|Los vuelos llegan a||Detroit|
|Los vuelos salen de||Barcelona|
|Precio del vuelo||590 €|
|Aerolíneas||Delta, WOW air, Aer Lingus, TAP AIR PORTUGAL, Brussels Airlines, British Airways|
Desventajas: Being on time
Desventajas: Never made it because of my originating flight
Ventajas: Boarding process was smooth.
Desventajas: In flight service was disappointing.
Ventajas: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.
Desventajas: Since rools are changing in international travel. You should inform the new tools to the customer.
Ventajas: The crew were kind and courteous. The seat was comfortable.
Ventajas: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!
Desventajas: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.
Ventajas: WOW airlines canceled my flight and won't refund my money
Desventajas: WOW airlines canceled my flight and won't refund my money
Ventajas: All good.
Desventajas: All good.
Ventajas: Crew was wonderful.
Desventajas: My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.
Ventajas: Great legroom, nice crew.
Desventajas: The confusion about whether or not our flight was going to be on time was extremely stressful. Our first flight got delayed 90 minutes and our second flight got moved up 30 minutes, so our two hour delay shrunk to 0 minutes. The flight crew in Paris had no information about whether or not they were going to hold our flight, and we all sprinted through the airport in Iceland to board our second flight.
Ventajas: No issues at all.
Desventajas: No issues to report.
Ventajas: The staff was great
Desventajas: Wifi didn’t work for me
Desventajas: I went to the restroom in the back, and one of the flight attendants was sitting in her jump seat, with head phone on and appeared to be sleeping or resting with eyes closed. Her sprawling legs were blocking the aisle, therefore I could not get to the restroom on the other aisle that was the only one open at that time This is unacceptable. Also PA is way too loud.
Ventajas: No time... Good service
Ventajas: Don’t know how to just give a “n/a” response for food and entertainment. It wasn’t applicable because of such a short flight.
Desventajas: The gal who checked me in for my flight didn’t check my baggage all the way through even though I have a connecting flight with Aer Lingus to LA. However, fortunately, the baggage team caught the error and retagged my luggage properly. By the time I realized her error, they had already emailed me with the solution! Yay baggage team!! Thank you!
Ventajas: Punctuality, service and confort
Desventajas: lo mismo
Ventajas: Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h.
Desventajas: Todo ok
Desventajas: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.
Ventajas: unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA
Ventajas: Nothing really
Desventajas: Late boarding, had to check the bag, had to wait forever when landed in the plane
Ventajas: fast lane boarding
Desventajas: no snacks
Ventajas: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Desventajas: Food was typical economy class fare.
Desventajas: Choice of food was very limited as they were missing the food in catalog.
Ventajas: Made up tons of time en route.
Desventajas: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
Ventajas: Crew were very good
Desventajas: Poor entertainment system
Ventajas: This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages.
Desventajas: The beverages thing above.
Desventajas: It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst
Desventajas: Once again BA lost my luggage from my connecting flight. Twice in a week and a half.
Desventajas: The breakfast croissant filling was disgusting!
Desventajas: The bags took over 45 minutes to be delivered
Desventajas: Flight delays is a constant problem with this company
Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
Desventajas: Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
Desventajas: No cancelar aviones
Ventajas: The crew was friendly. The boarding process was very organized.
Desventajas: The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down).
Ventajas: Nice plane, newer model.
Desventajas: The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary.
Ventajas: On time service, quick to board .
Desventajas: I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly
Desventajas: Choice of food was very limited as they were missing the food in catalog.
Desventajas: It was very cold inside the airplane. I have to ask multiple times for blanket.
Ventajas: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Desventajas: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Desventajas: poor customer service.
Ventajas: The crew at the gate as well as in the plane were tu nice and helpful.
Desventajas: Juste the toilet were not so clean and smelled very bad.
Desventajas: flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo
Ventajas: The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport.
Desventajas: The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to.
Desventajas: Group boarding was chaotic
Ventajas: the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing
Desventajas: More staff needed at security clearance
Ventajas: The crew was very good, really polite and nice and helpful. Pilots or the plane's auto landing system did a good touch down in a hard windy condition at Ohare.
Desventajas: Cramped seating as usual in economy, but BA's is better than others in most cases. A few extra inches of leg and knee room would make all the difference in the world. Our worst experience is the over zealous highly inefficient very slow tedious carry on bag security system at Heathrow terminal 5.
Desventajas: The meals could have been better
Desventajas: BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy.
Desventajas: Better food better seats and bad movies. Nothing good to pass the time
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