Opiniones de viajeros
Valoración general
7,9
Bueno
Basado en 1.345 opiniones
General
7,9
Embarque
7,8
Comodidad
7,9
Personal
8,3
Actividades
7,8
Comida
7,7
Ir al contenido
Valoraciones de viajeros sobre Hainan Airlines
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,3
Great value but subpar equipment and service
Ventajas: I appreciated the price, movie selection, and consider the food adequate
Desventajas: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.
Opinión de
-
10,0
海南航空， 不错！
Ventajas: 第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。
Opinión de
-
6,6
Decent, but not great
Ventajas: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.
Desventajas: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.
Opinión de
-
7,0
Overall OK experience
Ventajas: Direct flight with cheap price. Good entertainment program selection.
Desventajas: Small seat. Only serving two meals during a 14 hour flight.
Opinión de
-
8,0
Check in staff didn’t know the lounge was closed plus sent us to wrong
Ventajas: Great crew and good service
Desventajas: Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good
Opinión de
-
9,3
Ventajas: Service
Desventajas: Delay
Opinión de
-
5,6
Ventajas: The food was fine
Desventajas: Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.
Opinión de
-
4,6
Desventajas: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.
Opinión de
-
6,6
Sea to shanghai
Ventajas: Service was awesome
Desventajas: Inflight entertainment has a limited selection
Opinión de
-
9,6
What a pleasant surprise
Ventajas: Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.
Desventajas: The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.
Opinión de
-
10,0
transfer service
Ventajas: to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.
Opinión de
-
6,6
Ventajas: The direct flight to San Jose The entertainment
Desventajas: Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.
Opinión de
-
10,0
海南航空， 不错！
Ventajas: 第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。
Opinión de
-
9,3
Ventajas: Service
Desventajas: Delay
Opinión de
-
9,6
What a pleasant surprise
Ventajas: Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.
Desventajas: The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.
Opinión de
-
10,0
transfer service
Ventajas: to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.
Opinión de
-
6,6
Decent, but not great
Ventajas: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.
Desventajas: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.
Opinión de
-
7,0
Overall OK experience
Ventajas: Direct flight with cheap price. Good entertainment program selection.
Desventajas: Small seat. Only serving two meals during a 14 hour flight.
Opinión de
-
8,0
Check in staff didn’t know the lounge was closed plus sent us to wrong
Ventajas: Great crew and good service
Desventajas: Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good
Opinión de
-
6,6
Sea to shanghai
Ventajas: Service was awesome
Desventajas: Inflight entertainment has a limited selection
Opinión de
-
6,6
Ventajas: The direct flight to San Jose The entertainment
Desventajas: Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.
Opinión de
-
5,3
Great value but subpar equipment and service
Ventajas: I appreciated the price, movie selection, and consider the food adequate
Desventajas: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.
Opinión de
-
5,6
