|Duración media de vuelo||9h 34m|
|Los vuelos llegan a||Madrid Adolfo Suárez Madrid-Barajas|
|Los vuelos salen de||La Habana Aeropuerto Internacional José Martí|
|Precio del vuelo||518 €|
|Aerolíneas||Air Europa, Evelop!, Air France|
The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.
I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.
didn't like the food at all!
boarding was relatively good
they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!
There was charge for a checked bag which I thought on booking was included
Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate.
Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?
Tiny uncomfortable seats.
That I was able to sleep a bit on the flight - and that we gained an hour.
It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in.
Friendly crew, good meal and entertainment
Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.
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