Opiniones de viajeros
Valoración general
7,3
Bueno
Basado en 190 opiniones
General
7,5
Embarque
7,4
Comodidad
7,5
Personal
8,0
Actividades
6,4
Comida
7,1
Ir al contenido
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Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Great business class
Ventajas: Lie flat beds
Opinión de
-
6,0
Desventajas: You shouldn't make everyone check in just to have to stand and wait for 20 minutes while the plane is being prepped. This was a 1 hour flight so entertainment was not provided on this plane.
Opinión de
-
8,0
flight was late
Ventajas: The plane arrived late at the gate so we were about 30-45 mins late in landing for the first leg of our flight. We did make our connection however, but had to run to get there in time. Other than that, the flight was good.
Opinión de
-
7,0
Ok flight.
Ventajas: They managed 60 minute transfer
Desventajas: Bumpy landing approach
Opinión de
-
6,0
DON'T CHECK YOUR BAGS
Ventajas: Crew was very nice and accommodating as we were traveling with an infant
Desventajas: Mine and some of my fellow passengers checked luggage (including another passenger with a small infant) was deliberately taken OFF the plane to make room for passengers' carry-on luggage. A number of passengers saw this taking place but no one was told. We were told later it may have presumably been due to the plane not being able to handle the weight which is ridiculous. As a result we all had to file lost luggage claims (even though the luggage was not lost) and I did not see it until 24+ hours later. Ruined the beginning of our vacation in Lisbon. Never will fly TAP again.
Opinión de
-
4,0
Ventajas: Helpful flight attendants
Desventajas: Flight was late and, in addition to being charged for luggage, my luggage was then removed from the flight because it was overweight. We sat on the tarmac in 97 degree heat with no fans on whole they redistributed cargo weight.
Opinión de
-
8,6
Ventajas: Great food. Quick and efficient boarding/flight.
Opinión de
-
2,0
Desventajas: Worst airline, ineffecient staff, just wasting time, with no regards to customers time
Opinión de
-
2,0
Desventajas: Made us wait after checking to board the plane, then made us go back to gate then recheck again, wasted a lot of time and missed the connecting flight,
Opinión de
-
2,0
Really bad
Desventajas: Long lines for checkin Long delay to take offf Luggage was lost. They did not transport our luggage to Lisbon, no luggage was delivered in Lisbon. I believe there were more luggages them the plane capacity.
Opinión de
-
3,3
Must pay for very piece of luggage, not included in ticket price
Desventajas: Ticket did not include luggage, and it was not mentioned in the ticket. We were charged 35 euros per piece of luggage at the airport. Check-in crew did not help with the luggage situation. They acknowledged that ticket was misleading however only referred us to complain to TAP office. They also referred us to complain to the main company website; essentially there was no resolution. I would highly advice against using this airline.
Opinión de
-
5,3
2 late planes in one crystal clear sky day
Desventajas: The sign at the gate did not change to give notice that the flight was late nor did it say when we would be boarding. 2 gate attendants were there but no notification was given except for a voice that had been droning on and on for an hour.
Opinión de
-
8,0
flight was late
Ventajas: The plane arrived late at the gate so we were about 30-45 mins late in landing for the first leg of our flight. We did make our connection however, but had to run to get there in time. Other than that, the flight was good.
Opinión de
-
7,0
Ok flight.
Ventajas: They managed 60 minute transfer
Desventajas: Bumpy landing approach
Opinión de
-
6,0
Desventajas: You shouldn't make everyone check in just to have to stand and wait for 20 minutes while the plane is being prepped. This was a 1 hour flight so entertainment was not provided on this plane.
Opinión de
-
6,0
DON'T CHECK YOUR BAGS
Ventajas: Crew was very nice and accommodating as we were traveling with an infant
Desventajas: Mine and some of my fellow passengers checked luggage (including another passenger with a small infant) was deliberately taken OFF the plane to make room for passengers' carry-on luggage. A number of passengers saw this taking place but no one was told. We were told later it may have presumably been due to the plane not being able to handle the weight which is ridiculous. As a result we all had to file lost luggage claims (even though the luggage was not lost) and I did not see it until 24+ hours later. Ruined the beginning of our vacation in Lisbon. Never will fly TAP again.
Opinión de
-
4,0
Ventajas: Helpful flight attendants
Desventajas: Flight was late and, in addition to being charged for luggage, my luggage was then removed from the flight because it was overweight. We sat on the tarmac in 97 degree heat with no fans on whole they redistributed cargo weight.
Opinión de
-
2,0
Desventajas: Worst airline, ineffecient staff, just wasting time, with no regards to customers time
Opinión de
-
2,0
Desventajas: Made us wait after checking to board the plane, then made us go back to gate then recheck again, wasted a lot of time and missed the connecting flight,
Opinión de
-
2,0
Really bad
Desventajas: Long lines for checkin Long delay to take offf Luggage was lost. They did not transport our luggage to Lisbon, no luggage was delivered in Lisbon. I believe there were more luggages them the plane capacity.
Opinión de
-
3,3
Must pay for very piece of luggage, not included in ticket price
Desventajas: Ticket did not include luggage, and it was not mentioned in the ticket. We were charged 35 euros per piece of luggage at the airport. Check-in crew did not help with the luggage situation. They acknowledged that ticket was misleading however only referred us to complain to TAP office. They also referred us to complain to the main company website; essentially there was no resolution. I would highly advice against using this airline.
Opinión de
-
5,3
2 late planes in one crystal clear sky day
Desventajas: The sign at the gate did not change to give notice that the flight was late nor did it say when we would be boarding. 2 gate attendants were there but no notification was given except for a voice that had been droning on and on for an hour.
Opinión de
Estado de vuelo
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