Valoraciones de viajeros
Valoración general
7,5
Muy bueno
Basado en 1.319 opiniones
Embarque
7,8
Confort
7,7
Tripulación
8,1
Entretenimiento
6,6
Comida
7,1
Encuentra vuelos baratos en Vietnam Airlines
Ida y vuelta
Económica
Información sobre Vietnam Airlines
| Código IATA | VN |
|---|---|
| Rutas | 281 |
| Ruta principal | Hanoi Aeropuerto Internacional de Nội Bài - Ciudad Ho Chi Minh Aeropuerto Internacional de Tan Son Nhat |
| Aeropuertos con conexión | 65 |
| Aeropuerto principal | Ciudad Ho Chi Minh Aeropuerto Internacional de Tan Son Nhat |
Opiniones recientes
Valoración de los viajeros
170
148
103
38
19
-
4,3
Desventajas: Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class
Opinión de
-
4,3
Ventajas: Check in was good
Desventajas: Food. Don’t serve anything if it is going to be that bad. And offer beverages
Opinión de
-
8,0
Desventajas: Onboarding time
Opinión de
-
8,5
Desventajas: With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask
Opinión de
-
9,0
Ventajas: Liked that the busses to gate at arrival were not packed
Desventajas: Not having middle seats filled thought that was terrible
Opinión de
-
10,0
Ventajas: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.
Opinión de
-
7,2
Ventajas: Short flight, comfortable schedule
Desventajas: I did not get a comfortable seat
Opinión de
-
8,0
Ventajas: Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.
Desventajas: Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage
Opinión de
-
10,0
Ventajas: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.
Opinión de
-
8,3
Desventajas: Ok
Opinión de
-
8,5
Ventajas: They boarded the plane early, which meant we arrived at our destination early.
Desventajas: All we got was a bottle of water.
Opinión de
-
8,3
Ventajas: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.
Desventajas: Keep up great service standards
Opinión de
-
7,6
Ventajas: Food and crew
Desventajas: Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines
Opinión de
-
8,0
Ventajas: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.
Opinión de
-
2,0
Desventajas: No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM.
Opinión de
-
8,0
Ventajas: Crew were great. Seating was comfortable.
Desventajas: Boarding seems a bit of a crazy process.
Opinión de
-
4,0
Ventajas: Plane is good
Desventajas: Delay 2x poor
Opinión de
-
6,0
Ventajas: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.
Desventajas: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.
Opinión de
-
7,6
Desventajas: Drinks.
Opinión de
-
10,0
Ventajas: Was given lounge access, quick easy boarding, very organized.
Opinión de
-
6,0
Desventajas: I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete
Opinión de
-
4,6
Ventajas: seat uncomfortable, food wasn't good
Desventajas: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777
Opinión de
-
7,6
Ventajas: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row
Desventajas: We’re used to entertainment in seat like delta
Opinión de
-
10,0
Desventajas: Excellent service over all.
Opinión de
-
6,4
Desventajas: Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing.
Opinión de
-
8,8
Ventajas: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.
Desventajas: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.
Opinión de
-
4,3
Ventajas: Reasonable price and not complicated
Desventajas: Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change.
Opinión de
-
6,4
Ventajas: Asientos comodos
Desventajas: Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico
Opinión de
-
6,0
Desventajas: On-time departure
Opinión de
-
9,0
Ventajas: Didn’t seem perfectly organized at all times. But they did a good job regardless.
Opinión de
-
4,6
Ventajas: The crew was great.
Desventajas: But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages.
Opinión de
-
10,0
Ventajas: Yes
Opinión de
-
9,6
Ventajas: The flight attendants were wonderful and the business class seats were very spacious and comfortable.
Opinión de
-
9,5
Ventajas: Friendly crew. Short flight, very efficient
Opinión de
-
8,6
Desventajas: It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!
Opinión de
-
7,6
Ventajas: no-nonsense, plain flight, what else would a frequent flyer wish?
Opinión de
-
10,0
Ventajas: I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful
Opinión de
-
7,3
Ventajas: crew were friendly and professional, food was not too bad for aeroplane food.
Desventajas: In-flight entertainment
Opinión de
-
4,0
Desventajas: If a flight is delayed, they could inform us.
Opinión de
-
6,6
Desventajas: Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you
Opinión de
-
2,0
Desventajas: Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air
Opinión de
-
4,0
Desventajas: They could improve on the entertainment and service.
Opinión de
-
8,0
Ventajas: The cabin crew were very pleasant.
Desventajas: The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.
Opinión de
-
9,3
Desventajas: Very little. Just a great flight .
Opinión de
-
7,6
Desventajas: Got me there, no worries.
