Encuentra vuelos baratos de Londres a Vigo (LON - VGO)

Service and food.

We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night.

The entertainment was good and the food was better than I expected.

Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service.

Seats were Comfortable

N/a

The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me

Vueling agents gave 6 different conflicting times for the delay

Puntualidad

Muy pequeños y duros los asientos

Paid for priority board but there’s no priority given at the gate.

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Nice Flight, and Service

Food can be better and the AC was not so cold.

I am new to Air Europa, and I have had a great experience with several flights.

They could use kiosks at check in, to move the line a little quicker.

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again.

My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid.

Getting off the plane in Barcelona

Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had.

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

Vueling agents gave 6 different conflicting times for the delay

at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please.

Todo, piensan en el cliente en todo momento

Aseo baños y espera conexiones

IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight.

Service was great

n/a

Smooth flight

Food could have been better in board

Easy smooth transaction

None

Entertainment and seat space were great.

They somehow managed to lose the entire flights luggage

Great lie flat seat. Nice FAs.

Food was not that great for intl C

2 hours late, problems with entertainment, bad service at chack-in

Modern clean plane, excellent crew

Flight was delayed but no announcements were made

The plane was very empty so i was able to spread

Food was bad for a 9 hr Flight

The flight was 3 hrs delayed. I bought and took another flight.

Great service and food

Entertainment system was broken.

Los vuelos son muy económicos

La poca puntualidad la maleta la espere más de una hora y el despegue fue muy tardado

The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:(

Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight.

The flight itself was quick and crew members were professional.

We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation.

Getting off the plane in Barcelona

Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had.

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.

Paid for priority board but there’s no priority given at the gate.

Service and food.

We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night.

Entertainment and seat space were great.

They somehow managed to lose the entire flights luggage

Flight delay

2 hours late, problems with entertainment, bad service at chack-in

Service and food.

We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night.

Seats were Comfortable

N/a

The entertainment was good and the food was better than I expected.

Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service.

The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me