Hoteles en Inner West Side, San Antonio

Ventajas: La habitación era cómoda.

Desventajas: Al estar tan cerca de la base Airforce, se podía oír la *música* tocando toda la noche. También cuando pedimos toallas en recepción, el trabajador dijo que no tenían nada de limpio debido a tener una casa llena. Nuestra habitación no tenía toallas de baño.

Ventajas: not a 3 star. the host was weird

Desventajas: not really

Ventajas: Clean new

Desventajas: Could be better breakfast. Beacon not good.

Ventajas: The people. Comfortable bed and pillows.

Desventajas: Bathroom door didn’t close, shower head loose, dirty carpet, there was trash behind the bed.

Ventajas: close to jbsa lackland. one of the better hotels for the area. great breakfast.

Desventajas: none

Ventajas: Bad smell Untidy Un clea

Ventajas: El desayuno, las habitaciones todo en general

Desventajas: Que no limpiaron el cuarto el segundo día de estancia.

Ventajas: The breakfast was really great. I loved how close it was to the Air Force base and I loved that it was Air Force friendly.

Desventajas: There is not an elevator so 2nd floor rooms are inconvenient with luggage. There were lightbulbs burnt out everywhere. The back door coming into the hotel never locked. The hotel was not very clean. Located in a run down area.

Ventajas: Very nice hotel

Desventajas: Location was not good and neither was the view

Ventajas: The room was very clean and the gentlemen at the front was very informative and friendly. I would definitely recommend this hotel !

Ventajas: Not much, except the clerk did put us on the first floor.

Desventajas: Room was grungy, as well as hotel. It looked and felt unkept and unclean. Back parking lot was sketchy and felt a little unsafe. Door lock would not open unless you put the card in several times and wiggled it. I was concerned if it was locked.

Ventajas: I liked best the comfort of the facility in general and the room. I also liked the fact that the pool is being renovated before the weather warms. The breakfast was excellent!

Desventajas: I didn't like the fact that the remote control in the room had an up channel button that didn't work. I told the front desk clerk who gave me another that had both channel buttons that didn't work. The iron in the room leaked water.

Ventajas: El trato del personal y el desayuno muy bueno y variado. También me gustó el lobby con varias áreas para estar y compartir.

Desventajas: Pensaba que era como el de Orlando-Florida, que tienen una sala de estar separada a la habitación. Y no me gusta mucho que el lavamanos esté fuera del área del baño. Baño muy pequeño.

Ventajas: People were great!

Desventajas: Roaches on the room.

Desventajas: El desayuno

Ventajas: Nada. No volvería .

Desventajas: El servicio cuartos muy pequeños para el previo.

Ventajas: It was quiet and the parking was awesome.

Desventajas: Rented a room with one king size bed. Staff said it was unavailable so they booked me in a room that had 2 beds no extra cost. Thought that was fine. But once we got to the room my girlfriend had went to use the restroom and noticed a huge leak on the roof leaking onto the toilet. I demanded another room without a leak. As I was getting the room the front desk clerk said she will put me on the second floor where it had the king size bed I booked originally. I was real confused as to why she didn’t do that in the first place since that was the one I had originally booked. She told me that it would just be easier for all the guest to be on the first floor. Not the best experience I had.

Ventajas: The people working were great very helpful and polite very clean facility.

Ventajas: We liked everithing is good.

Desventajas: The only thing we dont liked is the coffee..

Ventajas: Muy limpio

Desventajas: El desayuno y la piscina bajo techo

Ventajas: Of the three Guest Services Reps I met, one was good, one was just okay and one was amazing. My favorite was the young lady who checked me. She was awesomely, awesome. I never asked a question that she didn't have an answer to. She was very warm and accommodating to my travel companions and me and she was very familiar with the surrounding area. The lemon water in the lobby was a hit and so was the indoor pool. The on-site laundry facilities were very convenient. The parking lot was very well lit and it made me feel very safe with absolutely no reservations regarding the safety of my personal property. The complimentary breakfast was what you could and should expect for continental breakfast but the people working the dining area were great. They offered their assistance and were very accommodating when a request was made. Oh, and the coffee was good (which for me is saying a lot)...lol. One word describes the housekeeping staff - AWESOME !!! Thumbs up for the way they do their part to make sure this property is maintained. Location was a definitely plus, the hotel is convenient to the interstate, dining, shopping and gas. I would surely stay here again. The facility itself was a little dated but that one item was definitely outweighed by the comfort, staff and convenient location.

