Encuentra vuelos baratos de Bilbao a Basilea EuroAirport Swiss (BIO - BSL)

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

El abordaje rápido y muy buen servicio de atención

El vuelo

Nos han cambiado de puerta a último momento, nos han hecho correr y esperar por mucho

Nothing

Plane late Check in late What a joke first time flying with this joke company

My return trip didn’t have any major unexpected expenses the way my outgoing trip did.

They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair.

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not.

Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour.

Delay, nothing to eat, poor service !

It took a very long time to drop bags because there were only three people at the Iberia desks.

La aerolínea y el personal

Todo estuvo bien

Price

N/a

At the checking counter they couldnt find my tickets reservation. Took forever to check in.

Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat.

Vegetarian hot meal option was a little strange, but not terrible.

Not much really except Wi-fi which is pricey though.

Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

Seat comfort Nice stafflost

They lost our luggage Major bummer

Nothing.

Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal.

Excellent service, professionalism, and almost no turbulence.

Nothing

I didn’t like that I paid for premium eco omg and the airline changed planes and switched all our seats to coach and oversold the flight without eva n an alert or option to keep our original seats. Never again!!!

Greate service, good food, planty of legs room, everything on schedule and super comunication via email, text messeges!

Service was very good and lunch was delicious There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles

The chicken pocket, wish we just had some fruit instead Also the last window seat in front of the exit row felt exceptionally tight

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

El abordaje rápido y muy buen servicio de atención

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

Nothing

Plane late Check in late What a joke first time flying with this joke company

Comfortable seats

The raisin muffin was very old

The meals were very good!

It was a great airline! I flew economy but still was very comfortable.

I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays.

Nothing

I didn’t like that I paid for premium eco omg and the airline changed planes and switched all our seats to coach and oversold the flight without eva n an alert or option to keep our original seats. Never again!!!

Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money

Nothing

Plane late Check in late What a joke first time flying with this joke company

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!

Once in Houston took 30minutes to the luggage to be delivered

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be.

2 horas y media de retraso injustificado

El abordaje rápido y muy buen servicio de atención

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Nothing

I didn’t like that I paid for premium eco omg and the airline changed planes and switched all our seats to coach and oversold the flight without eva n an alert or option to keep our original seats. Never again!!!

Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't.

Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.

It was a great airline! I flew economy but still was very comfortable.

I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays.

Same as above.

We were a little delayed

The crew was friendly and helpful!

Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future.

Seat comfort Nice stafflost

They lost our luggage Major bummer

12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English.

Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money

Vueling agents gave 6 different conflicting times for the delay

El vuelo

Nos han cambiado de puerta a último momento, nos han hecho correr y esperar por mucho

Nothing

Plane late Check in late What a joke first time flying with this joke company

El abordaje rápido y muy buen servicio de atención

Nothing

Plane late Check in late What a joke first time flying with this joke company

2 horas y media de retraso injustificado

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat.

Vegetarian hot meal option was a little strange, but not terrible.

Seat comfort Nice stafflost

They lost our luggage Major bummer

Not much really except Wi-fi which is pricey though.

Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

We were a little delayed