Encuentra vuelos baratos de Egipto a Madrid Adolfo Suárez Madrid-Barajas

Keep it up

Overall it was an ok night flight. language handling.

Delays with taking off, arriving late. No entertainment.

Professionalism

Some of the flight attendants are nice

No Wi-fi as promised to complete my work. Food was ok

Smooth flight, good service on board

Departure delayed by 1 hour and 40 minutes

Unable to Change meal into vegetarian

Flight attendants and captain did an ok/good job.

There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine...

The boarding was smooth

One hour delay. Food very poor, it took staff a long time before taking back our plates, they were not strict enough with passengers that were walking around while flight on turbulence ...

I got a great deal with Kayak.com A+

Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.

It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.

Airplane seemed outdated, with no individual televisions, and some strange movie selections, which I could not see over the seat/hair in front of me. The flight was very long, so individual entertainment would have made the time pass a little more quickly. The main meal entree was okay, but the bun and brownie was stale. The snack was inedible, despite being quite hungry (stale bun with very little chicken, no seasoning or lettuce or mayo, very dry). Did not see the crew very much after the initial meal was served, but that was okay as I did not require assistance.

Hello, when I bought the ticket I took special care that it includes luggage fees, both hand and in plane suitcase. But when I arrived departure desk in TLV they charged me both laggage fee and also boarding pass fee on the amount of almost 90$!! This is a disgrace. Please refaid this. On top it was not mentioned anywhere that this flight is not included food.

All good

All are okay

Nothing majer Food is simple - sandwich

The entertain monitor did not work. It was rebooted twice with no luck

Entertainment choices, comfortable seats

NA

Boarding was so bad, no wi-fi, and service was ok

The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available.

The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements.

Plane was very empty, service was amazing, brand new plane

Was great

Some of the flight attendants are nice

No Wi-fi as promised to complete my work. Food was ok

Crew on the flight were nice and efficient

Flight was delayed ‘20 min’ aka 1h30. They had us board and get off because the plane ‘wasnt ready’. I’m skeptical that they accidentally boarded the wrong passengers bc right after, a different group boarded on the same plane, destined for a different continent. The crewmember in the airport in charge of communicating with us would walk away for 20+ min when passengers asked questions. I do not recommend this airline.

The flight attendant got me milk for my coffee

Lined up as instructed by rows. An hour later we finally boarded (no announcement at all as to why) and they took lowest row numbers first. Complete mess, longest and most disorganized boarding ever.

The boarding was smooth

One hour delay. Food very poor, it took staff a long time before taking back our plates, they were not strict enough with passengers that were walking around while flight on turbulence ...

Smooth flight, good service on board

Departure delayed by 1 hour and 40 minutes

I got a great deal with Kayak.com A+

All baggage cost 60 E at the airport. No food at all

Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.

It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.

Nothing special .No frills airlines

No food and ridiculous cost for checked baggage

The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available.

The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements.

Departed at 1310 o e hour late and all that time insid the plane

تم الاعتذار عن تقديم الكافيه

NA

Boarding was so bad, no wi-fi, and service was ok

تم الاعتذار عن تقديم الكافيه

It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you.

Nothing really. Thank you.

Plane was very empty, service was amazing, brand new plane

Was great

NA

Boarding was so bad, no wi-fi, and service was ok

Crew, hospitality, proffesionalism.

Tiny seets, unfitted to any growed man, absolutely ridiculous. Stuff on registration desc are rude and not interested to your needs.

We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Is not comfortable plane also old .I never had again Ukrainem airlenes

Hello, when I bought the ticket I took special care that it includes luggage fees, both hand and in plane suitcase. But when I arrived departure desk in TLV they charged me both laggage fee and also boarding pass fee on the amount of almost 90$!! This is a disgrace. Please refaid this. On top it was not mentioned anywhere that this flight is not included food.

Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.

It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.