Encuentra vuelos baratos de Valencia a Estocolmo Arlanda (VLC - ARN)

Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.

They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not.

Paid for priority board but there’s no priority given at the gate.

We actually made it to Stuttgart.

Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Entertainment

Food and one bathroom out of service makes an awful flight

I like traveling with AirFrance in general.

Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!

Nothing

1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored

Nice staff, very professional and helpful.

Comfortable, hospitality and wonderful service

Personal muy agradable, un vuelo muy corto y sin retrasos

No habia entretenimiento en el vuelo, el equipaje de mano fue en la bodega

On time

The small space between seats

IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight.

Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight.

The entertainment was good and the food was better than I expected.

Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service.

Flight delay

On time flight, food served was decent, and flight crew was pleasant.

Nothing, great flight.

The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me

Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate.

The seating and leg room is quite cramped

Food service is adequate.

Standard complaint, but economy seats are way to squeezed in!

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

I loved the upgrade to business class. It was private, spacious, and very hospitable.

N/A

Flight got cancelled.

Very friendly and professional crew

Outdated entertainment system on the plane

Seats in front recline so that seat back is in your face.

.Fast, professional and comfortable

Touch screenes on displays

Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.

Que llego en el tiempo estimado y las azafatas muy amables

Que se demore el avión y que kayak me mande 500 mails con los cambios de horario

Puntualidad

Muy pequeños y duros los asientos

Efficient boarding and departure. Clean aircraft.

Seats are too close together. This is the first time my knees the seat ahead of me.

Vuelo en hora y personal atento. Nada destacable.

Nada de entretenimiento. La comida escasa y monotona.

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Nothing

1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored

Comfortable, hospitality and wonderful service

Ground crew at CDG was helpful to file a claim for the lost luggage.

Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!

Personnel

Nothing

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Entertainment

Food and one bathroom out of service makes an awful flight

Personal atento y agradable. El resto bien sin nada destacado.

Nada de entretenimiento y la comida monótona. Una hora de retraso.

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate.

The seating and leg room is quite cramped

Nothing about it

They didn't even take us!

Best flight for a long time. great service and entertainment.

I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this.

Efficient boarding and departure. Clean aircraft.

Seats are too close together. This is the first time my knees the seat ahead of me.

They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not.

We actually made it to Stuttgart.

Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me.

Getting off the plane in Barcelona

Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had.

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Asientos cómodos,cabezal se giraba por los lados para aguantar la cabeza si te dormías. Personal muy agradable y atentos. Puntuales. Tuvimos varias comidas y estaban muy buenas.

El embaraue no me gustó, cuando llegas a la puerta te hacen chequean la tarjeta de embarque y pasaporte a todos, pero te quedas fuera esperando. Más tarde vuelven a llamar a los pasajeros pafa embarcar por prioridad, klm tiene 5 escalas distintas, y vuelves a hacer otra cola.

The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me

There was very bad turbulance and none of the crew said anything about it.

Easy smooth transaction

None

Entertainment and seat space were great.

They somehow managed to lose the entire flights luggage