Encuentra vuelos baratos de Las Palmas de Gran Canaria a Tokio (LPA - TYO)

Ground crew at CDG was helpful to file a claim for the lost luggage.

Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!

Nice staff, very professional and helpful.

Everything!

Food was Fantastic, Air France the Best on Air.

i liked the food and the crew. they were nice.

the flight was good. nothing to not like.

Ricaro seats often broken and backs don’t stay in the upright position.

Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!

787 is an excellent plane and I could sleep a little

I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for.

2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap).

Service was great

n/a

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

n/a

Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.

La aerolínea y el personal

Todo estuvo bien

Flight was delayed,missed connection,lost bag

Boarding was delayed. Missed the connection flight.

Lots of movie choices.

Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.

Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again

Boarding was quick as i've come to expect from DFW.

I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline.

Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service.

The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines.

The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO.

Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service.

The crew was considerate in taking care of children with families and assigning new upgraded seats to those adults who were looking for sleep and quiet. They were also helpful in getting me a special gluten free meal even though I did not order it in advance.

On board service and amenities

Kayak customer service

they have increased the layover time

When we finally took off.

Flight was delayed >3.5 hours because of an "electrical problem affecting in-flight entertainment system and 1st and Business Class seats. After powering down the aircraft c. 3 times at 11:15pm CT the electrical system miraculously worked as normal.

Food needs to get better.

Seat was good.

We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing.

I liked my seat and the food

I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all

Vegetarian meal.

Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English

Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection.

It was too cold in the plane.

The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)

Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!

The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

Overall everything was great

None

i liked the food and the crew. they were nice.

the flight was good. nothing to not like.

The crew was great and the flight itself was fine

The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half.

Everything

Nothing

El wifi no es gratuito como indican,

Service was great

n/a

n/a

Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.

Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again

Lots of movie choices.

Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.

Good selection of movies. Cool flight data display.

Seems colder than other flights I've had.

Boarding was delayed. Missed the connection flight.

Food was Fantastic, Air France the Best on Air.

Nice staff, very professional and helpful.

That flight have been short

Fly attendants have been in hurry when they served snack

Ground crew at CDG was helpful to file a claim for the lost luggage.

Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!

Overall everything was great

None

Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future.

The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

The crew was great and the flight itself was fine

The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half.

Flavor was fine

Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad.

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight

You get what you pay for, the price for this flight was resolved able.

There was limited time to manage credit cards and give out snacks. There really needs to be a better system.

I would like a refund on my ticket

I didn't like the fact i had to wait the same amount of time it takes to get to the destination because of the delay

Service was great

n/a

El avion ok

Serficio de azafatas pesimo Ni pagando habia posibilidad de comer o tomar algo No funcionaba el servico de pedidos por pantalla Bano sucio

We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son .

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

Entertainment and staff help

Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again.

Nothing

Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic

Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice

Vegetarian meal.

Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English

Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!

Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection.

The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)

Everything

Nothing

787 is an excellent plane and I could sleep a little

I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for.

i liked the food and the crew. they were nice.

the flight was good. nothing to not like.

Overall everything was great

None

The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight

I liked that the flight was not full, therefore allowing additional room.

However food choices and seat room was quite poor. By the time food service was midplane. There was only one food option.

Good range of in flight snacks and food

No Wifi capabilities

Supposedly great aircraft. Good crew and good service

Economy seats cramped for elbow room. Average in flight entertainment.