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Ventajas: Nothing

Desventajas: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.

Desventajas: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Ventajas: The crew were very friendly, sweet and accommodating. I had a seat by the exit which I luckily didn't have to pay extra for and the leg room was ample and really helpful on a long flight. The meal was pretty good, but I really wished airlines would stop wasting so much plastic - I think there should be a way we can support the environment better when flying.

Desventajas: I didn't realize Air Transat was a bare-bones airline (not that my flight was cheap in cost) - we didn't have pillows or blankets for the flight (10 hours) and had to pay for them! Seems like that should be standard on a long haul flight. The seats are very narrow with poor back support, and my back started to hurt 5 hours in. Many people were standing in the aisles as it was so uncomfortable. I was very cold throughout the flight, which was another uncomfortable aspect. One of the bathrooms was out of order which resulted in everyone using the same one - you can imagine how smelly and messy it got.

Desventajas: 3hr delay sitting in the plane.

Ventajas: Arrival on time .

Desventajas: Changing birding multiple times.

Ventajas: Comfy flight and early arrival.

Desventajas: Had to run to catch the connecting flight

Desventajas: Airline canceled my flight with out refund or giving other options. Never will use them again.

Ventajas: Crew was good

Desventajas: No entertainment at all, food was bad

Desventajas: I am still in Budapest and was not able to fly back on my Hungarian passport.

Ventajas: The food was delicious, the staff was wonderful. Entertainment was awesome.

Desventajas: The leg room or seat closeness.

Desventajas: they cancelled letting me fly

Ventajas: Reliable, modern cabin, nice crew

Desventajas: Some more music choices would be nice

Ventajas: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Desventajas: N/A

Ventajas: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Desventajas:

Ventajas: The plane left on schedule.

Desventajas: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Ventajas: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Desventajas: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Ventajas: Food and a good cabin crew on Brussels Air.

Desventajas: No complaints

Desventajas: poor customer service.

Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Ventajas: loved the pillow and the blanket and the movie options

Desventajas: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.

Ventajas: All!!

Desventajas: Nothing.

Desventajas: Everything was good

Ventajas: Flying to Europe departure timing and the crew service were great. The regular food was better than all the bigger airlines I have flown recently. I look forward to the trying the gourmet offerings in the future.

Desventajas: You have to pay extra for seats assigned when you buy your ticket or select them 24hrs before departure. Airlines still have not learned how to deal with babies on parents laps. The little children on parents laps on full flights are as uncomfortable as the neighboring passengers. Bathrooms need mid flight service. Passengers were not considerate.

Ventajas: Crew was kind and attentive. Boarding was efficient.

Desventajas: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.

Ventajas: El personal muy agradable y atento.

Desventajas: Los asientos podrían ser un poco más cómodos pero están dentro de la media.

Desventajas: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Ventajas: El personal muy agradable y atento.

Desventajas: Los asientos podrían ser un poco más cómodos pero están dentro de la media.

Desventajas: Food was horrible.

Desventajas: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Desventajas: 3hr delay sitting in the plane.

Ventajas: Flight was on time. Friendly crew and professional.

Desventajas: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

Desventajas: I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back.

Desventajas: they cancelled letting me fly

Ventajas: Swiss quality, punctuality and reliability.

Desventajas: No negatives.

Desventajas: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Ventajas: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Desventajas:

Ventajas: Good service

Ventajas: Crew was very professional, food options were excellent.