Opinión de
-
5,0
By far the worst airline I've flown with
Ventajas: Food was the only good part
Desventajas: The crew was rude, no blankets, no entertainment. Overall was not good
Opinión de
-
5,6
Still my least favorite flight
Ventajas: Food, the entertainment selection
Desventajas: The crew
Opinión de
-
7,3
Ventajas: Crew
Desventajas: Slow check-in not very comfortable seats and food was awful.
Opinión de
-
4,3
Desventajas: Cleanliness of plane interior can be improved.
Opinión de
-
9,0
Ventajas: The flights left and arrived on time.
Desventajas: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.
Opinión de
-
7,3
Desventajas: Allowing the boarding of business class passengers before economy class passengers.
Opinión de
-
8,6
Desventajas: More chairs at boarding gate in Bangkok, please
Opinión de
-
9,0
Ventajas: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.
Desventajas: I could not check in online.
Opinión de
-
6,3
Desventajas: Food
Opinión de
-
6,6
Desventajas: Departing on time, boarding more organized fashion.
Opinión de
-
4,4
Ventajas: plane was new and captain was professional
Desventajas: plane was badly late and the boarding process was poorly coordinated
Opinión de
-
9,3
Ventajas: The crew was very nice.
Desventajas: There were passengers clapping through the whole flight.
Opinión de
-
2,6
Ventajas: The fact that it was an over night flight.
Desventajas: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.
Opinión de
-
8,6
Ventajas: On time service and crew service
Desventajas: Improvement to entertainment and food selection
Opinión de
-
6,4
Ventajas: Staffs are nice, food is good
Desventajas: Delay 50’ without anouncing
Opinión de
Estado del vuelo
Mapa de rutas de Vietnam Airlines
Principales aeropuertos en los que opera Vietnam Airlines
- Aeropuerto Ciudad Ho Chi Minh Aeropuerto Internacional de Tan Son Nhat (SGN)
- Aeropuerto Hanoi Aeropuerto Internacional de Nội Bài (HAN)
- Aeropuerto Da Nang Aeropuerto Internacional de Đà Nẵng (DAD)
- Aeropuerto Nha Trang Cam Ranh (CXR)
- Aeropuerto Aeropuerto Internacional de Phú Quốc (PQC)
- Aeropuerto Vinh City (VII)
- Aeropuerto Dalat Lien Khuong Intl (DLI)
- Aeropuerto Hué Phu Bai (HUI)
- Aeropuerto Bangkok Suvarnabhumi (BKK)
- Aeropuerto Hải Phòng Catbi (HPH)
- Aeropuerto Seúl Incheon (ICN)
- Aeropuerto Qui Nhon (UIH)
- Aeropuerto Buôn Ma Thuột Phung-Duc (BMV)
- Aeropuerto Tokio Narita (NRT)
- Aeropuerto Ciudad de Siem Riep Aeropuerto Internacional de Angkor (REP)
Información de contacto de Vietnam Airlines
- VN Código IATA
- +84 24 38320320 Llamar
- vietnamairlines.com Visitar
Descripción de Vietnam Airlines
De origen vietnamita, Vietnam Airlines es una compañía de transporte aéreo que opera alrededor de noventa rutas a una veintena de destinos nacionales y alrededor de treinta internacionales. Posee una flota de más de ochenta aviones, la mayoría de ellos de la familia Airbus, como es el caso de los modelos A321, A330 o A350. Está integrada en la alianza aérea SkyTeam, compuesta, a su vez, por alrededor de una veintena de aerolíneas, entre las que se encuentran KLM, Air France, Alitalia o Air Europa, por citar algunos ejemplos.
La franquicia de equipaje de mano en Vietnam Airlines varía en función del tipo de tarifa. En Economy Class, se permite una pieza de equipaje de mano y un accesorio personal cuyo peso máximo conjunto sea de 12 kg. En Premium Economy Class y Business Class, es posible llevar en cabina dos maletas de mano y un accesorio personal de hasta 18 kg. En las tres tarifas, la limitación en cuanto a tamaño es la misma: 56 × 36 × 23 cm para cada pieza de equipaje de mano y 40 × 30 × 15 cm para el artículo personal.
En relación con el equipaje facturado, los pasajeros que viajen en Economy Class, o bien en Premium Economy Class pueden depositar en la bodega una maleta de hasta 23 kg. En Business Class, la franquicia de equipaje aumenta hasta los 32 kg.
La aerolínea dispone del servicio Empty Seat Option, indicado para aquellos viajeros que deseen viajar solos en su fila. Así, en cualquier momento, tras adquirir su billete, pueden añadir este servicio para volar mucho más cómodos.
Política de cancelación de Vietnam Airlines
Según avanza la situación con el coronavirus (COVID-19), Vietnam Airlines actualizará sus políticas en concordancia. Contacta con Vietnam Airlines directamente para obtener la información más actual sobre tasas por cancelación. Puedes encontrar la información más actual sobre las políticas de Vietnam Airlines aquí: Vietnam Airlines Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.