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Servicio de personal extremadamente amable gran gran ubicación.
Las habitaciones estaban limpias. Fácil acceso a Riverwalk. Todo el personal es servicial y amable Nada
Gran ubicación. Hermoso hotel
I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend. Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Great breakfast, lovely bathroom, comfortable beds. Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
Enjoyed the kickback and proximity to riverwalk. they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Excellent hotel near the heart of the riverwalk.
Location Elevator use was impossible, walked down stairs from 15th floor with luggage.
Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
The staff was very friendly, helpful, and professional. Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
Hotel had lots of activities planned for families and kids, including egg hunt and wake up call by the Easter bunny. Super friendly staff and very clean. Excellent access to the mall and food court area for those that like different tastes on a budget, but also quick access to very nice restaurants as well. Some of the activities were at the other Marriott across the street
Near Convention Center. Bathroom was not clean.
Location, easy to find, by riverwalk. Oh, the people working there, OUTSTANDING IN EVERY ASPECT! Nothing, would stay there if the prices were better!
Housekeeping was fast. Location on the river walk was very convenient. The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.
The hotel was great and the staff was nice as well by accommodating you with the services and room. We had a great view and we could just walk downstairs to the river walk. The river walk was close but the places we wanted to go to were further than expected. Overall the San Antonio Marriott Rivercenter was great especially since it has a mall right down stairs. I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.
How close it was to the river walk. The smell on our floor and room size.
La ubicación y el diseño. Ambas espectaculares. Las vistas al River-walk. Apareció una gran cucaracha en nuestra habitación, aunque la limpieza era bastante buena. Entendimos que entro del exterior por la puerta de la terraza ya que en las calles del entorno se veian algunas mas.
La ubicación lo es todo. El Omni La Mansión está en una ubicación perfecta cerca del río sin las multitudes de los hoteles de convenciones. El servicio era de primera clase y la comida era fabulosa.
La ubicacion ya que esta a unos pasos del RiverWalk. El personal no es nada amable.
Pienso que por el precio podría dar un servicio más amable: estaciones de café, traslados del Hotel al North Star Mall en Shuttle o algunos otros atractivos
Me dieron un ascenso a otra habitación y era increíble
Es aceptable pero no excelente pues en la habitación no servia el aire acondicionado y había cucarachas.
La ubicación era fantástica. El personal era amable. Precio moderado teniendo en cuenta su ubicación (en pleno centro de la ciudad). La ducha no desaguaba.
Ubicación, precio, personal
El personal ha sido siempre muy atento y servicial. La ubicación excelente El desayuno que es ofrecido como "compliment" debería ser mejorado o en su defecto cobrado pero con una atención personal mas eficiente y con mayor calidad
El Ernie's Bar en el hotel, excelente hora feliz, bar muy relajado. Buen desayuno en el hotel cada mañana, el personal muy amable, habitaciones bonitas y limpias.
Tenía varios conjuntos de habitaciones, ya envié una revisión descriptiva. Sería lo mismo para este conjunto de habitaciones.
Había reservado las habitaciones de los hijos adultos, esposas, sus hijos adultos que vinieron a una celebración familiar. A todos les gustó el Menger. Encontramos al personal servicial. Una de ellas, la habitación de al lado de ellos, era una ruidosa. El hotel cambió los miembros de la familia a otra habitación donde tuvieron las noches tranquilas que necesitaban. Quedé impresionado por la facilidad con la que ese cambio se realizó. El personal de aparcamiento era servicial atendiendo a mi coche cuando vine a conocer y recogida de la familia que se alojó allí. No hubo quejas de nadie
Nos gustó la ubicación, mucho!! Justo al lado de el Álamo, y el hotel está muy bien conservado!! Se puede ver la edad del hotel en las habitaciones. El baño era muy pequeño pero útil. El servicio es caro!!
Nos gustó la ubicación del hotel, era muy conveniente en ese sentido, estaba a una corta distancia a pie de muchas de las atracciones y restaurantes. El personal también era muy agradable. Casi todo fue perfecto, pero habría sido agradable tener una mini nevera en la habitación para guardar nuestra propia comida y bebidas. También una de las camas chirriaba, lo que hizo un poco incómodo dormir.
El hotel está muy bien ubicado. Su diseño es ecléctico. Su personal muy amable. El lobby es algo oscuro, da una sensación tenebrosa.
Room, location, close to activities All good
Yes The view
Excellent hotel with a nice view of the Riverwalk. The room and restaurant were first class and the staff was very helpful. Well worth the money The only problem we saw was around the pool where there was debris and refuse but there were also a lot of inebriated people there when we got there which might account for stuff on the ground and in the pool.
Beautiful room friendly staff
Great Stay! Room was clean, spacious, and beds were comfortable.
Ubicado en Riverwalk La limpieza de la habitación es decepcionante.
Habitaciones limpias y actualizadas. Los baños podrían tener que ser renovado. O, al menos, limpia las baldosas
la ubicacion es muy buena y el personal muy amable en todas las areas
los cuartos son un poco obscuros, si hicieran una remodelacion de alfombras cortinas y pintura de paredes seria excelente
Muy confortable, conserva la escencia de un gran hotel de los años 60`s sin perder la actualidad de los hoteles nuevos Tarda un poco en salir el agua caliente por los grifos
The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good. This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.
Perfect for a night in downtown SA.
Everything is good If you are going to advertise free breakfast then do it
Walking distance to downtown (riverwalk/Alamo) but its a sketchy area if you are alone. Many homeless and cat callers around. Rooms were modern and looked just like the pictures. Staff was friendly and helpful Sheets were dirty, asked for new ones and we're still dirty. Add on extra charges after initial booking fee, must pay for parking, ADA accessible restroom was constantly wet. Showers must run for ten minutes before water heats up, refrigerator didn't work, roach came out of restroom drain.
