Encuentra vuelos baratos de Roma a Las Palmas de Gran Canaria (ROM - LPA)

Puntualidad

Los asientos

Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA.

It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!

I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience.

When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!

Cabin crew was cheerful and helpful. Got excellent seats at last minute.

Late boarding due to some crew late.

Food is horrible and the airplane la are very old.

Nothing

I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good

Flight was canceled which was out of their control. Unfortunately, what wasn’t out of their control was the amount of people handling the rebooking. One person was handling alternate flights. I was the 6th person in line (which was the time equivalent of an hour and half wait. I missed all possible reroutes due to flights closing. The customer service of tap airlines is severely lacking

We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again

Entertainment is okay, poor sound, and the quality of the screen was so so,

Cabin crew was cheerful and helpful. Got excellent seats at last minute.

Late boarding due to some crew late.

I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to.

Pagar obligatoriamente por elegir un asiento, cuando a mi me daba igual cualquiera, no es muy comercial, pero debe de ser política de la empresa.

I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience.

When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!

Seats a bit tight

Personal super atento (en Miami y en el vuelo) y amigables. Muy puntuales con la salida - mi unico punto negativo es que hacia frio durante el vuelo (especialmente para ser un vuelo nocturno) y con la manta no parecia suficiente

Nice breakfast treat and chocolate is always appreciated

Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find.

Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean.

The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!

I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience.

When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!

On time departure

Tres horas de retraso

Cabin crew was cheerful and helpful. Got excellent seats at last minute.

Late boarding due to some crew late.

Flight was three hours late.

Punctuality, calm flight. I have been already too generous with my ratings, above!

To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP.

overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok.

TAP connecting flight was three hours late

Flight was canceled which was out of their control. Unfortunately, what wasn’t out of their control was the amount of people handling the rebooking. One person was handling alternate flights. I was the 6th person in line (which was the time equivalent of an hour and half wait. I missed all possible reroutes due to flights closing. The customer service of tap airlines is severely lacking

Food.confort.pillows.

Though our flight got delayed, we arrived almost on time.

Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently.

Nice breakfast treat and chocolate is always appreciated

Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find.

Everthing was great!!

Nothing

Cabin crew was cheerful and helpful. Got excellent seats at last minute.

Late boarding due to some crew late.

Tres horas de retraso

I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to.

Puntualidad

Los asientos

We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again

Entertainment is okay, poor sound, and the quality of the screen was so so,

Punctuality, calm flight. I have been already too generous with my ratings, above!

To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP.

Food is horrible and the airplane la are very old.

Nice and clean aircraft, snack on the way to Lisbon

Cramped seats (very),