Opiniones de viajeros
Valoración general
6,8
Bueno
Basado en 273 opiniones
General
6,9
Embarque
6,7
Comodidad
7,1
Personal
7,7
Actividades
5,8
Comida
6,6
Ir al contenido
Valoraciones de viajeros sobre Portugalia
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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6,0
Desventajas: flight delay & no information just a ride round the runways not even a drink
Opinión de
-
10,0
Ventajas: I like the idea that you go on the tarmac to take off and land with a bus pick up much faster process. the personal was great, and a fabulous tuna sandwich to put you in the mood for what you expect from Portugal.
Opinión de
-
8,0
Desventajas: Older plane. Seats were snug.
Opinión de
-
8,0
Baggage not included on international flights...
Ventajas: Flights were good, staff were friendly, they gave us a cute gift bag for our newborn that actually has cool stuff in it we will use.
Desventajas: We were charged almost $200 at checkin for our baggage (one bag per passenger, each under 10 kg). I had assumed bags would be included because this was an international flight. If I had factored in $200 for bags in our prices, I might have selected a different airline.
Opinión de
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6,0
Desventajas: Flight delayed by 1h 15min, When we landed at 1am at Lisbon airport, the airport was deserted, still they didn't go to a gate but rather had to bus us in. Then they bused us to a door that was the furthest away from the exit, so, we had to walk across the whole empty airport at 1:20am. Miserable.
Opinión de
-
2,0
Total Ripoff
Desventajas: Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers.
Opinión de
-
9,3
Ventajas: Great flight, friendly and helpful crew.
Desventajas: Didn’t connect to entertainment.
Opinión de
-
4,6
Desventajas: They cancelled my flight and booked me a flight almost 2 hours earlier without any notification (luckily I got to the airport early to begin with). I had to rush through security, only for the flight to then be delayed an hour
Opinión de
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5,0
Luggage charge not mentioned on Kayak,s webpage or Portugalia,s.
Ventajas: The flight
Desventajas: Many people got the same treatment. We had to pay twice the amount because we were at the airport and did not purchase the fee on line. Agent said Portugalia changed their bag policy months ago but not their website. We would not have chosen Portugalia if we had known about their current luggage policy. We were deceived.
Opinión de
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7,0
Lisbon to Toulouse
Ventajas: Older plane - had more knee room. Nice crew.
Desventajas: Food was like cardboard.
Opinión de
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8,0
Ventajas: 30 minute flight, but still got snack and coffee. Friendly crew, Announcements in Portugese and English.
Desventajas: Weaving down the runway on take off.
Opinión de
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2,0
car rental via kayak SUCKED
Ventajas: I do know Lisbon and all good
Desventajas: I have booked a car together with the flight over your site. On arrival I got told my car is gone and I have to not only pay for the lost car but also, for the other car wich was instead of about 26 euros 4 days ANOTHER 150 EUROS . There was no option to change the pick up time when booking the rental car over your site. so I booked the car for mid day as bern written and arrived 21:00 and the car was gone. I do want to have this case to be reviewed by you and I do expect a response with solution ! Regards Sicco Schmidt
Opinión de
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10,0
Ventajas: I like the idea that you go on the tarmac to take off and land with a bus pick up much faster process. the personal was great, and a fabulous tuna sandwich to put you in the mood for what you expect from Portugal.
Opinión de
-
9,3
Ventajas: Great flight, friendly and helpful crew.
Desventajas: Didn’t connect to entertainment.
Opinión de
-
8,0
Desventajas: Older plane. Seats were snug.
Opinión de
-
8,0
Baggage not included on international flights...
Ventajas: Flights were good, staff were friendly, they gave us a cute gift bag for our newborn that actually has cool stuff in it we will use.
Desventajas: We were charged almost $200 at checkin for our baggage (one bag per passenger, each under 10 kg). I had assumed bags would be included because this was an international flight. If I had factored in $200 for bags in our prices, I might have selected a different airline.
Opinión de
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7,0
Lisbon to Toulouse
Ventajas: Older plane - had more knee room. Nice crew.
Desventajas: Food was like cardboard.
Opinión de
-
8,0
Ventajas: 30 minute flight, but still got snack and coffee. Friendly crew, Announcements in Portugese and English.
Desventajas: Weaving down the runway on take off.
Opinión de
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6,0
Desventajas: flight delay & no information just a ride round the runways not even a drink
Opinión de
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6,0
Desventajas: Flight delayed by 1h 15min, When we landed at 1am at Lisbon airport, the airport was deserted, still they didn't go to a gate but rather had to bus us in. Then they bused us to a door that was the furthest away from the exit, so, we had to walk across the whole empty airport at 1:20am. Miserable.
Opinión de
-
2,0
Total Ripoff
Desventajas: Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers.
Opinión de
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4,6
Desventajas: They cancelled my flight and booked me a flight almost 2 hours earlier without any notification (luckily I got to the airport early to begin with). I had to rush through security, only for the flight to then be delayed an hour
Opinión de
-
5,0
Luggage charge not mentioned on Kayak,s webpage or Portugalia,s.
Ventajas: The flight
Desventajas: Many people got the same treatment. We had to pay twice the amount because we were at the airport and did not purchase the fee on line. Agent said Portugalia changed their bag policy months ago but not their website. We would not have chosen Portugalia if we had known about their current luggage policy. We were deceived.
Opinión de
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2,0
car rental via kayak SUCKED
Ventajas: I do know Lisbon and all good
Desventajas: I have booked a car together with the flight over your site. On arrival I got told my car is gone and I have to not only pay for the lost car but also, for the other car wich was instead of about 26 euros 4 days ANOTHER 150 EUROS . There was no option to change the pick up time when booking the rental car over your site. so I booked the car for mid day as bern written and arrived 21:00 and the car was gone. I do want to have this case to be reviewed by you and I do expect a response with solution ! Regards Sicco Schmidt
Opinión de
Estado de vuelo
Mapa de rutas de Portugalia
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