Ventajas: The food was fine
Desventajas: Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.
Opinión de
-
4,6
Desventajas: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.
Opinión de
Estado de vuelo
Mapa de rutas de Hainan Airlines
Rutas de vuelo populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
7422
Baotou
BAV
Shijiazhuang
SJW
7351
Cantón
CAN
Chengdu
CTU
7213
Cantón
CAN
Nanjing
NKG
7808
Cantón
CAN
Pekín
PEK
7865
Changsha
CSX
Nanjing
NKG
7527
Changsha
CSX
Jinan
TNA
7866
Changsha
CSX
Ürümqi
URC
7352
Chengdu
CTU
Cantón
CAN
7348
Chengdu
CTU
Pekín
PEK
7301
Haikou
HAK
Shijiazhuang
SJW
7659
Haikou
HAK
Wuhan
WUH
7785
Hefei
HFE
Harbin
HRB
7262
Hangzhou
HGH
Cantón
CAN
7421
Hangzhou
HGH
Shijiazhuang
SJW
7896
Hangzhou
HGH
Xi'an
XIY
7726
Harbin
HRB
Tianjin
TSN
7866
Nanjing
NKG
Changsha
CSX
7506
Nanjing
NKG
Xi'an
XIY
7807
Pekín
PEK
Cantón
CAN
7347
Pekín
PEK
Chengdu
CTU
7330
Shenyang
SHE
Taiyuan
TYN
7421
Shijiazhuang
SJW
Baotou
BAV
7422
Shijiazhuang
SJW
Hangzhou
HGH
7301
Shijiazhuang
SJW
Harbin
HRB
7785
Sanya
SYX
Hefei
HFE
7528
Jinan
TNA
Changsha
CSX
7821
Jinan
TNA
Shenyang
SHE
7726
Tianjin
TSN
Changsha
CSX
7330
Taiyuan
TYN
Changsha
CSX
7865
Ürümqi
URC
Changsha
CSX
7821
Ürümqi
URC
Jinan
TNA
7895
Ürümqi
URC
Xi'an
XIY
7659
Wuhan
WUH
Qingdao
TAO
7895
Xi'an
XIY
Hangzhou
HGH
7505
Xi'an
XIY
Nanjing
NKG
7896
Xi'an
XIY
Ürümqi
URC
7506
Xi'an
XIY
Xining
XNN
7505
Xining
XNN
Xi'an
XIY
7868
Cantón
CAN
Xi'an
XIY
7725
Changsha
CSX
Tianjin
TSN
7887
Hohhot
HET
Shanghai
PVG
7214
Nanjing
NKG
Cantón
CAN
7725
Tianjin
TSN
Harbin
HRB
7309
Taiyuan
TYN
Cantón
CAN
7887
Ürümqi
URC
Hohhot
HET
7868
Xi'an
XIY
Yinchuan
INC
7888
Hohhot
HET
Ürümqi
URC
7888
Shanghai
PVG
Hohhot
HET
7198
Shanghai
PVG
Taiyuan
TYN
7197
Taiyuan
TYN
Shanghai
PVG
7329
Changsha
CSX
Taiyuan
TYN
7302
Harbin
HRB
Shijiazhuang
SJW
7302
Shijiazhuang
SJW
Haikou
HAK
7329
Taiyuan
TYN
Shenyang
SHE
7822
Shenyang
SHE
Jinan
TNA
7822
Jinan
TNA
Ürümqi
URC
7732
Chengdu
CTU
Shenzhen
SZX
7874
Shenzhen
SZX
Xi'an
XIY
7873
Xi'an
XIY
Shenzhen
SZX
7379
Changsha
CSX
Xuzhou
XUZ
7337
Haikou
HAK
Changsha
CSX
7476
Chongqing
CKG
Shanghai
PVG
7357
Shenzhen
SZX
Chongqing
CKG
7731
Shenzhen
SZX
Chengdu
CTU
7010
Cantón
CAN
Haikou
HAK
7398
Hangzhou
HGH
Shenzhen
SZX
7397
Shenzhen
SZX
Hangzhou
HGH
7827
Wuhai
WUA
Xi'an
XIY
7827
Xi'an
XIY
Cantón
CAN
7828
Xi'an
XIY
Wuhai
WUA
7533
Haikou
HAK
Guilin
KWL
7533
Guilin
KWL
Lanzhou
LHW
7786
Hefei
HFE
Sanya
SYX
7786
Harbin
HRB
Hefei
HFE
7475
Shanghai
PVG
Chongqing
CKG
7142
Shanghai
PVG
Cantón
CAN
7358
Chongqing
CKG
Shenzhen
SZX
7335
Haikou
HAK
Hefei
HFE
7335
Hefei
HFE
Dalian
DLC
7439
Nanchang
KHN
Harbin
HRB
Rutas de vuelo principales
Principales aeropuertos en los que opera Hainan Airlines
- Aeropuerto Pekín Capital (PEK)
- Aeropuerto Cantón Baiyun (CAN)
- Aeropuerto Shenzhen (SZX)
- Aeropuerto Toronto Pearson Intl (YYZ)
- Aeropuerto Xi'an Xianyang (XIY)
- Aeropuerto Bruselas Bruxelles-National y otros aeropuertos (BRU)
- Aeropuerto Haikou Meilan International (HAK)
- Aeropuerto Hong Kong Intl (HKG)
- Aeropuerto Chongqing (CKG)
- Aeropuerto Shanghai Pu Dong (PVG)
- Aeropuerto Roma Fiumicino (FCO)
- Aeropuerto Hangzhou (HGH)
- Aeropuerto Chengdu (CTU)
- Aeropuerto Calgary (YYC)
- Aeropuerto Nanjing Lukou International (NKG)
Información de contacto de Hainan Airlines
- HU Código IATA
- +86 898 6673 9801 Llamar
- hainanairlines.com Visitar
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
