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Ventajas: This was a cut-price flight. Considering what we paid, the flight was amazing value for money. The plane was new. There was plenty of overhead space. The seat pitch was adequate. We took our own food. We slept for most of the flight. We arrived on time. If Norwegian can continue to keep the price low, I'll happily choose to fly with them again.

Desventajas: A free soft drink and nibbles would have been nice, though hardly necessary.

Desventajas: Online check in could be available immediately. I don't want to waste long time just for check in when I don't have luggages to pay. You could save time too many people.

Ventajas: Bad for 12 hrs flight passengers need hot food

Desventajas: Long flight is not about just saving money

Ventajas: On a long haul flight, when I bought my ticket, Kayak advertised entertainment on my long haul flights. There was none on this flight! Seata were extremely uncomfortable.

Desventajas: Stop misleading passengers to make money

Desventajas: Narrow seats

Ventajas: The crew was good. Loved the mango juice and veg food.

Desventajas: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Desventajas: Missing a bag , longer wait time at Abu Dhabi

Ventajas: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Desventajas: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Ventajas: The crew was very lazy and not professional

Desventajas: Don't stop demanding from the crew

Desventajas: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Desventajas: Nada, I slept through this leg and the staff let me be.

Desventajas: Flight was 90 minutes late.

Ventajas: Wifi !!!!

Desventajas: Bigger seats

Ventajas: Absolutely nothing.

Desventajas: Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers.

Desventajas: Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again.

Ventajas: Crew was excellent

Desventajas: Food could be better and please offer drinks before you serve meals like European air lines.

Ventajas: Crew was great

Desventajas: The seats were pretty stiff compared to the A380 business class seats on my preceding flight.

Desventajas: Broke my luggage

Ventajas: Seats were comfortable

Desventajas: Offer cappuccino along with coffee, tea, and juice.

Desventajas: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Ventajas: average crew. very empty plane with not many passengers. Seats seem average

Ventajas: Nothing in particular. An ok flight.

Desventajas: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

Ventajas: Basic economy flight. It was okay.

Desventajas: Not much help at the airport my luggage was lost

Desventajas: I didn't like putting two family on different seats far from each other

Desventajas: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Ventajas: Tripulacion muy amable

Desventajas: Puntualidad

Ventajas: Business Class Seats were comfortable

Ventajas: Nothing

Desventajas: Everything!

Desventajas: More entertainment and food options. Service not in line with price charged for the flight

Ventajas: The seat were nice & the staff more helpful than before

Desventajas: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Ventajas: Crew was very attentive and courteous

Desventajas: More fruits and non-starchy vegetables would make food more enjoyable

Ventajas: Crew

Desventajas: Better choice of movies and classical music

Ventajas: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Desventajas: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Ventajas: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Desventajas: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Ventajas: Kinda odd flying backwards....

Desventajas: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Ventajas: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Desventajas: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Ventajas: It is good airline

Desventajas: The flight was very late, the airline did nothing for the time we were waiting

Ventajas: Entertainment was great, excellent movie selections, and games.

Desventajas: Flight was 90 minutes late.

Ventajas: Crew were very nice and accommodating. Chocolate always appreciated!

Desventajas: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Ventajas: I like the atmosphere of the Swiss airline company, checking in, flights was excellent

Ventajas: The 777 is way behind the 380s comfort.

Desventajas: Economy seat leg support could be better

Desventajas: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Ventajas: Great seats, great crew.

Desventajas: Was not anything too exciting on Entertainment with regards to movies, but personal choice really.

Ventajas: No comments

Desventajas: No comments

Ventajas: helpful and friendly crew

Desventajas: more comfortable and spacious seats.

Ventajas: Seat was very comfortable. Very helpful crew.

Ventajas: business class electric sockets and good leg space, on time

Desventajas: lagguage handling upon arrival was mediocre

Ventajas: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Ventajas: Wonderful on board service from the crew

Ventajas: The airline is top notch and treated you great like it should be.

Desventajas: The sears where a little tight but not bad and the movie options were ok not great.

Ventajas: Staff was very friendly and loved the food.

Desventajas: For economy class, nothing.

Ventajas: Absolutely nothing.

Desventajas: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Ventajas: Reasonable comfortable

Desventajas: Wider seating would be great

Ventajas: Amazing crew and excellent food and beverage choices

Ventajas: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Desventajas: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Ventajas: the headrests in the AUH-MAD leg

Desventajas: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Desventajas: More comfortable seats.

Ventajas: Ok

Desventajas: Comfortable

Ventajas: The seat were nice & the staff more helpful than before

Desventajas: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Ventajas: There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised.

Ventajas: Crew was great

Desventajas: The seats were pretty stiff compared to the A380 business class seats on my preceding flight.

Ventajas: The crew was amazing.

Desventajas: Free first class upgrades!

Ventajas: the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of

Desventajas: Better seats and the bathrooms were incredibly small. some of the lights did not work

Ventajas: Nothing

Desventajas: The worst airline ever

Ventajas: The boarding was quick and easy. Comfortable seats and enough room for legs.

Desventajas: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Ventajas: Helpful and friendly crew.

Ventajas: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Desventajas: gave old people seats next to the pass

Ventajas: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Ventajas: The crew was friendly and helpful.

Desventajas: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Ventajas: Crew was very attentive and courteous

Desventajas: More fruits and non-starchy vegetables would make food more enjoyable

Ventajas: The crew was very nice.

Desventajas: The seats had such little cushion that it made the flight extremely uncomfortable.

Ventajas: Ok

Desventajas: Comfortable

Desventajas: More entertainment and food options. Service not in line with price charged for the flight

Ventajas: The crew was amazing!

Ventajas: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Desventajas: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work