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Ventajas: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Desventajas: I like Kayak. But am very concerned about booking through in the future with this treatment.

Ventajas: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.

Desventajas: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane

Ventajas: The flight was not full and without prompting an attendant took a look at my long legs and led me to a row of seats for myself. A simple gesture that was greatly appreciated.

Ventajas: I did like that the flight wasnt full

Desventajas: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.

Ventajas: Amplitud asientos

Desventajas: La comida

Ventajas: Flight

Desventajas: U have to pay for everythings

Ventajas: Asientos de mayor espacio

Desventajas: El sándwich

Ventajas: The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs.

Ventajas: Nothing

Desventajas: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

Ventajas: Flight attendants were helpful

Desventajas: My seatbelt was installed incorrectly.

Ventajas: Nice staff

Ventajas: Getting from A to be safely

Desventajas: Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor

Ventajas: I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service.

Desventajas: the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class.

Ventajas: Food was good enough.

Desventajas: Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes.

Ventajas: The crew was great and the flight was smooth. The food was also good.

Desventajas: The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering.

Ventajas: Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference

Ventajas: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Desventajas: I would have to dream something up.

Ventajas: The crew was really friendly.

Desventajas: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

Desventajas: El tiempo de espera se retrasó demasiado tiempo

Ventajas: Got me where I wanted on time

Desventajas: Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread.

Ventajas: Crew was nice and dreamliner is very conforable

Desventajas: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.

Ventajas: Nothing

Desventajas: Poor scheduling

Ventajas: None

Desventajas: Had to spend the whole day in airport due to justfly booking error

Ventajas: Nothing

Desventajas: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Ventajas: I had not used Aeromexico before and what a great experience it was! All the staff and crew were very helpful and courteous. The seats were comfortable with more leg room than other airlines in economy class. I will certainly use again and tell my friends about it.

Desventajas: Excellent service throughout!

Ventajas: Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!

Desventajas: No much space in the seats

Ventajas: Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!

Desventajas: The crew was non-responsive to simple requests. The food was abismal and void of nutrition.

Ventajas: The food was delicious, the staff was wonderful. Entertainment was awesome.

Desventajas: The leg room or seat closeness.

Ventajas: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Desventajas: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Ventajas: Reliable, modern cabin, nice crew

Desventajas: Some more music choices would be nice

Desventajas: I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back.

Ventajas: I was happy with everything stewardess where very friendly everything went smoth

Ventajas: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Desventajas: my TV screen didn't work. Long 9.5hr trip without entertainment.

Ventajas: On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!

Desventajas: Nothing!

Ventajas: I like the cree

Desventajas: Nothing

Ventajas: I did like that the flight wasnt full

Desventajas: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.

Ventajas: Atencion

Desventajas: El aterrizaje

Ventajas: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Desventajas: I like Kayak. But am very concerned about booking through in the future with this treatment.

Ventajas: Movies and friendly crew

Desventajas: Food was not good Too much meat

Ventajas: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Desventajas: I like Kayak. But am very concerned about booking through in the future with this treatment.

Ventajas: The tripulation are very nice people.

Desventajas: The space between seats are small.

Desventajas: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.

Ventajas: All!!

Desventajas: Nothing.

Ventajas: The constant smile conferred by flight attendants through the entire flight.

Desventajas: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Desventajas: None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again.

Desventajas: Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again.

Ventajas: Boarding

Desventajas: Enteetainment

Desventajas: The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo.

Ventajas: Got me where I wanted on time

Desventajas: Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread.

Ventajas: Gaps between seats are very narrow.

Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Ventajas: The constant smile conferred by flight attendants through the entire flight.

Desventajas: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.

Ventajas: Gaps between seats are very narrow.

Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Ventajas: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Desventajas: Boarding could be better

Ventajas: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Desventajas: It was great!

Ventajas: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Desventajas: No negatives

Desventajas: Person behind my seat was kiking! Luggage took for ever to be deliver.

Desventajas: Everything was great. Maybe more modern movies if anything