Encuentra vuelos baratos de Rusia a España

El abordaje. Muy rápido y a tiempo

La venta de boletos dicen que deben ser 10kgs de peso por maleta documentada, sin embargo si viajas con familia los kilos no se consideran como de todos, si no por pasajero, nosotros somos una familia de 4 tendríamos un peso de 40kgs gratuitos, entonces tenemos una maleta de 28 kilos y una de 7 kilos, sin embargo nos cobraron por la maleta de 28 kilos por excedente de peso, pues es por pasajero, además nos cobraron por cada kilo excedente aún y cuando en una revista de la propia compañía decía que deberían cobrar como un todo el excedente, y cuando les mostramos la revista porque nos cobraban en exceso, nos indicaron que solo era aplicable si es ELECTRÓNICO, vaya timo y molestia, que si no queríamos pasar que ellos venden unas bolsas para sacar de la maleta grande y dividirla en 3 bolsas, WOOOOWWW que estupidez, luego con mi backpack, normal nada en exceso de tamaño me pedían pagar para poderla pasar en el avión, pues esa no cuenta como bolsa de mano, por lo que tuve que comprar una bolsa de Dama , para poner mi computadora y cargadores en la misma, para pode subirlas al avión, es decir chicos, varones hombres, si viajan en esta compañía favor de llevar una bolsa de dama, porque si llevan su backpack aunque sea de tamaño pequeño, tendrán que pagar exceso de equipaje. Muy mala experiencia. Al adquirir los boletos en el propio mostrador nos indicaron que teníamos que dividir la maleta posteriormente revise la página electrónica y tampoco decía esto, he viajado de forma constante como mi familia, y es la primera compañía que no suma los kilos, lo cual en mi parecer es completamente ilógico, como pedirle a un niños de 5 años que lleve su maleta de 10 kilos?????. Espero esto les sea de ayuda. Esta compañía es una subsidiaria de aerofoto me indicaron, y que él mismo aeroflot aplica los mismos en todos sus vuelos, así que tengan cuidado o infórmense mejor.

Let’s start with luggage. The amount you’re able to bring with you is the bare minimum. I asked if I could pay for my third luggage (carry on size) and I was told I couldn’t. I was forced to throw personal items away including shoes, clothes, and souvenirs. If you don’t speak their language, do not attempt to speak to them. They’ll just ignore you or tell you they don’t understand. They don’t even try! So unprofessional!

Boeing 777

other flights not on 777

Bajo costo

Se demoró, solo 10 kg de equipaje documentado, nadie habla inglés

Personas amables en la tripulación del avión

El check in demoró mucho y tuvimos que esperar bastante

el asiento que me dieron en ventanilla de salida de emergencia.

El servicio de comidas en el avión es horrible. La comida es de plástico.En el vuelo de vuelta no quise ni probarla de la mala pinta y olor que tenia. Me tocaron unos niños en la fila de detrás y no pude descansar en todo el vuelo, las azafatas no les llamaron la atención.

Nothing

Unsafe Bad landing Bad crew Small seats

Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite.

Nothing

Вылет Вашего рейса SU1835 14.10.2018 перенесен на 11:30, звоните +74952235555. Your flight SU1835 10.14.2018 is carried over to 11:30AM, call +74952235555 It’s about 6 hours. My next flight transfer has been lost...

The price

The check in was not opened on time The bordibg was not possible on time

2 hrs late and we missed all our following connections as a result.

The price

The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again.

Equipaje perdido

New plane

Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care

Lo mejor del vuelo fue el trato del personal.

Nada que comentar.

The crew are so helpful and friendly

Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible

Very nice food and service! Flight attendants pay attention to any requests.

Nothing

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Good and organized airline

Nothing

Food The flight took less time than promised.

Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.

Flight on time

The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.

Una aerolínea que uno confía por su nombre , me decepcionó , no llegaron las maletas a Bogota y tuve que esperar a que las mandaran al otro día y fuera de eso el servicio al cliente con respuestas evasivas y no resolutivas . Es un pesar

Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too.

The cabin crew was super patient and accommodating of the passengers.

Cramped quarters

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

1.5 hour flight, on time and all that one should expect from a good airline.

