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Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money

Paid for priority board but there’s no priority given at the gate.

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

Nothing

Plane late Check in late What a joke first time flying with this joke company

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Nothing

Worst airlines... a lot of hidden fees, they dont care about a passenger, thry care only about their bussines... I will never ever take these airlines!!!

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

The flight got canceled!

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

The flight got canceled!

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

1hr 30 delay Gate change Queue moves Late baggage

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

It took a very long time to drop bags because there were only three people at the Iberia desks.

Price

N/a

I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

1hr 30 delay Gate change Queue moves Late baggage

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

El abordaje rápido y muy buen servicio de atención

Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money

Paid for priority board but there’s no priority given at the gate.

Todo perfecto! El vuelo salió en hora y llegamos a la hora precista

Organization in boarding the plane

When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours

Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.

Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions

Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.

Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.

The flight got canceled!

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Nothing

Plane late Check in late What a joke first time flying with this joke company

Boarding was excellent and crew also food was good.

Seats to small. Like sardines for 8 hours. Almost no leg room

La aerolínea y el personal

Todo estuvo bien

No ofrecen bebidas entre comidas como en otras compañías (ej Turquish se cansan por atenderte) Audifonos de pobre calidad, no dan otro accesorio para vieje, espacio reducido y comida muy pobre

Very comfortable. Service good

We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home .

La aerolínea y el personal

Todo estuvo bien

Boarding was excellent and crew also food was good.

Seats to small. Like sardines for 8 hours. Almost no leg room

No ofrecen bebidas entre comidas como en otras compañías (ej Turquish se cansan por atenderte) Audifonos de pobre calidad, no dan otro accesorio para vieje, espacio reducido y comida muy pobre

The flight got canceled!

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son .

Very comfortable. Service good

I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine.