Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Seúl (MAD - SEL)

Great

Soft drinks + food

New plane.

Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes.

Food was good. Intertainment options good.

My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading.

Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate.

Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise.

Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one.

Great reminder. Perfect communication about dalays etc. I will book through Kayak again

Nothing

not much

The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all.

A perfect landing/touchdown into Auckland. Great pilot

Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!

Staff was terrific. On time. That’s most important.

Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result.

I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience.

Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name.

Nothing

Fast boarding

A little bit hot on board

Friendly staff and good food. Efficient boarding system.

Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed.

I was impressed by how Turkish Air treated me when I missed my connecting flight in Istanbul It was confusing to say the least but once I got to the right location they could not have been any friendlier, kinder, or gracious My hats off to Turkish Air THANK YOU

It was a tight space and they kept giving me things (pillow,blanket, slippers and socks, and headphones) that I didn’t need or have room for I appreciate the thought Return trip I’ll be more aware and decline what I don’t need

Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US.

The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals.

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Very enjoyable

I have no complaints

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

it was on time

it was a poor food choice again.

The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant.

We love everything was our first time and was excellent

Landing and disembarking

Paying $275 to upgrade and experiencing one of worst flights and service I’ve travelled. No water supply for hot beverages, wash hands or brush teeth during eight hour international flight, not given special diet meal requested as crew unable to locate it, Entertainment monitor not working or housed in seat back correctly to adjust angle, remote handset buttons barely working to watch or make selections, unable to call cabin crew who did not visit through cabin for approximately two and half hours as ‘assumed most passengers were sleeping’, no wine choice only Sauvignon blanc and I wanted Chardonnay so had nothing. Breakfast ‘special diet request’ meal was cold hard bagel with colourful lump of cream cheese, which seemed to be what everyone else had. No orange juice, grapefruit that can’t take medication with, so had nothing to drink except allotted splash of water into small paper cup. Dreadful journey

Food was good. Intertainment options good.

My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading.

the flight is delate

Cabin crew were kind us but service details are poor very much.

We were very bored during fight from JFK to PEK.

On time

The food was ok for an airplane.

arrived in Beijing and flight was delayed - unknown departure time. no English information available. waited 2 hours to get info

Clean, drink and water service was good and much appreciated

Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline.

The crew was very accommodating.

I wasn't aware beforehand that I could request a dairy free meal.

The crew was very accommodating. Entertainment was good.

I wasn't aware beforehand that I could request a dairy free meal.

See above

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Very enjoyable

I have no complaints

it was on time

it was a poor food choice again.

I enjoy my flight

Again no complains

Air China does have excellent economy class prices on trans-Pacific flights. The planes themselves are not bad, and the flight attendants have been good. Overall it could be worse.

Both their website and their check-in staff (at Beijing airport especially) can be terrible and frustrating. it is even difficult to manage flights that you book directly on their own website. The check-in staff are grumpy at best. Catering is as bad as it gets. The airline food is a throwback to the 1970s. Drink selection is poor--no fizzy water/soda water/seltzer. Only regular water, coke and sprite, and no spirits at all. Very bad wine and beer with only one choice for each: Great Wall wine, which is sweet and gross, and warm slimy swill beer. The airline could do better by upgrading the website system and having better staff training for customer service.

On time

The food was ok for an airplane.

Nice food and great crews!

the flight is delate

In general the flight was fine.

When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s.

See above...

the flight is delate

Air China does have excellent economy class prices on trans-Pacific flights. The planes themselves are not bad, and the flight attendants have been good. Overall it could be worse.

Both their website and their check-in staff (at Beijing airport especially) can be terrible and frustrating. it is even difficult to manage flights that you book directly on their own website. The check-in staff are grumpy at best. Catering is as bad as it gets. The airline food is a throwback to the 1970s. Drink selection is poor--no fizzy water/soda water/seltzer. Only regular water, coke and sprite, and no spirits at all. Very bad wine and beer with only one choice for each: Great Wall wine, which is sweet and gross, and warm slimy swill beer. The airline could do better by upgrading the website system and having better staff training for customer service.