulación muy amable."
Desventajas: "Deben ser mas estrictos en no dejar subir a la cabina, maletas que exceden el tamaño permitido. Nos quedamos sin lugar los que cumplimos con las reglas por los abusos de los que no."

Ventajas: "Servicio a borbo, variedad de comida y bebidas"
Desventajas: "No tenía entretenimiento a bordo"

Ventajas: "Asiento pago salida emergencia"
Desventajas: "Todo lo de muy mala cálidad de atención"

Ventajas: "Todos muy amables"
Desventajas: "No hay como cargar los aparatos electrónicos"

Desventajas: "Opción menu saludable."

Ventajas: "Nada"
Desventajas: "Se extravío una maleta por el atraso del vuelo de Houston a Londres"

Ventajas: "Entretenimiento: Buen sistema de pantalla interactiva con mucha variedad de películas, nuevos estrenos y sobre todo valoro la disonibilidad de estas películas en español-castellano. Me gusto mucho el poder disponer de suficientes bebidas y refrescos durante el vuelo."

Desventajas: "Me hicieron despachar mi equipaje de mano, porque el vuelo estaba muy lleno, fue gratis el servicio, pero rompieron mi valija. Una valija que me compre siguiendo las normas del tamaño que las aerolíneas te imponen para poder llevarla conmigo en la cabina, y unas horas antes del vuelo me avisan que tengo que despacharla, y encima la rompen."

Desventajas: "Conexión perdido porqué falta tiempo par recoger la maleta como me dejaron en rio."

Desventajas: "Los asientos no son muy cómodos. La comida"

Ventajas: "Check in en línea y asientos amplios en el avion"
Desventajas: "Qué no incluye comida"

Ventajas: "La puntualidad y la comodidad."
Desventajas: "Que no incluya ningún snack o bebida, ni tenga entretenimiento a bordo."

Ventajas: "Todo fue sobre ruedas y el personal estuvo a la altura de las circunstancias"

Ventajas: "Personal capacitado"
Desventajas: "No hay entretenimiento, asientos no funcionan bien"

Ventajas: "Comodidad"
Desventajas: "La no traducción de mensajes en el avión"

Ventajas: "Comodidad"
Desventajas: "No traducen los avisos en el avión"

Ventajas: "el servicio de las aeromozas, súper amables"
Desventajas: "el avión se veía descuidado"

Ventajas: "El servicio delas aeromozas, son sumamente amables, las más amables que he visto en muchos años."
Desventajas: "Se retrasó 3 horas"

Desventajas: "Última fila, ya no había espacio para el equipaje de mano, y lo pusieron en un un aramarii lateral que abrieron y cerraron todo el tiempo Los asientos no se reclinaban lo suficiente por la pared detrás Debjo del asiento estaba muy sucio"

Ventajas: "Personal atento y embarque en hora"
Desventajas: "Asientos incómodos y 20 minutos de retraso en el despegue"

Ventajas: "Oportunidad"
Desventajas: "Que no ofrezcan ni agua"

Ventajas: "Puntualidad y amabilidad"

Ventajas: "Atraso, cero entretenimiento, cero comida, incomodo comp ninguno el asiento"

Ventajas: "Excelente avión, limpio y cómodo. La tripulación extremadamente amable y eficaz. Totalmente recomendable."
Desventajas: "El acceso al avión fue un poco caótico."

Ventajas: "El equipo de a bordo súper amable y alegre."
Desventajas: "Las pantallas en los asientos, reproducen las películas con una calidad terrible."

Ventajas: "Personal muy antenro."

Desventajas: "Nos cancelaron el vuelo y mis maletas llegaron un dia despues. Llegar a oslo y comprar abrigo no es muy grato"

Ventajas: "Me cancelaron el vuelo"
Desventajas: "Me cancelaron el vuelo"

Ventajas: "Me cancelaron el vuelo"
Desventajas: "Me cancelaron el vuelo"

Ventajas: "Todo"

Ventajas: "El servicio del personal es el mejor, el entretenimiento también es de primer nivel, a pesar de que el vuelo venía casi lleno siempre estuve cómodo."
Desventajas: "Hubo un retraso de una hora y media para poder abordar, sería lo único negativo, pero estas cosas pasan siempre."

Ventajas: "La mejor aerolínea! Fue la mejor en la que viaje en mi estancia en Europa"

Ventajas: "La comida y la simpatía del personal"
Desventajas: "El entretenimiento que ofrecen"

Desventajas: "Asientos poco cómodos. No te daban ni un vaso de agua. La tarifa enconomy no incluye valija de bodega, Todo tenía cargo extra"

Ventajas: "Rapidez de embaruqe y desembarque"
Desventajas: "El avion del vuelo BCN PHL con bastante poca comidad para 9 h"

Ventajas: "La rapidez para hacer el check in del equipaje y la comodidoD del aeropuerto. El avión era confortable y el vuelo fue muy tranquilo."
Desventajas: "El vuelo se demoró, la tripulación llegó tarde. No dieron ni un vaso de agua sin tener que pagar aparte."

Ventajas: "Super-puntual. Muy vacio"
Desventajas: "No pude hacer checkin on-line. Error en el billete electronico."

Ventajas: "Uno paga business y en función de la demanda mueven una cortina y piensan que ya està, mínimo espacio y de business class solo el precio, un sinsentido...."