Opiniones de viajeros
Valoración general
7,6
Bueno
Basado en 79 opiniones
General
7,6
Embarque
8,0
Comodidad
7,0
Personal
8,5
Actividades
7,8
Comida
7,1
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Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: I travel quite a bit and this is the third time with Aerlingus and by far the best airline with excellent excellent service
Opinión de
-
8,0
Ventajas: Like option of ordering meals.
Opinión de
-
9,6
Loved the people, hated the web check-in
Ventajas: These flights were actually on Aer LIngus. Food was great. Employees are fantastic and have a great, friendly attitude. Overall it was a great experience.
Desventajas: These flights were actually on Aer Lingus. The web check in was problematic. I booked two seats, for myself and my wife, and was assigned seats. When I went to check in I had 1 assigned seat, for myself, but my wife was unassigned. The seat next to me was not available. This made web check-in impossible. This is unnecessarily stressful, especially when you are traveling internationally. The next day at the airport, the agent at the Aer Lingus counter in Dublin was fantastic and solved the problem immediately, but the web check-in added unnecessary stress.
Opinión de
-
6,0
Great service on an old plane.
Ventajas: The crew were pleasant and friendly. On time departure and arrival which is always a bonus!! Loved that we cleared customs/immigration in Dublin prior to arrival.
Desventajas: The plane needed to be retired. Seats weren’t comfortable (you could feel the frame of the seat), tray tables were broken and it just looked worn out. Food was okay, but let’s face it you don’t fly to eat the food :)
Opinión de
-
8,3
Ventajas: Kudos for Aer Lingus because they held the flight for us due to a late departure on the first leg of our journey. Food was above average (dinner on the cross-Atlantic trip). Got a very good fare and it was a round trip from Hartford, meaning we didn't have to drive to Boston or New York.
Opinión de
-
5,3
Desventajas: Seats very cramped. Veg food options had no sweets and salads were brown.
Opinión de
-
4,0
Seating is too close and uncomfortable
Ventajas: The cabin crew members were friendly and helpful.
Desventajas: The seating configuration is too close and tight. When seated, your knees touch the seat in front of you. There is no space to recline your seat. The seats are uncomfortable. There is no way to achieve a comfortable position to sleep on an overnight flight. In addition, our row was directly across from one of the lavoratories. It felt like being on a budget bus/coach.
Opinión de
-
6,6
Ventajas: Entertainment options were great.
Desventajas: Seats were so flimsy and right next to bathroom traffic.
Opinión de
-
10,0
Excellent
Ventajas: I love to travel and travel quite a bit! In all honesty I would highly recommend Aerlingus as the best airline I have ever traveled! Excellent crew , comfortable, great food !!
Opinión de
-
5,6
Ventajas: Tv and movie selection was good. Easy boarding process.
Desventajas: Flight attendants were brusque and somewhat abrasive. Rigid rule following as compared to other airlines i.e. No headphones, upright seats, open windows during take off. Totally understand they are the rules but the way they were enforced felt condescending and rude. Broken mechanism on seat kept one from being compliant with maintaining chair in upright position during takeoff. Appreciated the blanket and pillow, but did not feel it was my responsibility to place the empty seat's pillow and blanket under the seat in front of it in preparation for take off. Also found the sales pitch (perfume, etc) at the end of the flight bizarre for an airline.
Opinión de
-
6,3
Ventajas: The food was tasty and the crew was polite
Desventajas: The boarding method was odd...by the time I got on, there was no cabin room for my bag. The people around me stuffed their larger cabin luggage under the seats. The food was served in the same manner I suppose since a few rows around me had received food and were done eating by the time I received mine. On top of it all, my tray was broken. The movie selection was old. Overall, it was okay..nothing super impressive
Opinión de
-
5,6
Mediocre
Ventajas: Flight was on time, boarding process was smooth
Desventajas: Indifferent to rude crew (from Hartford to Dublin also), terrible food, not enough water. Okay to have such service on budget airlines but then don't keep saying "welcome and tell us how we can help you"
Opinión de
-
10,0
Ventajas: I travel quite a bit and this is the third time with Aerlingus and by far the best airline with excellent excellent service
Opinión de
-
9,6
Loved the people, hated the web check-in
Ventajas: These flights were actually on Aer LIngus. Food was great. Employees are fantastic and have a great, friendly attitude. Overall it was a great experience.
