Encuentra vuelos baratos de Kenia a España

Ventajas: But no in flight entertainment on the Addis to Tel Aviv leg

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Desventajas: Transportation from the aircraft to terminals.

Ventajas: so good and comfortable

Desventajas: the plane was old though.

Ventajas: The airplane crew

Desventajas: The airport crew

Ventajas: They were helping an elderly like it was their grandma.

Ventajas: There were great movies and games.

Desventajas: Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal

Ventajas: Service by crew/ excellent

Desventajas: Boarding process delayed and chaotic.

Ventajas: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Desventajas: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Desventajas: Flight delays is a constant problem with this company

Desventajas: poor customer service.

Ventajas: Ningún problema. Todo correcto y agradable. Genial

Ventajas: good onboard service

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Ventajas: The crew were quite homely.

Desventajas: The orderliness during boarding needs more work

Desventajas: The orderliness during boarding needs more work

Ventajas: Customer care was good

Desventajas: I suspect the problem of luggage started with Alitalia my first leg

Desventajas: The orderliness during boarding needs more work

Ventajas: so good and comfortable

Desventajas: the plane was old though.

Ventajas: The crew were quite homely.

Desventajas: The orderliness during boarding needs more work

Desventajas: Had to buy another ticket. Couldn’t board the first one, no one advised of two visas required. I want my money back for that one ticket.

Desventajas: The airline wasn't the issue, but the passengers seated around me didn't give me any space or an armrest. I wish I had had a window or aisle seat on that particular flight. The service was otherwise fine, but being that boxed in for so many hours cast the whole flight in a less than pleasant light.

Desventajas: Service was poor and the flight got delayed

Ventajas: There were great movies and games.

Desventajas: Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal

Ventajas: good onboard service

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: Flight and crew

Desventajas: Food and inflight entertainment

Ventajas: The crew were quite homely.

Desventajas: The orderliness during boarding needs more work