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Everything was great!

Not one thing.

Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems.

I am new to Air Europa, and I have had a great experience with several flights.

They could use kiosks at check in, to move the line a little quicker.

Modern clean plane, excellent crew

Flight was delayed but no announcements were made

The crew was considerate in taking care of children with families and assigning new upgraded seats to those adults who were looking for sleep and quiet. They were also helpful in getting me a special gluten free meal even though I did not order it in advance.

Stow rack on window seat

Seats recline in your face

Quick, smooth flight and a polite captain

Late leaving and arriving and baggage took forever to be delivered to belt.

I liked that the flight was not full, therefore allowing additional room.

However food choices and seat room was quite poor. By the time food service was midplane. There was only one food option.

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

I am new to Air Europa, and I have had a great experience with several flights.

They could use kiosks at check in, to move the line a little quicker.

Nice Flight, and Service

Food can be better and the AC was not so cold.

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology

The flight was 3 hrs delayed. I bought and took another flight.

Nice Flight, and Service

Food can be better and the AC was not so cold.

Everything was great!

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

I would like a refund on my ticket

I didn't like the fact i had to wait the same amount of time it takes to get to the destination because of the delay

When we finally took off.

Flight was delayed >3.5 hours because of an "electrical problem affecting in-flight entertainment system and 1st and Business Class seats. After powering down the aircraft c. 3 times at 11:15pm CT the electrical system miraculously worked as normal.

You get what you pay for, the price for this flight was resolved able.

There was limited time to manage credit cards and give out snacks. There really needs to be a better system.

they have increased the layover time

We paid for exit row seats that made all the difference. This also made us eligible for a lounge

Everything was great!

Modern clean plane, excellent crew

Flight was delayed but no announcements were made

Not one thing.

Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems.

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

We paid for exit row seats that made all the difference. This also made us eligible for a lounge

The plane was very empty so i was able to spread

Food was bad for a 9 hr Flight

it was an amazing flight one of my best