Desventajas: These flights were actually on Aer Lingus. The web check in was problematic. I booked two seats, for myself and my wife, and was assigned seats. When I went to check in I had 1 assigned seat, for myself, but my wife was unassigned. The seat next to me was not available. This made web check-in impossible. This is unnecessarily stressful, especially when you are traveling internationally. The next day at the airport, the agent at the Aer Lingus counter in Dublin was fantastic and solved the problem immediately, but the web check-in added unnecessary stress.
Opinión de
-
10,0
Excellent
Ventajas: I love to travel and travel quite a bit! In all honesty I would highly recommend Aerlingus as the best airline I have ever traveled! Excellent crew , comfortable, great food !!
Opinión de
-
8,0
Ventajas: Like option of ordering meals.
Opinión de
-
8,3
Ventajas: Kudos for Aer Lingus because they held the flight for us due to a late departure on the first leg of our journey. Food was above average (dinner on the cross-Atlantic trip). Got a very good fare and it was a round trip from Hartford, meaning we didn't have to drive to Boston or New York.
Opinión de
-
6,6
Ventajas: Entertainment options were great.
Desventajas: Seats were so flimsy and right next to bathroom traffic.
Opinión de
-
6,0
Great service on an old plane.
Ventajas: The crew were pleasant and friendly. On time departure and arrival which is always a bonus!! Loved that we cleared customs/immigration in Dublin prior to arrival.
Desventajas: The plane needed to be retired. Seats weren’t comfortable (you could feel the frame of the seat), tray tables were broken and it just looked worn out. Food was okay, but let’s face it you don’t fly to eat the food :)
Opinión de
-
5,3
Desventajas: Seats very cramped. Veg food options had no sweets and salads were brown.
Opinión de
-
4,0
Seating is too close and uncomfortable
Ventajas: The cabin crew members were friendly and helpful.
Desventajas: The seating configuration is too close and tight. When seated, your knees touch the seat in front of you. There is no space to recline your seat. The seats are uncomfortable. There is no way to achieve a comfortable position to sleep on an overnight flight. In addition, our row was directly across from one of the lavoratories. It felt like being on a budget bus/coach.
Opinión de
-
5,6
Ventajas: Tv and movie selection was good. Easy boarding process.
Desventajas: Flight attendants were brusque and somewhat abrasive. Rigid rule following as compared to other airlines i.e. No headphones, upright seats, open windows during take off. Totally understand they are the rules but the way they were enforced felt condescending and rude. Broken mechanism on seat kept one from being compliant with maintaining chair in upright position during takeoff. Appreciated the blanket and pillow, but did not feel it was my responsibility to place the empty seat's pillow and blanket under the seat in front of it in preparation for take off. Also found the sales pitch (perfume, etc) at the end of the flight bizarre for an airline.
Opinión de
-
6,3
Ventajas: The food was tasty and the crew was polite
Desventajas: The boarding method was odd...by the time I got on, there was no cabin room for my bag. The people around me stuffed their larger cabin luggage under the seats. The food was served in the same manner I suppose since a few rows around me had received food and were done eating by the time I received mine. On top of it all, my tray was broken. The movie selection was old. Overall, it was okay..nothing super impressive
Opinión de
-
5,6
Mediocre
Ventajas: Flight was on time, boarding process was smooth
Desventajas: Indifferent to rude crew (from Hartford to Dublin also), terrible food, not enough water. Okay to have such service on budget airlines but then don't keep saying "welcome and tell us how we can help you"
Opinión de
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