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The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

Cabin crew were excellent. Very friendly, professional, efficient.

Salió puntual

Nada para mencionar

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Newer plane for this stretch.

airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

most of the crew were polite and helpful

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

Vuelo en hora

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

Flight crew and airport crew very helpful

4 hrs delayed which delayed my whole trip over 6 hrs

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

I was on exit place so there were a lot of room space. Flight was only 1 hour.

El personal siempre amable y atento

El vuelo se retrasó,la comodidad es mala

Vuelo en hora

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Salió puntual

Nada para mencionar

Cabin crew were excellent. Very friendly, professional, efficient.

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional.

Service, yr air hostesses are so polite.

Food was too little for dinner and breakfast both

Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme.

Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend.

Vuelo en hora

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Cabin crew were excellent. Very friendly, professional, efficient.

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Salió puntual

Nada para mencionar

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

staff were polite, helpful, and efficient

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Vuelo en hora

There was no food. There was no entertainment except the crew who were entertaining each other. The reason it gets two stars is it got us to our destination without going down in flames.

Everything

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Newer plane for this stretch.

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

staff were polite, helpful, and efficient

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Short, convenient, direct, value for money.

Not comfortable, small plane.

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Vuelo en hora

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

There was no food. There was no entertainment except the crew who were entertaining each other. The reason it gets two stars is it got us to our destination without going down in flames.

Everything

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Price, flight crew.

The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage.

Vuelo en hora

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.