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Ventajas: Service

Desventajas: Food

Desventajas: Food

Desventajas: If Ukraine airlines EVER leave on time it would be a miracle!! Every time...

Ventajas: no comments

Desventajas: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?

Ventajas: الكرسي واسع

Desventajas: الطيارة مو نظيفة، و ما في نظام ترفيهي

Ventajas: The Hospitality of flight attendant

Desventajas: Poor toilet facility

Ventajas: Full meal on a flight that was less than 2 hours.

Desventajas: Take-off was 30 minutes late.

Ventajas: We finally arrived.

Desventajas: There was no organization to the boarding, so it was a free-for-all for the gate. We finally got in after some shouting matches and they told us there would be a delay. After an hour we exited the plane and had to get on another one. Again, it was a melee. We arrived over two hours late. The plane was in poor shape.

Ventajas: Staff unwelcoming and rude. Poor service.

Desventajas: Overall the communication, service and the comfort are poor from checking in to arrival.

Ventajas: Inhospitable. No customer service.

Desventajas: Sat on runway for 3 hours

Ventajas: The food, free eye mask and socks

Ventajas: Smooth boarding, excellent crew.

Desventajas: Quality of the food could be better for a business ticket. Bread like a stone and not warmed.

Ventajas: La tripulación buena y el servicio de recibir las maletas rápido y eficiente. Lo que no me gustó fue el viaje de Moscú a Tel Aviv , TUVO EL VUELO UN RETRAZO de 5 horas y no había con quien hAb

Desventajas: Delayed landing. No courtesy for business passengers

Ventajas: My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much. The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n

Desventajas: Filthy planes and falling apart, if that doesn't bother you we did arrive safely:-/

Desventajas: Traslado en Argel

Desventajas: I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow.

Ventajas: Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines.

Desventajas: This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall.

Ventajas: Check in , flight info at airport great !

Desventajas: No choice for food.

Ventajas: On time. Clean .

Desventajas: less lights while fly

Ventajas: Boarding too early and then sitting on the plane.

Desventajas: Food.

Ventajas: Free WIFI, entertainment is good

Desventajas: Same as previous

Ventajas: Crew were amazing not stingy with the drinks. Boarding was easy and smooth

Desventajas: Would prefer flying with partner United though. Think they offered a better service on board

Ventajas: Since I was traveling with a child we were borded first

Desventajas: The seats weren’t the most comfortable

Ventajas: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Desventajas: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Ventajas: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Desventajas: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Ventajas: Fligh on time.

Desventajas: The food on board.

Ventajas: La comida, puntualidad, atención del personal

Desventajas: Todo estuvo bien

Desventajas: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Desventajas: The delay of two Hours . A very pour VIP Lounge for which I paid US$30 with no drinks other than water and other soft drinks too rich in sugar to be good for healt !! Poor cold snak : local too salty cheese, very common white bread instead of local tasty one, poor choice of unsliced fruits , cold croissant and numerous noisy staff watching an egyptian football game on the only open TV screen.

Ventajas: The flight was average.

Desventajas: The mechanism to receive baggage at check-in broke during check-in. I waited 50 minutes in line for them to fix it. This was not acceptable as there were many other check-in counters not in use that the Tunisair staff could have moved to at the time.

Ventajas: Nothing

Desventajas: 6 hours late and the station manger a lady was not polite with the passengers. She was working against the reputation of tunisair.

Ventajas: We departed fairly on time 2 meals provided

Desventajas: One Flight attendant was rude with passengers Not too much movies choice for a 9h flight

Ventajas: The crew was friendly and polite and the seat was so confortable.

Desventajas: The boarding was little bit long if they could make little faster will be appreciated.

Ventajas: Crew was performing properly. My special meal was very delicious. Thanks

Desventajas: Clean the toilets more regularly, and manage noisy adults. I suggest adding penalties to passengers that cause disturbance for others. There was a loud dispute near my seat.

Ventajas: Nothing

Desventajas: One of my luggage was badly damaged.

Desventajas: This was like a Ryanair flight for 4 or 5 times the price.

Ventajas: Nothing.

Desventajas: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Ventajas: Crew were very good

Desventajas: We had a delay caused by over filling of fuel

Desventajas: Need some more and better inflight movies

Ventajas: Crew was nice.

Desventajas: For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.

Desventajas: Food

Ventajas: On time

Ventajas: Boarding was fast

Desventajas: The seats were extremely uncomfortable and the crew was kind of rude...

Ventajas: Decent movie options I gues?

Desventajas: Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff

Ventajas: I love Aeroflot

Desventajas: Perfect

Ventajas: The seat was comfortable, the f ood was excellent

Desventajas: Crew was kjnd and attentive but lacking in proffesionalism and personal detail. The meal was fabulous but drinks were neither served with dinner nor replenished.

Ventajas: Service was excellent. For this long flight, we chose premium economy. It was very good and a lot more room then standard economy

Ventajas: On time and luggage made it with no problems

Desventajas: Was great fligh, no hazzle

Ventajas: I liked everything except the fact that it was extremely stuffy on the board already, impossible to breath

Ventajas: Crew was nice.

Desventajas: For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.

Desventajas: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Ventajas: I love Aeroflot

Desventajas: Perfect

Ventajas: The crew was professional.

Desventajas: The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights.

Desventajas: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.

Ventajas: The seat was comfortable, the f ood was excellent

Desventajas: Crew was kjnd and attentive but lacking in proffesionalism and personal detail. The meal was fabulous but drinks were neither served with dinner nor replenished.

Ventajas: Amenities

Desventajas: Delayed flight

Ventajas: The boarding was fast

Desventajas: The customs and passport control

Ventajas: The crew was nice, the entertainment was very good.

Desventajas: When boarding passengers it should be a bit more organized. Should offer a vegetarian dinner, it was only chicken or beef option.

Desventajas: Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing.

Desventajas: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Ventajas: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Desventajas: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Ventajas: All fine

Desventajas: A

Desventajas: Never to use ukraina airlines

Ventajas: Son mil veces mejores que united

Desventajas: Su comunicación en cabina

Ventajas: Flight was ontime

Desventajas: The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior

Ventajas: La tripulación muy bien, pero hubo una falla en el sistema de aire acondicionado y empezö a oler a quemaso y salir humo... fue una negligencia seguir volando asi con ese problema, tuvimos que haber parado en el.aeropuerto mas cercano... nos pusieron en riesgo a todos...

Desventajas: Las bebidas en el vuelo y el abordaje tan lento.

Ventajas: Flight was delayed from LAX. No accommodation offered

Desventajas: Accommodation. They were kinda rude about the whole experience

Desventajas: Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C

Desventajas: This was like a Ryanair flight for 4 or 5 times the price.

Desventajas: The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/

Ventajas: Good seats at back of plane

Desventajas: Food