Encuentra vuelos baratos de Kenia a Madrid Adolfo Suárez Madrid-Barajas

Desventajas: The orderliness during boarding needs more work

Ventajas: Customer care was good

Desventajas: I suspect the problem of luggage started with Alitalia my first leg

Ventajas: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Desventajas: More entertainment options, the movies and TV shows offered are not varied or very good.

Ventajas: Flight and crew

Desventajas: Food and inflight entertainment

Desventajas: The airline wasn't the issue, but the passengers seated around me didn't give me any space or an armrest. I wish I had had a window or aisle seat on that particular flight. The service was otherwise fine, but being that boxed in for so many hours cast the whole flight in a less than pleasant light.

Ventajas: The airplane crew

Desventajas: The airport crew

Ventajas: Very accommodating airline. Would use them again

Ventajas: They were helping an elderly like it was their grandma.

Ventajas: n/a

Desventajas: the flight delay the trip was unconfortable

Ventajas: One of the flight attendants was rude

Ventajas: Excellent entertainment choices Good, not excellent, food Comfortable seats

Desventajas: I think cleanliness is an issue both in the cabin and the lavatories

Ventajas: Athens to Istanbul is a short one hour flight, made very pleasant by the attentiveness of cabin crew

Ventajas: But no in flight entertainment on the Addis to Tel Aviv leg

Ventajas: so good and comfortable

Desventajas: the plane was old though.

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: good onboard service

Ventajas: But no in flight entertainment on the Addis to Tel Aviv leg

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Ventajas: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Desventajas: Transportation from the aircraft to terminals.

Ventajas: Customer care was good

Desventajas: I suspect the problem of luggage started with Alitalia my first leg