Opiniones de viajeros
Valoración general
7,1
Bueno
Basado en 149 opiniones
General
7,2
Embarque
7,1
Comodidad
7,3
Personal
7,9
Actividades
6,1
Comida
6,7
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Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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6,0
Desventajas: Both planes were delayed with no explanation, but not by more than an hour. The sandwich was meh but the cookie desert was very nice
Opinión de
-
7,3
Ventajas: Staff were good but not excellent.
Desventajas: No in-flight entertainment
Opinión de
-
5,6
Ventajas: People were nice
Desventajas: Scruffy magazine's
Opinión de
-
8,0
Good airline
Ventajas: Plane
Desventajas: Was a little delayed
Opinión de
-
4,0
My last flight with TAP
Ventajas: The flights were fine (crew, comfort, etc).
Desventajas: But they were terrible at dealing with a 2 hour delay at the departure from Lyon. First, I never received any information about this delay before getting to the check-in employee. Then they rescheduled my connecting flight from Lisbon to Miami into a Lisbon-Newark + Newark-Miami where the time between the arrival and the Following departure at Newark was way too short so I missed my last flight. In Newark, nobody from TAP was available for at least an hour and even though they rescheduled me on another flight the following day, they refused to do anything about my meals and hotel. All the employees I had to deal with were very professional and kind but the overall TAP policy in this case was horrible: no communication, poor solutions and denial of responsibilities. Probably my last TAP flight.
Opinión de
-
2,0
I urge you to consider another airline.
Desventajas: The staff is exceptionally rude and unhelpful, to the point of sadism. I later learned that TAP stands for "Take Another Plane." That's what you should do.
Opinión de
-
4,0
LIS to BCN flight on TAP Airline
Ventajas: The flight was conducted safely and professionally.
Desventajas: We were misdirected to passport control by the gate attendants, when no passport checks were required. At passport control we were re-directed back to the gate without having our passports checked. The misdirection took over 30 minutes and could have made us miss our flight, except that it was delayed.
Opinión de
-
4,6
Desventajas: Hour delay boarding.
Opinión de
-
2,0
TAP - Worst airlines awards
Desventajas: The airline hostess were extremely rude. There were only 2 bathrooms on the plane, and when about 30 people were in the line for the bathroom, the hostess told us we could only use the one bathroom in the back and not the front, because that was for the 3 people in first class. This created a huge line and also safety hazard if the plane experienced turbulence. There were elderly people as well who they gave no consideration to. In the massive line to use the one restroom on the plane, one woman accidentally opened an overhead been as she grabbing something during turbulence. The flight attendant shouted at her asking what she was looking for, the woman responded the bathroom, and the hostess condisendingly told her that bathrooms are not located in the overhead been. Extremely rude. No entertainment and late departure. Horrible staff and horrible experience. I will NOT be using that service again.
Opinión de
-
10,0
I wish the us had an airline like a TAP!
Ventajas: Free food! And free wine! On a 1.55 hour flight that cost €34 and it only cost €25 to upgrade to the emergency exit row. Plus, the flight attendants were so kind and helpful.
Desventajas: Not one thing!
Opinión de
-
8,0
Desventajas: Food
Opinión de
-
8,0
SUPER late flight caused missed connections
Ventajas: The staff were great and proactive when they realized we had missed our connection, and met us at the gate with new boarding passes, and hotel, meal and taxi vouchers.
Desventajas: The TAP flight was late arriving to, and then leaving Madrid, causing us to miss our connection to JFK from Lisbon. There were no seats on a new flight until the following evening.
Opinión de
-
7,3
Ventajas: Staff were good but not excellent.
Desventajas: No in-flight entertainment
Opinión de
-
8,0
Good airline
Ventajas: Plane
Desventajas: Was a little delayed
Opinión de
-
8,0
Desventajas: Food
Opinión de
-
8,0
SUPER late flight caused missed connections
Ventajas: The staff were great and proactive when they realized we had missed our connection, and met us at the gate with new boarding passes, and hotel, meal and taxi vouchers.
Desventajas: The TAP flight was late arriving to, and then leaving Madrid, causing us to miss our connection to JFK from Lisbon. There were no seats on a new flight until the following evening.
Opinión de
-
6,0
Desventajas: Both planes were delayed with no explanation, but not by more than an hour. The sandwich was meh but the cookie desert was very nice
Opinión de
-
5,6
Ventajas: People were nice
Desventajas: Scruffy magazine's
Opinión de
-
4,0
My last flight with TAP
Ventajas: The flights were fine (crew, comfort, etc).
Desventajas: But they were terrible at dealing with a 2 hour delay at the departure from Lyon. First, I never received any information about this delay before getting to the check-in employee. Then they rescheduled my connecting flight from Lisbon to Miami into a Lisbon-Newark + Newark-Miami where the time between the arrival and the Following departure at Newark was way too short so I missed my last flight. In Newark, nobody from TAP was available for at least an hour and even though they rescheduled me on another flight the following day, they refused to do anything about my meals and hotel. All the employees I had to deal with were very professional and kind but the overall TAP policy in this case was horrible: no communication, poor solutions and denial of responsibilities. Probably my last TAP flight.
Opinión de
-
2,0
I urge you to consider another airline.
Desventajas: The staff is exceptionally rude and unhelpful, to the point of sadism. I later learned that TAP stands for "Take Another Plane." That's what you should do.
Opinión de
-
4,0
LIS to BCN flight on TAP Airline
Ventajas: The flight was conducted safely and professionally.
Desventajas: We were misdirected to passport control by the gate attendants, when no passport checks were required. At passport control we were re-directed back to the gate without having our passports checked. The misdirection took over 30 minutes and could have made us miss our flight, except that it was delayed.
Opinión de
-
4,6
Desventajas: Hour delay boarding.
Opinión de
-
2,0
TAP - Worst airlines awards
Desventajas: The airline hostess were extremely rude. There were only 2 bathrooms on the plane, and when about 30 people were in the line for the bathroom, the hostess told us we could only use the one bathroom in the back and not the front, because that was for the 3 people in first class. This created a huge line and also safety hazard if the plane experienced turbulence. There were elderly people as well who they gave no consideration to. In the massive line to use the one restroom on the plane, one woman accidentally opened an overhead been as she grabbing something during turbulence. The flight attendant shouted at her asking what she was looking for, the woman responded the bathroom, and the hostess condisendingly told her that bathrooms are not located in the overhead been. Extremely rude. No entertainment and late departure. Horrible staff and horrible experience. I will NOT be using that service again.
Opinión de
Estado de vuelo
Mapa de rutas de Portugalia
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.