|Los vuelos llegan a||Granada Federico Garcia Lorca|
|Los vuelos salen de||Catania Fontanarossa|
|Precio del vuelo||111 €|
|Aerolíneas||Vueling, British Airways|
at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please.
They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not.
Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling
Getting off the plane in Barcelona
Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had.
Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.
Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned
Crew was friendly, courteous and very helpful. On time arrival despite a late departure.
As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time
Crew was friendly
Flight was delayed several times and the plane was really old, thought they would have something better but the staff did what they could to accommodate passengers.
No traducen los avisos en el avión
La no traducción de mensajes en el avión
Catania Fontanarossa (CTA) Italia
Esta es la razón:
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