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

The food was good.

The boarding process need improvement. The sits are very tight.

Delayed 45 mins making transfer for international flight difficult

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

Comfort of the plane, service

No business lounge in CDG before 9am

The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.

The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

The crew at the gate as well as in the plane were tu nice and helpful.

Juste the toilet were not so clean and smelled very bad.

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

Newer plane for this stretch.

El abordaje. Muy rápido y a tiempo

La venta de boletos dicen que deben ser 10kgs de peso por maleta documentada, sin embargo si viajas con familia los kilos no se consideran como de todos, si no por pasajero, nosotros somos una familia de 4 tendríamos un peso de 40kgs gratuitos, entonces tenemos una maleta de 28 kilos y una de 7 kilos, sin embargo nos cobraron por la maleta de 28 kilos por excedente de peso, pues es por pasajero, además nos cobraron por cada kilo excedente aún y cuando en una revista de la propia compañía decía que deberían cobrar como un todo el excedente, y cuando les mostramos la revista porque nos cobraban en exceso, nos indicaron que solo era aplicable si es ELECTRÓNICO, vaya timo y molestia, que si no queríamos pasar que ellos venden unas bolsas para sacar de la maleta grande y dividirla en 3 bolsas, WOOOOWWW que estupidez, luego con mi backpack, normal nada en exceso de tamaño me pedían pagar para poderla pasar en el avión, pues esa no cuenta como bolsa de mano, por lo que tuve que comprar una bolsa de Dama , para poner mi computadora y cargadores en la misma, para pode subirlas al avión, es decir chicos, varones hombres, si viajan en esta compañía favor de llevar una bolsa de dama, porque si llevan su backpack aunque sea de tamaño pequeño, tendrán que pagar exceso de equipaje. Muy mala experiencia. Al adquirir los boletos en el propio mostrador nos indicaron que teníamos que dividir la maleta posteriormente revise la página electrónica y tampoco decía esto, he viajado de forma constante como mi familia, y es la primera compañía que no suma los kilos, lo cual en mi parecer es completamente ilógico, como pedirle a un niños de 5 años que lleve su maleta de 10 kilos?????. Espero esto les sea de ayuda. Esta compañía es una subsidiaria de aerofoto me indicaron, y que él mismo aeroflot aplica los mismos en todos sus vuelos, así que tengan cuidado o infórmense mejor.

Nothing

Unsafe Bad landing Bad crew Small seats

The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb.

New plane, great service. Free food and coffee/tea/water on short 1 hour flight. Free 1 piece luggage allowance. Overall excellent experience

Nothing

Вылет Вашего рейса SU1835 14.10.2018 перенесен на 11:30, звоните +74952235555. Your flight SU1835 10.14.2018 is carried over to 11:30AM, call +74952235555 It’s about 6 hours. My next flight transfer has been lost...

No

Bullshit company without any respect to customer! They forced me to pay twice for the backpack and are not going to provide refund, now I'm straggling through MasterCard service to get my money back! Never ever will use this sh*t!!! No service on board, no food, no drinks - nothing! Stuarts playing some children games during flight, laughing and didn't care about passengers at all.

el asiento que me dieron en ventanilla de salida de emergencia.

El servicio de comidas en el avión es horrible. La comida es de plástico.En el vuelo de vuelta no quise ni probarla de la mala pinta y olor que tenia. Me tocaron unos niños en la fila de detrás y no pude descansar en todo el vuelo, las azafatas no les llamaron la atención.

impeccable, professionality and attention

wifi

Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite.

Good price. Meal was OK.

Zero entertainment.

Bajo costo

Se demoró, solo 10 kg de equipaje documentado, nadie habla inglés

No se reservo el vuelo con los nombres segun la aerolínea y perdimos el vuelo, nadie habla ingles

I was truly shocked I was requested to pay for the seats I selected half year before the actual flight, when ordering the flight Even after the web check-in, with boarding passes in my hand, while dropping baggage, I was told that I must pay for the places stated in the boarding pass or they will assign me some other seats.

Natrow seats :)

Easy to book. Comfortable flight.

Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it.

2 hrs late and we missed all our following connections as a result.

The price

The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.