Encuentra vuelos baratos de Barcelona-El Prat a Gibraltar (BCN - GIB)

Desventajas: The EasyJet agents damaged by cabin luggage

Ventajas: Staff were all frjendly

Desventajas: The plane came in early and we boarded on time but didn’t take off until 22;25

Desventajas: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.

Ventajas: A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Desventajas: Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).