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Ventajas: friendly and helpful crew

Desventajas: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker

Ventajas: Leg room always an issue. Crew really great.

Desventajas: Gluten free option

Ventajas: The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry.

Desventajas: The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room.

Ventajas: Crew was great

Desventajas: suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight

Ventajas: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Desventajas: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Ventajas: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Desventajas: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Ventajas: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.

Desventajas: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.

Ventajas: crew was good food was good

Desventajas: comfort

Desventajas: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.

Desventajas: It was very cold inside the airplane. I have to ask multiple times for blanket.

Ventajas: All was planned, no surprises, on time and no hassles

Desventajas: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets

Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.

Ventajas: El abordaje. Muy rápido y a tiempo

Desventajas: La venta de boletos dicen que deben ser 10kgs de peso por maleta documentada, sin embargo si viajas con familia los kilos no se consideran como de todos, si no por pasajero, nosotros somos una familia de 4 tendríamos un peso de 40kgs gratuitos, entonces tenemos una maleta de 28 kilos y una de 7 kilos, sin embargo nos cobraron por la maleta de 28 kilos por excedente de peso, pues es por pasajero, además nos cobraron por cada kilo excedente aún y cuando en una revista de la propia compañía decía que deberían cobrar como un todo el excedente, y cuando les mostramos la revista porque nos cobraban en exceso, nos indicaron que solo era aplicable si es ELECTRÓNICO, vaya timo y molestia, que si no queríamos pasar que ellos venden unas bolsas para sacar de la maleta grande y dividirla en 3 bolsas, WOOOOWWW que estupidez, luego con mi backpack, normal nada en exceso de tamaño me pedían pagar para poderla pasar en el avión, pues esa no cuenta como bolsa de mano, por lo que tuve que comprar una bolsa de Dama , para poner mi computadora y cargadores en la misma, para pode subirlas al avión, es decir chicos, varones hombres, si viajan en esta compañía favor de llevar una bolsa de dama, porque si llevan su backpack aunque sea de tamaño pequeño, tendrán que pagar exceso de equipaje. Muy mala experiencia. Al adquirir los boletos en el propio mostrador nos indicaron que teníamos que dividir la maleta posteriormente revise la página electrónica y tampoco decía esto, he viajado de forma constante como mi familia, y es la primera compañía que no suma los kilos, lo cual en mi parecer es completamente ilógico, como pedirle a un niños de 5 años que lleve su maleta de 10 kilos?????. Espero esto les sea de ayuda. Esta compañía es una subsidiaria de aerofoto me indicaron, y que él mismo aeroflot aplica los mismos en todos sus vuelos, así que tengan cuidado o infórmense mejor.

Ventajas: Entertainment was amazing

Desventajas: Seats a bit hard

Desventajas: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Ventajas: Crew was very engaging and service was good.

Desventajas: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Ventajas: Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala

Ventajas: In flight entertainment was great

Desventajas: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)

Ventajas: Tight seat, was moved out of exit row because of my age

Desventajas: Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late

Ventajas: The cue lines per zone are a brilliant idea!

Desventajas: An explanation to passengers as to why there was a backup between the gate and the plane.

Ventajas: The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding.

Desventajas: I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated.

Ventajas: I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again.

Desventajas: Everything

Ventajas: Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good

Desventajas: New sits are just uncomfortable, especially in the middle.

Desventajas: Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal.

Desventajas: they charged me for baggage when it was supposed to be included

Desventajas: Food

Ventajas: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Desventajas: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

Ventajas: Clean aircraft, polite crew.

Desventajas: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food

Ventajas: thebflight wqs smooth and on time

Desventajas: snack they gave something sweet at 07:00 AM

Ventajas: Easy, efficient

Desventajas: Entertainment, food, comfort

Desventajas: SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled.

Ventajas: Thre movie selection was great The crew was great Some of the food (in each meal) was good

Desventajas: Parts of each meal were great, parts were gross $4 for a can of soda? Really???

