Encuentra vuelos baratos de Rio de Janeiro–Galeão Intl a Vigo (GIG - VGO)

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

Tech/entertainment screens could be more updated

didn't like the food at all!

The food

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Esta Aerolínea es pésima en sus servicios en general.. Por culpa de ellos he perdido el Avión del Jueves 11 por la razón que me informaron que mi vuelo era con América Airlines pero al dirigirme a América éstos me expresaron que no era con ellos sino con British. Nuevamente fui con British y se igual forma no sabían de mi reservación..tanto América Airlines como British aún que haya llegado tres horas antes de la salida. No me solucionaba ni una ni otra al punto que llegó el momento que se fue mi vuelo. Pero Dios es grande y una señora de British se compareció de mí y me ayudó.Salí a Roma el viernes 12. Al regreso la misma história sólo que en otro país otro idioma..La.gente de British me dijo que aparecía Cancelado mi vuelo cuando ninca lo cancele.. Al contrario estuve pendiente de hacer el chekpoin en linea pero nunca pude entrar a su página aparecia cómo "error". A mi salida fue un calvario me hicieron dormir en Roma para salir al siguiente día pero por América Airlines..Estuve a punto de no llegar a tiempo a la cobertura periodística en el Vaticano. Son un chiste esta Aerolínea no la recomiendo ya que ni tienen un Counter para soluciones al clientes en Roma.

Todo el desorden, mala organización la forma de cómo me trataron parecía que era un Indigente ante ellos.. Como fui varias veces a tratar de que me ayudaran una de las Counter le dijo a su companera que no me atendiera que yo tenia que pagar un boleto y ya. Pero gracias a Dios una de ellas me ayudo pero igual el vuelo ya no lo podía tomar pero también dijo que parecía una persona de beneficiencia cuándo mi boleto ya estaba pagado de ida y vuelta yo no fui a pedir limosnas sino mis derecho como Cliente.

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

On time, smooth and professional. Didn’t have food or entertainment so can’t rate those.

I was travelling as a connection following a long haul flight from Australia and was desperate for a cuppa but had no money or English bank card and didn’t want to incur huge fees to use my Oz card so was disappointed there was no complimentary drinks.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Snooth and efficiënt with a KLM service

No entertainment

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Snooth and efficiënt with a KLM service

No entertainment

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Snooth and efficiënt with a KLM service

No entertainment

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

Snooth and efficiënt with a KLM service

No entertainment

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Snooth and efficiënt with a KLM service

No entertainment

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

Nice flight ...was comfortable travel ...good food.Thanks

No such things

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Snooth and efficiënt with a KLM service

No entertainment

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Nice flight ...was comfortable travel ...good food.Thanks

No such things

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

Snooth and efficiënt with a KLM service

No entertainment

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo