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Ventajas: Above expectation

Desventajas:

Ventajas: Smooth quiet flight.

Desventajas: Mac and cheese isn’t what I was expecting for vegetarian.

Ventajas: Legroom and recline of seats of the A350

Desventajas: Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge

Ventajas: The staff upon checking in were very polite and courteous.

Desventajas: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

Desventajas: Seats are too cramped for an international flight.

Desventajas: Having no entertainment in the flight

Desventajas: they cancelled letting me fly

Ventajas: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Desventajas: Nothing!

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Ventajas: MCR airport Mert & Greet parking was smooth and efficient.

Desventajas: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’

Ventajas: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Ventajas: The crew was really friendly.

Desventajas: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.