Desventajas: If I had one complaint it would be the handling of an incident that occurred during my stay. I was slightly annoyed with the way the Guest Services Representative dealt with the situation. The person at the front desk shut the fire alarm down almost immediately after it went off. I along with a couple of other guests who had started evacuating went downstairs and expressed concern. The young lady at the front desk, a black female with short to medium length black hair in her mid to late 30's, approximately 5'5" with a medium build was not very forthcoming. She stated to one of the gentlemen that "Yes, sir. It sounded all over the hotel. It was a false alarm." The was obviously not true because the odor of smoke was in the hallway on the third and second floors as well as in the elevator. When the fire truck arrived she informed the firemen that the alarm panel was showing "something" in RM-329. Which, for me, implied two things: (1) she failed to personally investigate the alarm, so, (2) the other person at the front desk with her was not a hotel employee. She offered no conciliation to quail the concerns of any of the guests in the lobby and her tone indicated some annoyance with the fact that we even had the question. When the firemen returned from doing their investigation, they let us know that there was no threat to our safety and that it was okay for us to return to our rooms. End note: If she was not going to investigate the alarm, the hotel should have been evacuated until an all clear was given by the first responders because the loss of life potential was too significant had there been a real emergency. It would have been inconvenient for the guests but I would have appreciated an error on the side of caution. Outside of this I had no real complaints.

Ventajas: the location

Desventajas: it was all good

Ventajas: The waffles were great because they came in mini and the TX state shape.

Desventajas: The eggs tasted like water, the OJ was out and there wasn’t any meat when I went down. Also, you couldn’t take breakfast out of the cafe area. There was a lady standing guard.

Ventajas: Location, and staff very helpful and friendly.

Desventajas: There were bedbugs in our room, we were moved to a different room only to find more. Will never stay here again.

Ventajas: Good lication.

Desventajas: Very minimal bfast. Ran out of fruit and at end of stay out iofalot of bfast items. Also forgot our wake up call on grad day. Not too impressed.

Ventajas: La única queja era el desayuno. Mal configuración y parecían agotarse de todo.

Desventajas: Desayuno

Ventajas: El personal es amable y el desayuno es estupendo.

Ventajas: La primera habitación que nos dieron tenía pelo en el asiento del inodoro y el interior estaba sucio. No lo habían limpiado, entonces nos dieron otra habitación. En esta habitación las cortinas estaban colgando y parecían listas para caer. Al armario le faltaba una puerta y el cabezal de la ducha no funcionaba correctamente.

Ventajas: Tamaño cama

Desventajas: Mi crédito era difícil seguir pirateando.

Ventajas: Ropa de cama cómoda, microondas y nevera en la habitación, un desayuno caliente, fácil acceso a la autopista, tranquilo, familiar, precios impresionantes!

Desventajas: Gimnasio muy limitado, oscuro y no acogedor.

Desventajas: LAS FECHAS INCORRECTAS FUERON RESERVADAS Y NO NOTÉ HASTA QUE LA TARJETA FUE CARGADA, Y NO HABÍA NADIE DISPUESTO A DEVOLVER MI TARJETA, ESTA SERÁ LA ÚLTIMA VEZ QUE USÉ KAYAK PARA HACER LA RESERVA. NO ME ALOJABA EN EL HOTEL, ASÍ QUE NO PUEDO RESPONDER A LAS PREGUNTAS ANTERIORES, ¡Y AÚN ASÍ TUVE QUE PAGAR POR ELLO! INACEPTABLE

Ventajas: Muy tranquilo, limpio y personal amable

Ventajas: Precio desayuno.

Ventajas: El personal de recepción era muy amable y servicial. Todo estaba limpio y era cómodo.

Desventajas: El aire acondicionado necesita un poco de mantenimiento. Tardamos un rato en refrescar la habitación.

Ventajas: El personal estupendo, muy amable y servicial.

Ventajas: A 10 minutos de Fiesta Texas

Desventajas: No me gusto que tuve que pagar de más por terceros

Ventajas: Muy limpio y la ubicación centralizada

Ventajas: ummmmm....didnt

Desventajas: rooms are small. looks like the put minimal upgrades to walls in bathrooms. it just felt dirty

Ventajas: Staff was kind and helpful.

