Encuentra vuelos baratos de Caracas Aeropuerto Internacional de Maiquetía Simón Bolívar a España

Boarded late but arrived early. Nice easy flight.

No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

Excelente atención y servicio durante el vuelo

Mal

Food was terrible especially breakfast

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

The flight was with some delay.

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy.

Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class.

Business class seating on the AirBus 318 is very cramped.

Una aerolínea que uno confía por su nombre , me decepcionó , no llegaron las maletas a Bogota y tuve que esperar a que las mandaran al otro día y fuera de eso el servicio al cliente con respuestas evasivas y no resolutivas . Es un pesar

Flight on time

The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.

The cabin crew was super patient and accommodating of the passengers.

Cramped quarters

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight.

I was unable to order a vegan meal in advance of the flight online.

crew were top notch

plane did not connect to a jet bridge for boarding or exiting no charging area no WIFI

Nothing

The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!

Not a goddamn thing.

The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again.

they do not offer even water with no pay

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

Sin sobresaltos, tranquilo y con buen ambiente. Buen trato

Salió media hora tarde, pero recuperó el tiempo en el vuelo.

Boarded late but arrived early. Nice easy flight.

Safe TO and landing.

Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

MUCHAS HORAS DE ESPERA EN AEROPUERTO PARA PODER FACTURAR , LUEGO AVISARON QUE ENVIARIAN DOS AVIONES YA QUE ERAMOS MUCS PASAJEROS , LUEGO PRIMERO EMBARCARIAN LOS QUE TUVIERAN CONEXION DESPUES MAS TARDE LOS QUE IBAN DIRECTO MADRID , 4 HORAS DE RETRASO , INFORMACION SOBRE LO QUE ACONTECIA MUY CONFUSA Y CERO INTERES EN LA SITUACION DE DESESPERO DE LOS PASAJEROS , EN RESUMEN NO PODRIA SER PEOR LA EXPERIENCIA

All good

The plane had no entertainment inflight

what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on

The crew was nice.

Plane was 1hr late. The airlines is not very good at updating the time the flight will leave.

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

The flight was with some delay.

Overbooking and worrying I would miss my trip

late boarding - Chaotic at the boarding gate

BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received

The kind staff made the flight more bearable.

No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful.

Boarding was fairly quick, and improvement has been made with people waiting for their boarding group to be called from crowding the boarding line. The crew was friendly and accommodating.

Several seat changes had to be made, but it all worked out.

Boarded late but arrived early. Nice easy flight.

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

All good

The plane had no entertainment inflight

MUCHAS HORAS DE ESPERA EN AEROPUERTO PARA PODER FACTURAR , LUEGO AVISARON QUE ENVIARIAN DOS AVIONES YA QUE ERAMOS MUCS PASAJEROS , LUEGO PRIMERO EMBARCARIAN LOS QUE TUVIERAN CONEXION DESPUES MAS TARDE LOS QUE IBAN DIRECTO MADRID , 4 HORAS DE RETRASO , INFORMACION SOBRE LO QUE ACONTECIA MUY CONFUSA Y CERO INTERES EN LA SITUACION DE DESESPERO DE LOS PASAJEROS , EN RESUMEN NO PODRIA SER PEOR LA EXPERIENCIA

Una aerolínea que uno confía por su nombre , me decepcionó , no llegaron las maletas a Bogota y tuve que esperar a que las mandaran al otro día y fuera de eso el servicio al cliente con respuestas evasivas y no resolutivas . Es un pesar

Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class.

Business class seating on the AirBus 318 is very cramped.

Efficient and smooth flight. Service was great and flight attendants were friendly

Nothing

My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable.

The better question is what did we not like.

Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

Nothing

The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options.

Food was terrible especially breakfast

crew were top notch

plane did not connect to a jet bridge for boarding or exiting no charging area no WIFI

Nothing

The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!

Friendly staff,good food,entertainment was also top notch Staff helped me a lot;I am a nervous flyer and they checked on me regularly

Could have used a bit more room but I was not to squished

Overbooking and worrying I would miss my trip

Efficient and smooth flight. Service was great and flight attendants were friendly

Nothing

Great service

Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.

Nothing

Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane

El embarque fue rápido y salimos en hora. Durante el vuelo, la tripulación super amable y sonriente en todo momento. Llegamos a Madrid puntuales y las maletas salieron rapidísimo, así que en general una experiencia de 10

Mal

Not a fan of the elevator music they play. Unnecessary

It was really comfortable and the food was great, the crew was really nice.

There was only like 8 old movies and none of them loaded so I couldn't watch anything. And the Wi-Fi super expensive.