|Los vuelos llegan a||Barcelona|
|Los vuelos salen de||Japón|
|Precio del vuelo||568 €|
|Aerolíneas||Aeroflot, Singapore Airlines, Asiana Airlines, Cathay Pacific, Etihad Airways, Korean Air, Finnair, Air China, Emirates, KLM, Japan Airlines, China Southern, Lufthansa, Air France, Qatar Airways, British Airways, XiamenAir, SWISS, ANA|
Elderly assistance was excellent! Thank you Aerflot!
Over all flight was pleasant
Customer service at the JFK airport service desk was horrible. They need to train their employees to treat their customers with diginity. I was standing there with my father, he doesn’t speak English and they automatically gave us bad looks and they way they spoke was horrible. Please train your customer service to treat clients without any bias based on their enthinicity, color of skin or the language they speak.
It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service
Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous.
Five Star Singapore Service on board the aircraft.
Excellent flight service no
Satisfied and feel good on Singapore airlines, definitely will consider next trip
The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy
The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.
The crew was very good.
I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim.
Boarded plane, woke up to watch one movie the arrive in Seoul. Plane was clean on time no hassles
None at alnone
flight delayed 30 minutes
The headline says it all!
overall condition of plane
snack was too little
Nice flight nice
I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.
I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.
Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine
The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We
Not much - perhaps that we had booked the last row and only had two seats together
The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.
Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv.
We were lucky to get the last row where there are just 2 seats.
Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes.
The crew was great. The technology is great. I enjoyed the movies.
I wish I had more water.
Service and food was good.
EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile.
I can't think of anything I disliked on this trip.
From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service.
On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best.
great service. my kids loved the special treatment!
The food wasn’t good and it would be great if they had pasta or some vegetarian option.
I enjoy my flight
Again no complains
I wish I found somebody to take me around
Hi enjoy the trip
Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.
Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.
Customer service on the flight was poor .
poor food variety
Boarding was very easy. Staff were very pleasant
Both meals were terrible. Bland and tasteless
The food was ok for an airplane.
Very good service on board, crew very attentive and polite.
Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.
Emerites is a great Airline
Interior of plane was very comfortable and entertainment options were excellent.
Slow to serve food and drink. We had to wait 2 hours before being offered anything.
The attendant helped find me a vegan option at the last second.
I like the food, history, and the people contributing to make this country so beautiful.
I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there.
Snooth and efficiënt with a KLM service
Comida, servicio, Condiciones durante el vuelo
Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo
Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.
The movie options, as well as music and TV options were limited. There were no electrical outlets.
Nice flight ...was comfortable travel ...good food.Thanks
No such things
I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.
everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!
It was very good no prO lens at all:)
Nice seats. Ample leg room.
Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!
Almost missed my flight - they could not locate me as a ticketed passenger
Milk and sugar in the coffee.
Very nice comfortable seats in business and wonderful FA. This was a short connection so i was nervous what to do as ive never been to guangzhou before...but they met me at the departure stairs, another person guided me thru all the steps to security and it was great! No line at security so i was thru fast...very impressive airport and china southern
No vip bus for businessclass, we waited a long time, poor organization. Flight delaye of 30 minutes. Then nine of my luggage arrived in manila!! Very bad! The baggage agent couldnt tell even where the bags were at...very poor organization. Finally got the bags de,ivered the next day but no compensation...im unimoressed with this asoect of china southern..poorly done
Flight attendants allow passengers to use their phones during the flight to play games and watch movies without headphones at very loud volume levels
Business class seats
Milk and sugar in the coffee.
Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.
Some of the other passengers were annoying
Departure and arrival were timely, staff was courteous and helpfull.
terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage
Smooth flight, good service, seats above average
Food quality has gone down
The cramped seats, not a lot legroom and people complained once you reclined.
The cabin crew was super patient and accommodating of the passengers.
Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.
Efficient and smooth flight. Service was great and flight attendants were friendly
Everything really.They run the airline very smoothly and professionally from boarding to disembarking.
They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats.
finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50
Long boarding time. Unfriendly flight attendants in business class.
5 hours delay
The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!
La puntualidad y la comodidad.
Que no incluya ningún snack o bebida, ni tenga entretenimiento a bordo.
Had to process in and out of immigration then back into airport No transit area
No problems for the price
Ok no problems for the price
The flights got delayed. One of the flights got delayed without a notice in advance.
The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!
My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.
We left on time, arrived on time. Flight went well despite lasting over 10h30
Two of the flight attrendants in our area were in a bad mood and it showed.
Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.
Delayed 45 mins making transfer for international flight difficult
The temperature on this overnight flight was sweltering Legroom was poor
Friendly attentive staff.
The seat was narrow and after 9 hours, not comfortable... Normal for economy though
The whole process from boarding to exit was perfect. The seats, the food the service was great
The movie selection is somewhat weak
Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you.
There isn't a bad comment.
The service was exceptional
I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you.
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