Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Madagascar

Ventajas: Customer care was good

Desventajas: I suspect the problem of luggage started with Alitalia my first leg

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Ventajas: so good and comfortable

Desventajas: the plane was old though.

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Ventajas: so good and comfortable

Desventajas: the plane was old though.

Ventajas: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Desventajas: Transportation from the aircraft to terminals.

Ventajas: Flight and crew

Desventajas: Food and inflight entertainment

Ventajas: The crew were quite homely.

Desventajas: The orderliness during boarding needs more work

Ventajas: so good and comfortable

Desventajas: the plane was old though.

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Desventajas: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Ventajas: El servicio al cliente

Desventajas: El aterrisaje

Ventajas: Over all everything was great, except the bags check in

Ventajas: Just a routine flight but done with perfect execution.

Desventajas: Nothing.

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: good onboard service

Ventajas: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Desventajas: More entertainment options, the movies and TV shows offered are not varied or very good.

Ventajas: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Desventajas: Transportation from the aircraft to terminals.

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Ventajas: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Desventajas: More entertainment options, the movies and TV shows offered are not varied or very good.

Desventajas: The orderliness during boarding needs more work

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: Flight and crew

Desventajas: Food and inflight entertainment

Ventajas: Customer care was good

Desventajas: I suspect the problem of luggage started with Alitalia my first leg

Ventajas: good onboard service

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on