Great location for the money. Very dirty floors. Sheets had to be changed they were filthy. Not a good experience. Front staff w were nice but housekeeping was a joke...
Nothing to like here. The internet service in my 5th floor room was poor. Then the crickets moved in. I killed three of them and counted 5 more down the hall from me. While I was at the font desk talking about the lack of Wifi, two very angry women guests came down to check out because of all the bugs. The interior is worn and does not present as clean. There was a puddle of water in the middle of the floor. They offered me a room on the second floor where the Wifi was better but even to my male nose, this room smelled stale. I decided I'd seen enough and many thanks to Kayak for getting me out of this mess and into the Best Western Sunrise Suites (1 block away). Same price range and a high quality hotel. BEWARE THE RED ROACH INN!
The coffee was good & it Was convenient to Riverwalk and Alamo. Walking Distance The door was hard to open and close because of the deadbolt. Kept getting stuck. Paper thin walls, you have to pay for parking and the safe in your room also Some of the staff was rude.
Walking distance to alamadome for events. sorry breakfast. slow maintenance. we had a slow drain in the tub and reported it everyday and it still was not fixed when we left.
Overall nice clean hotel for the price That we had to pay $15 daily for parking
Everything was good, and it was a surprise. I went in thinking it was a real dive, based on the reviews I read after booking my room. I was there for 3 nights and I cant complain about a single thing, rooms were clean, beds were comfortable, staff were really friendly, and it looks to be quite a new motel, or has been recently renovated. I would not hesitate to recommend it to anyone! Cant say anything bad, it is a 2 star hotel that is more like a 3 star. The rates were not cheap, but seeing as there was a convention in town, it was a whole lot cheaper than nearby hotels. If I had to take a guess, some bad reviewers either got some real bad staff attitude or they expected 4 star service.
Location The bed linen was cover in stains, the walls had stains and what looked like mildew. The shower was disgusting plus the water came out with such force it hurt. The floors were filthy so don't walk around barefoot. Hotel said they underwent an upgrade, but definitely doesn't look like it. Free breakfast is a joke. Will NEVER stay at this hotel again.
Was convenient to Riverwalk and Alamo. Walking Distance. The door was hard to open and close because of the deadbolt. Kept getting stuck. The sink faucet was about to fall off and the hot water barely came out. The sink was free standing and not any room to put anything around it. The shower head was so strong you could hardly stand under it. We were only able to get very few channels on the tv. On the vending machines you could only use a credit or debit card. I thought was inconvenient. We did report this all to the front desk as we left and they said these issues would be fixed. I hope so because it could be a very nice, convenient place to stay.
Staff was rude. Door was missing the bottom liner so you could hear everyone that walked by.
la atencion que tuve fue excelente y todo el personal sin ecepcion fue cortes y atento felicidades por ese hotel elcual esta inmaculado y te invita a regresar graciAS
La situación en la ciudad y las facilidades y el trato por parte del personal del mismo Algún insecto en la habitación
es muy comodo y su hubicacion es excelente que no hay promociones o tarifas especiales
Todo muy bien en general, es recomendable sobretodo la ubicacion y si llevas niños es muy tranquilo. Me gusto y lo recomendaria. No creo que sea bueno que el que se hospeda en el hotel tenga que pagar por estacionamiento y no ofrecen desayunos.
La habitacion y su equipamiento. Excelente! Veniamos de Las Vegas y no tiene nada que envidiar a los hoteles de alli, por ejemplo, el Luxor Todo excelente, salvo las croissants (cambiaria al proveedor...) Lo demas todo muy bueno!.
La atención de las personas en la recepción muy amable y dispuestas a ayudarme en mis dudas sobre donde ir a conocer y mools que visitar En el internet no se explica a cuanto asienden los impuestos y estos resultan muy caros y causa una sorpresa al pagar la cuenta
Instalaciones vejas y baños poco conservados.
Lo cercano de los centros turisticos Que no tenga areas verdes, lo sucio del estacionamiento y que a pesar de ello lo cobren
Que es apropiado para descansar. o ir de compras, solo para pasar la noche. Las habitaciones tienen humedad, la que dispuse tenia mucha. y no tiene ventilacion. pero esta comoda, el baño muy bien, la recamara amplica y confortable, solo falto ventilacion. la pagina de internet del hotel, la describe maravillosa, pero no tiene esa calidad. el bar bien, pero no tiene mucho que ofrecer sobretodo despues de las 10 de la noche, solo bebidas., pero no comida. si acaso pizza.
La piscina, la ubicación es genial El desayuno no está incluido en el precio
se requiere de dar servicio de restaurant.
The staff was great. The rooms were clean. Even when house keeping forgot to clean our room twice, they sent someone over immediately to clean it up. The breakfast attendants were super friendly, especially Rudy. The breakfast could use better variety of fruit and swich the sausage with ham once in a while. The pool was so cold, I thought icebergs were forming.
Location Bathroom was filthy, the food in the restaurant was terrible
- At $230 a night it was a below average hotel.
I loved everything but most of all the valet Chris who took such good care of two old women...his mother would be so proud of him. Please if you can tell him Mrs. Whitehead and Mrs. Nall so appreciate all he did for us.
Valet, Joe, was very helpful and friendly.
The beds were very comfortable, and the view was great Air conditioner dripped a puddle onto the floor, and 25 bucks a day to park my own car... just to have trees drop berries all over it that stank so bad... then birds eat them and poop all over the car too. I got to drive away angry after a relaxing weekend.
the location 1. the 25usd/day for parking 2. the parking fee announced upon check out only 3. the not very pet-friendly 4. the state of the room