Desventajas: Dirty sheets on bed and bathroom not clean.

Ventajas: Everything. The staff was exceptionally professional. It was like made to order.

Desventajas: I liked everything. Location. Security. Staff. I couldn't have asked for a better stay.

Ventajas: Everything the location, the staff, the facility. We didn't have any problems there.

Desventajas: Nothing

Ventajas: Nice towels

Desventajas: The new policy about only accepting cash and no credit cards along with the $150 room deposit is absurd. It took an hr to check me in which was frustrating. The overall place was below average. I'll never stay at a Best Western again.

Desventajas: We were falsely accused of water damage and charged $450

Ventajas: Hotel employee in "Front Desk" very friendly and accommodating..and helpful. Very sweet & Kind.

Desventajas: No.!! R.H.R.

Ventajas: Everything was great

Ventajas: La cama muy cómoda y la ubicación

Desventajas: El trato del personal era muy malo

Ventajas: I liked the fact that I felt alone on the third floor of the hotel. Although the room I booked I feel wasn't the same price for whatever reason, I didn't ask, I was very happy with the quietness of the lobby and privacy of the hotel staff.

Desventajas: I did not like that the price changed from what I booked to $15 more when I paid at the hotel. Normally, it's not a big deal but during these times, it's not cool to be surprised with added expenses at the last minute like that.

Ventajas: Nothing

Desventajas: Everything

Ventajas: Very polite, attentive staff. Clean rooms. Looks like recent upgrades.

Ventajas: La ubicación era muy buena

Desventajas: Desayuno proclamada es una mierda. Las instalaciones están poniendo viejo. La pintura y el aseo no muy limpio

Ventajas: La ubicación era buena para una estancia rápida, la habitación estaba limpia y el personal era amable, sin duda me volvería a alojar allí.

Ventajas: Great place

Desventajas: Every thing

Ventajas: La ubicacion, las camas.

Desventajas: El baño estaba sin limpiar, no habia papel higiencio ni toallas para bañarce, en la cafetera no habia el cafe de siempre ni vasos para el mismo, el dejar mi observacion en recepcion me comentaron que no podian darnos insumos porque el encargado no estaba a esa hora, me molesto que el personal de recepcion, no hiciera nada por arreglar la situacion de la habitacion sino hasta que le pedi nos cambiara a otra. Ademas dos lamparas no prendian y el baño estaba un tanto en mal funcionamiento, no bajaba bien.

Ventajas: Es el peor hotel del mundo, nada sirve

Desventajas: La peor experiencia de mi vida en un hotel, sucio, con olor a marihuana, y te piden un depósito en cash por la estadía que luego no te lo devuelven, el personal de recepción descortés y grosero, lo peor de lo peor deberían cerrar ese hotel no es apto para recibir personas

Ventajas: The housekeeping was very nice and helpful.

Desventajas: The lady at the front desk was very rude and offensive toward me. I tried to explain my issue and she stated "Either come pay or get out." I was ready to go she said,by the time I'm up those stairs u better be out my room. I said ', yes ma'am"

Ventajas: Clean

Desventajas: No it’s exactly what I expected

Desventajas: They stole $20 from me from front desk.

Ventajas: Nothing really

Desventajas: Manager was very rude. Since I got there I had told them remote to tv was not working. Staff told me I had to call in the morning. I called that morning to tell them remote was not working. Staff stated they would send someone. No one never came.

Ventajas: EVERYTHING

Desventajas: Front office is always clean and smells great.

Ventajas: I Love it here guys thanks for all the great service and making me feel comfortable here ..... Niasia Trimble....Rm!129

Ventajas: Leaving!

Desventajas: Smelled like cigarettes, we asked for a nonsmoking and were told they were all nonsmoking. They moved us and the next room smelled too. The resident crackhead fought out in front of our room until about 4am. Worst experience ever.

Ventajas: Clean and everybody happy here. Parking lot is clean . I would come back when I can

Desventajas: There no breakfast like the everybody has to have A bandana on . Miss see there faces and smile . I wish this never happened to the hole World

Ventajas: Didn’t try breakfast, seemed clean comfortable beds

Desventajas: Lost 20$ deposit that wasn’t informed until time of checking in, not enough towels or shampoo/no conditioner, no remote in room, ac wouldn’t work unless set to max, homeless people constantly bothering you as they walk thru premises.