Encuentra vuelos baratos de Barcelona-El Prat a Uganda

Ventajas: Food and a good cabin crew on Brussels Air.

Desventajas: No complaints

Ventajas: Ningún problema. Todo correcto y agradable. Genial

Ventajas: Nothing really

Desventajas: Late boarding, had to check the bag, had to wait forever when landed in the plane

Desventajas: poor customer service.

Ventajas: Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!

Ventajas: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Desventajas: The seat padding is rather thin.

Ventajas: Good quality flight

Desventajas: But delayed and lost baggage

Ventajas: El servicio al cliente

Desventajas: El aterrisaje

Ventajas: The aircraft was a fairly new 737-800 ,nice and clean interior . The passenger entertainment system was very nice with USB charging at every screen,with brightness and volume controls. Inflight service was beverages , followed by hot meal ( 2 choices Chix or Beef ) hot beverages post meal followed by another beverage service pre landing.

Desventajas: Because the Egyptians like it hot. The cabin temperature was really hot and the leather seats didn't help . It seemed like they did not have all the air pacts on .Very little airflow at the individual air vents. They prepare the cabin for landing way to early and you must have the window shades up which is painful with the hot sun beating on you through the window ( safety card is only so big)

Ventajas: It’s was great

Desventajas: Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand.

Ventajas: Nothing

Desventajas: Careless

Desventajas: I was not offered blankets from the onset.

Ventajas: Once we got on the plane, everything was okay.

Desventajas: Every moment leading up to the airplane. From our flight being delayed 13 hours, to people not helping us with a hotel when we had a 12 hour layover to start with. They said we needed to talk to only the Kenya Airways representatives in Addis where we left from. We did... and they didn't say anything. After that they refused to help us in Nairobi. There were all these secret ways of getting help that they said we didn't qualify for. Supervisors and managers were not available unless I left their desk and went to departures. They said I would have to go back through immigration.. but thankfully, right before I did, someone came and spoke to me. From our several interactions, we received no apologies, but felt that the theme was that everything was my fault.. not the best feeling as a customer. Only my one chat with the supervisor was very nice. She was very patient, sat down with me and helped direct my concerns. Especially with a 13 hour delay. Nairobi seemed great, but our interactions with the staff really took away from our experience. And we missed our vacation in the end..

Desventajas: Needs to improve a lot, so far one of the worst catering services ever faced.

Desventajas: Nothing

Desventajas: My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo.

Ventajas: Food good. Staff friendly.

Desventajas: Kid sitting behind me was kicking my seat.

Ventajas: Turkish got us on board although our incoming flight was delayed.

Desventajas: Food of poor quality and possibly unhygienic as I developed tummy problems.

Desventajas: The are not nice at all

Ventajas: MCR airport Mert & Greet parking was smooth and efficient.

Desventajas: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’

Ventajas: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Ventajas: The food

Desventajas: No tv monitors or any entertainment

Ventajas: Food was quite good along with service

Desventajas: No entertainment or tv monitors - 6 hours of no movies!!!

Ventajas: Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean

Desventajas: We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money

Ventajas: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .

Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Ventajas: Food and a good cabin crew on Brussels Air.

Desventajas: No complaints

Ventajas: Nothing really

Desventajas: Late boarding, had to check the bag, had to wait forever when landed in the plane

Ventajas: Ningún problema. Todo correcto y agradable. Genial

Ventajas: They should send us prior notice of changes in flights. My flights where delayed by almost 6 hours both inbound and outbound bound

Desventajas: Check in agents should do their job as per their description not wasting our time and keychatting with their collegues

Desventajas: My flight never left Kigali and neither etihad nor Kenyan was able to help

Ventajas: Friendly crew and flight was punctual

Desventajas: No inflight entertainment

Ventajas: Once we got on the plane, everything was okay.

Desventajas: Every moment leading up to the airplane. From our flight being delayed 13 hours, to people not helping us with a hotel when we had a 12 hour layover to start with. They said we needed to talk to only the Kenya Airways representatives in Addis where we left from. We did... and they didn't say anything. After that they refused to help us in Nairobi. There were all these secret ways of getting help that they said we didn't qualify for. Supervisors and managers were not available unless I left their desk and went to departures. They said I would have to go back through immigration.. but thankfully, right before I did, someone came and spoke to me. From our several interactions, we received no apologies, but felt that the theme was that everything was my fault.. not the best feeling as a customer. Only my one chat with the supervisor was very nice. She was very patient, sat down with me and helped direct my concerns. Especially with a 13 hour delay. Nairobi seemed great, but our interactions with the staff really took away from our experience. And we missed our vacation in the end..

Desventajas: Nothing

Ventajas: The plane is nice with wonderful amenities. The flight was on time even though departure was 1 hour late. The price is great.

Desventajas: The staff did not care. They caused many of the delays, exasperated many customers, and slept during the flight instead of tending to the needs of passengers. If you're prepared to take care of yourself, the price and speed may be too hard to pass.

Desventajas: Needs to improve a lot, so far one of the worst catering services ever faced.

Ventajas: Everything was great about my Kenyan Airways flight. Crew was super friendly and helpful.

Ventajas: The crew were quite homely.

Desventajas: The orderliness during boarding needs more work

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Desventajas: The orderliness during boarding needs more work

Ventajas: Flight and crew

Desventajas: Food and inflight entertainment

Desventajas: Flight delays is a constant problem with this company

Ventajas: Nothing really

Desventajas: Late boarding, had to check the bag, had to wait forever when landed in the plane

Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Ventajas: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Desventajas: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Ventajas: MCR airport Mert & Greet parking was smooth and efficient.

Desventajas: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’

Ventajas: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Desventajas: Boarding could be better

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Desventajas: I was not offered blankets from the onset.

Desventajas: Needs to improve a lot, so far one of the worst catering services ever faced.

Desventajas: My flight never left Kigali and neither etihad nor Kenyan was able to help

Ventajas: The plane is nice with wonderful amenities. The flight was on time even though departure was 1 hour late. The price is great.

Desventajas: The staff did not care. They caused many of the delays, exasperated many customers, and slept during the flight instead of tending to the needs of passengers. If you're prepared to take care of yourself, the price and speed may be too hard to pass.

Ventajas: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .

Ventajas: The layover was hell. They put me in a warehouse with wooden benches for beds. Never again

Desventajas: Horrible service. The US part of the journey was fine but the rest was aweful.

Desventajas: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.

Ventajas: service attitude

Desventajas: Needs to improve a lot, so far one of the worst catering services ever faced.

Ventajas: Nothing

Desventajas: 3 hours late outbound. return flight cancelled. made us wait at the aiport for 12 hours. worst flight of my life.

Ventajas: They should send us prior notice of changes in flights. My flights where delayed by almost 6 hours both inbound and outbound bound

Desventajas: Check in agents should do their job as per their description not wasting our time and keychatting with their collegues

Ventajas: NA

Desventajas: NA

Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Desventajas: Flight delays is a constant problem with this company

Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Desventajas: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Desventajas: Needs to improve a lot, so far one of the worst catering services ever faced.

Ventajas: NA

Desventajas: NA

Ventajas: Friendly crew and flight was punctual

Desventajas: No inflight entertainment

Ventajas: Nothing

Desventajas: 3 hours late outbound. return flight cancelled. made us wait at the aiport for 12 hours. worst flight of my life.