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Ventajas: Crew was good. Cramped seating as usual.

Desventajas: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Ventajas: New Years flight... very special. Great staff and grear entertainment on board

Desventajas: The flight data was not showing... could have been interesting especially on a New Years flight

Ventajas: Boeing 777 seating is comfortable, other is not so much.

Ventajas: Comfortable sits

Ventajas: Boarding process was smooth.

Desventajas: In flight service was disappointing.

Ventajas: The A/C worked, that's about all

Desventajas: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.

Desventajas: I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade.

Ventajas: The crew

Desventajas: Timing

Ventajas: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Desventajas: Limited controls on the entertainment.

Ventajas: everything

Ventajas: The crew was helpful and polite, food was good

Desventajas: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Ventajas: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Desventajas: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Ventajas: NOTHING. Never made the connection.

Desventajas: Flying your passengers to your hub so they can make their connecting flights, for a start...

Desventajas: Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight

Ventajas: Crew was below average,seats was horrible

Desventajas: The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight

Ventajas: crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures

Desventajas: more space for legs, modern screens

Desventajas: A little more clean seats

Ventajas: Great friendly crew. Efficient systems.

Desventajas: Tight seats. Very little leg room.

Ventajas: They had many snacks and meals. Staff was very friendly.

Desventajas: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Desventajas: Crew was excellent Seats very short on leg room and hard cushions

Desventajas: Big and unjustified dekay

Ventajas: Crew was wonderful very friendly

Desventajas: Room 9 hour flight and horrible seat. You guys should say before I buy how big seat are I could not even fit my underseat bag and be able to move , I would choose different way to purchase tickets next time to make sure I get any room to move hopefully sleep

Desventajas: Food could be better

Desventajas: The flight had a departure delay of three hours. That was not fun

Desventajas: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

Ventajas: Helpful crew

Desventajas: No food except for purchase. Expected at least cup of coffee/crackers

Ventajas: Comfort of the plane, service

Desventajas: No business lounge in CDG before 9am

Ventajas: Nothing

Desventajas: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Ventajas: Leg room. Help with connecting flight.

Desventajas: Good was ok. Could have been better

Ventajas: Crew service was excellent, food even hetter

Ventajas: It was a rather empty flight so I was able to have space to myself to stretch out.

Desventajas: Everything. We were late boarding, late taking off, micromanaged by the crew like we’re stupid, the food was truly god awful atrocious... and there were like 20 movies to choose from for a 7 hour flight. Furthermore, there were NO snacks available for purchase so you were forced to eat gross food.

Ventajas: Smooth flight, easy boarding.

Desventajas: My bags cost more than the flight. Long line at Pasport check.

Ventajas: The movies

Desventajas: NA

Ventajas: small and uncomfortable

Desventajas: respectful size seat

Ventajas: The A/C worked, that's about all

Desventajas: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.

Ventajas: The crew really took care of us. You could tell they care.

Desventajas: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.

Ventajas: New Years flight... very special. Great staff and grear entertainment on board

Desventajas: The flight data was not showing... could have been interesting especially on a New Years flight

Ventajas: Food was ok. That was it.

Desventajas: Old aircraft. No leg room. No air con above the seat. Very stingy with drinks. Never again with BA

Ventajas: Entertainmet

Desventajas: Everything else

Ventajas: total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays

Desventajas: not aplicable

Ventajas: Crew and food is good...especially out of Dublin..

Desventajas: maybe get thicker seat cushion

Ventajas: Plane was only 65/70 full

Ventajas: No food no entertainment

Desventajas: Had to cancel trip due to avalanche risk and snowed out resort. In order to claim insurance CSA travel protection I need a copy of flight fare rules. But JustFly will not send me a copy of those rules. Some crazy policy that requires I pay $150 cancellation fee in order to get those. If I own the ticket don't I have a right to know what the rules are? CSA and JustFly have created a catch 22. CSA requires something to make a claim but JustFly won't provide it!

Ventajas: Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment.

Desventajas: I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats.

Desventajas: Great early morning flight.

Ventajas: Getting offered a stipend to change flights - getting my preferred rental car

Desventajas: A direct flight

Ventajas: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!

Desventajas: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.

Ventajas: The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport.

Desventajas: The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to.

Ventajas: Seat was comfortable

Desventajas: Time

Ventajas: total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays

Desventajas: not aplicable

Ventajas: Seats were nice

Desventajas: Complementary water... It was a decently long fly not to offer anything.

Ventajas: Pantallas con peliculas

Desventajas: Asientos hiper pequeños, muy incomodo!

Desventajas: Great early morning flight.

Ventajas: The movies

Desventajas: NA

Desventajas: Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down.

Desventajas: Once again BA lost my luggage from my connecting flight. Twice in a week and a half.

Desventajas: Food

Desventajas: Late getting off.

Ventajas: Comfortable sits