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Vuelo en hora

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

Cabin crew were excellent. Very friendly, professional, efficient.

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

Cabin crew were excellent. Very friendly, professional, efficient.

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

Salió puntual

Nada para mencionar

El personal siempre amable y atento

El vuelo se retrasó,la comodidad es mala

The crew are so helpful and friendly

Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible

Lo mejor del vuelo fue el trato del personal.

Nada que comentar.

Flight delayed almost 4 hours, everything else was fine

Flight delayed almost 4 hours, everything else was fine

New plane

Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care

The crew at the gate as well as in the plane were tu nice and helpful.

Juste the toilet were not so clean and smelled very bad.

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

Great service, food and entertainment.

After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

Cabin crew were excellent. Very friendly, professional, efficient.

Vuelo en hora

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Flight crew and airport crew very helpful

4 hrs delayed which delayed my whole trip over 6 hrs

La atención de las azafatas!

I was on exit place so there were a lot of room space. Flight was only 1 hour.

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Cabin crew were excellent. Very friendly, professional, efficient.

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Nice flight ...was comfortable travel ...good food.Thanks

No such things

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Nothing.

Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Getting on a plane. Not the one I booked but got to wear I needed to go.

Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more.

Equipaje perdido

New plane

Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care

El grupo de cabina muy divertido :)

I liked that I didn't feel squashed and this is about it.

I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save.

Nadie sabia por donde se abordaba, no había personal para explicaciones, el vuelo lo retrasaron y no avisaron ni por pantallas ni altoparlante, pésimo aterrizaje , casi se quebra el avión del golpe, hubo que caminar casi dos kilómetros después de bajar para buscar maletas. No lo recomiendo

Servicio

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

Cabin crew were excellent. Very friendly, professional, efficient.

Smooth flight

No terminal connection

The price

The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

2 hrs late and we missed all our following connections as a result.

We got to our destination.

There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

Salió puntual

Nada para mencionar

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Left on time. Quick flight.

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

It was so hot on the (delayed) flight

There was no food. There was no entertainment except the crew who were entertaining each other. The reason it gets two stars is it got us to our destination without going down in flames.

Everything

Vuelo en hora

Salió puntual

Nada para mencionar

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

Las personas de más de 60 ó 70 años algunas son de movilidad reducida y pedimos asistencia y fue deficitaria , teniendo que estar de pie mucho rato en el preembarque.Casi se nos desmaya.

El arrós masala bueno pero demasiado picante. Faltan menús Sin SAL y vegetarianos o vaganos para los que lo deseen . Se sirven muy my caliente. Quemando. Postres falta fruta o macedonia .

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

Nadie sabia por donde se abordaba, no había personal para explicaciones, el vuelo lo retrasaron y no avisaron ni por pantallas ni altoparlante, pésimo aterrizaje , casi se quebra el avión del golpe, hubo que caminar casi dos kilómetros después de bajar para buscar maletas. No lo recomiendo

Servicio

El personal siempre amable y atento

El vuelo se retrasó,la comodidad es mala