|Los vuelos llegan a||Bangkok Suvarnabhumi y otros aeropuertos|
|Los vuelos salen de||Barcelona Aeropuerto de Barcelona-El Prat|
|Precio del vuelo||383 €|
|Aerolíneas||XiamenAir, Aeroflot, Egypt Air, Air China, KLM, Singapore Airlines, Air France, Royal Jordanian, Turkish Airlines, Cathay Pacific, Norwegian, British Airways, Eurowings, Etihad Airways, Oman Air, Ukraine Intl Air, Finnair, SWISS, Qatar Airways|
No problems for the price
Ok no problems for the price
Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.
I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.
They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.
Вылет Вашего рейса SU1835 14.10.2018 перенесен на 11:30, звоните +74952235555. Your flight SU1835 10.14.2018 is carried over to 11:30AM, call +74952235555 It’s about 6 hours. My next flight transfer has been lost...
Elderly assistance was excellent! Thank you Aerflot!
The flight was on time and it was not crowded
Спиртное больше не подают - это большой минус . Так хочется сесть в самолёт , расслабиться , выпить бокал вина , так его даже и в продаже не было!! Стюардессы были не очень приветливые в этот раз . На вопрос ( а его задавали многие как я слышала) последовало -не знаю , нам не докладывают - ( сказано было грубовато). Ну а то что в Москве надо было получать багаж -крайне неудобно , если это не отменят, то думаю что буду летать из США в Минск через Европу.
everything was good especially the timing and entertaining it all good.
keeping to the time most especially.
Prices should be lowered and more direct flights from EWR airport.
I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good.
For some reason they had a hard time printing off our infant boarding pass and couldn’t print out our connecting flights so we had to go to a ticket counter during a very short transfer. We came within minutes of not making it.
The food was ok for an airplane.
Boarding was very easy. Staff were very pleasant
Both meals were terrible. Bland and tasteless
Very good service on board, crew very attentive and polite.
Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.
poor food variety
Snooth and efficiënt with a KLM service
Good flight, arriving well on time.
Comida, servicio, Condiciones durante el vuelo
Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo
I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.
So many people on a 747!!
The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy
The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.
Excellent flight service no
The staff is amazing and know what parents of bubs need.
The toilets were a little unsanitary.
My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable.
The cabin crew was super patient and accommodating of the passengers.
Efficient and smooth flight. Service was great and flight attendants were friendly
Una aerolínea que uno confía por su nombre , me decepcionó , no llegaron las maletas a Bogota y tuve que esperar a que las mandaran al otro día y fuera de eso el servicio al cliente con respuestas evasivas y no resolutivas . Es un pesar
Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.
Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over
I arrived safely to Detroit
There were so many women wanting to change their seat because they cannot sit next to a man . . . . There was a woman crying because she wanted to sit next to me and the flight attendant told her no and that she needs to go back to her assigned seat. If seats are available after boarding they will move her to another seat is what the flight attendant said. Alot of male passengers volunteered to move to accommodate the women that cannot sit next to a man. As a suggestion maybe while booking a ticket a passenger can select the option of sitting next to women or men only. My screen stopped working about an hour into the 12 hour flight. More options for food would be another suggestion.
Crew exceptionally nice
Tedious security before boarding. Cleanliness could be better.
Crew exceptionally nice
Can’t turn off the screen
Entertainment choices, comfortable seats
I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.
customer service was great :)
The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that
Nothing comes up to my mind
too good a airline .I recommend this to all passengers travelling
pilot’s operation of the plane is very good
there’s not enough snacks/food
Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero.
overall condition of plane
snack was too little
Seats were spacious enough
Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled.
Both the USB and headphone Jacks were busted. Just had a bad seat this time.
Pre loading of handicapped was insensitive and inefficient. People with disabilities were told to board and then made to stand in the jetway for over ten minutes. All the while the staff laughed, joked and stood around doing nothing to solve the situation.
Gate staff-terrible attitude and service! They would never be hired elsewhere.
Delayed 4 hrs Inflight entertainment down for 9hr flight Have to buy water!
good space, especially with 3 seats to myself;)
-my monitor/screen did not work (many others too) until they rebooted the whole system after at least 45 minutes into the flight -no food, no snack, no drink
Everything was great and handled professionally and efficiently, not to mention with such good hospitality and accommodations.
Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great.
Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people.
Security at Heathrow.
This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby.
Food was probably best
1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side
There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.
No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.
Food service painfully slow.
Very speedily boarding, crew dealt with a passenger with a large bag well.
Chair didn’t lean back, unclear that water wasn’t free
A pesar de salir puntuales, tuvimos un pequño retraso como consecuencia de un incidente en la torre de control de Stuttgart. Máxima información por parte de la tripulación
El avión que tuvimos no parecía que tuviera mucha estabilidad
Te cobran hasta por un vaso de agua
No es comodo
Good airport and nice crew
Etihad aircrafts Etihad crew
Indian chech in employee
No hassle at airport check in. All good
Not much - perhaps that we had booked the last row and only had two seats together
The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.
Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.
Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv.
Movies in the entertainment screen.
At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again.
in flight entertainment
dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked
No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers
The while tip was so bad
Got 3 seats so I could sleep
Speedy service and quick boarding.
One of the crew hit and ran the food cart into my knee. Didn’t even bother apologizing.
Hello, when I bought the ticket I took special care that it includes luggage fees, both hand and in plane suitcase. But when I arrived departure desk in TLV they charged me both laggage fee and also boarding pass fee on the amount of almost 90$!! This is a disgrace. Please refaid this. On top it was not mentioned anywhere that this flight is not included food.
Everything went smoothly and no problems.
All baggage cost 60 E at the airport. No food at all
Nothing special .No frills airlines
No food and ridiculous cost for checked baggage
I enjoy my flight
Again no complains
Flight attendants are polite
Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Our boarding was an hour and a half delayed
Hi enjoy the trip
The food wasn’t good and it would be great if they had pasta or some vegetarian option.
Crew were amazing.
The crew for the most part were courteous.
1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase.
The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!
My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.
Flight attendants were cheerful and efficient.
I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.
Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.
Everything really.They run the airline very smoothly and professionally from boarding to disembarking.
They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats.
It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best.
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