Ventajas: Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight).

Desventajas: Super critical, the plugs are really difficult to use.

Desventajas: This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain.

Ventajas: Efficient boarding and disembarking.

Desventajas: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Desventajas: on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it.

Ventajas: Simple no frills airline

Ventajas: The seat comfort was acceptable. this is what you get for what you pay.

Desventajas: no comments

Ventajas: Nice staff on board.

Desventajas: "I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia.

Ventajas: Buena atención y proceso de embarque

Desventajas: Es complicado en el check in tener dos asientos juntos si no es pagando. Y hoy en el aeropuerto nos han dejado con el bus en una puerta donde no funcionaba la escalera mecánica y no había ascensor con lo que todo el mundo incluidas personas mayores tenían que cargar las maletas a mano y subir carg

Desventajas: Boarding groups (divided in groups 1, 2 and 3) unclear

Ventajas: Good new and clean airplane. Good meal

Desventajas: Boarding was poor

Ventajas: Staff

Desventajas: S7 didn't send any conformation or information about my flight. I missed one of them in order of that.

Ventajas: Personal

Desventajas: Desorden en el abordaje, no salimos a tiempo, dos horas de retraso

Ventajas: Fast and on time easy check in and kind stuff

Desventajas: To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example

Desventajas: There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help

Ventajas: Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding.

Desventajas: Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport.

Ventajas: Everything was perfect

Ventajas: La comida.

Desventajas: Todo menos la comida.

Ventajas: Pantalla de entretenimiento

Desventajas: Asientos extremadamente incómodos para un vuelo de 12 horas, pasaron pocas veces a ofrecer agua y era una odisea mover a quien se sienta al lado para ir a buscarla por el poco espacio que había

Ventajas: Food was pretty good.

Ventajas: It was cheap

Desventajas: Flight was late, boarding and unloading was slow so I missed my connection to LA.

Ventajas: Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable.

Desventajas: The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers.

Ventajas: Friendly crew

Desventajas: Very good overall

Desventajas: They asked me to pay for my luggages. It is strange

Ventajas: Great entertainment and food- all excellent.

Desventajas: Uncomfortable, small seats in Economy.

Ventajas: I don’t like it every time ural give a stop in Bishkek and gas station and fly again we should wait 3 hours for gas station

Desventajas: No body like it but no choice they give us stop in Bishkek for gas station looks like they don’t have enough gas for nonstop flight every body wants report about them but where to whom they don’t know

Ventajas: Nada

Desventajas: Todo, sólo hay dos peores aerolíneas en el mundo!! Air Canada, y Ucrania Internacional!!!!

Ventajas: La tripulación era genial!!!!

Desventajas: Comida

Ventajas: No hay mucho que decir aquí. Los cacahuetes estaban bien.

Desventajas: El mínimo espacio para las piernas que he experimentado en un vuelo comercial. Asientos rotos. La tripulación maleducada. ¡Qué asco!

Ventajas: Leg room, friendly crew, good choices for entertainment, nice blankets!

Desventajas: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Desventajas: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Ventajas: blueberry juice, service and friendliness

Desventajas: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Ventajas: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Desventajas: Service, staff and food.

Ventajas: La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!

Ventajas: service on the flight was very good

Desventajas: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Ventajas: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Desventajas: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Desventajas: Seats are extremely uncomfortable..

Ventajas: Professional crew

Desventajas: Wi-fi

Ventajas: Comfortable flight and good timing.

Desventajas: Vegetarian food is very poor quality.

Ventajas: Food is good

Desventajas: Wifi is $45 for a 300 MBytes, what a waste! Too strict rules for a luggage lead to delays in checking in the bags, so they need to deliver the late luggage by themselves.

Ventajas: Helpful and pleasant crew, comfortable sits, good choice and quality of food and drinks, even of short flights

Desventajas: Filter drunk people. I had a drunk person next to me

Desventajas: We had a huge delay

Desventajas: The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets.

Desventajas: Need more movies to choose from.