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Desventajas: Will never fly them again

Desventajas: The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks.

Ventajas: Everything in the plane felt new, crew was friendly, efficient.

Ventajas:

Desventajas: the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.

Desventajas: Make a flight for just for families or an area on the plane so we can all get some rest

Ventajas: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Desventajas: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Ventajas: Seating was good

Desventajas: Got a seat in the middle - was pretty annoyed with this.

Ventajas: Crew was helpful, food was good

Desventajas: Seats could have been better

Ventajas: Pilot gave us a nice smooth flight even though there was a storm, brilliant take off and landing!

Desventajas: It was terrible that hand luggage had to be paid for

Ventajas: Nothing stands out

Desventajas: Width of seats was far to small, the seats covers are dated and gruby, the queing process for standard and fast track was a shambles. Checking in was slow due to there being only 1 desk open for a full flight.

Ventajas: Ryanair still don’t have enough leg room for taller people. Very uncomfortable. Cheap but not that cheerful if you’re over 6 ft

Desventajas: More leg room or exit seats for taller people

Ventajas: El personal era muy agradable y ayudaban en todo lo posible.

Desventajas: Lo malo de Ryanair es que a pesar de ser considerada una compañía de bajo coste, ahora te obligan a pagar por la maleta y si quieres sentarte con tus acompañantes también por elegir asiento, por lo tanto no sale tan barato al final.

Ventajas: yes

Desventajas: not really

Ventajas: Friendly staff

Desventajas: Security check at gate; No priority

Ventajas: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.

Desventajas: Transfer point needs upgrade.

Ventajas: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Desventajas: No downsides at all

Desventajas: The flight is operated by a budget airline. False advert

Ventajas: Good communication with the crew, very kind and nice.

Desventajas: Never had a flight with so little leg room

Ventajas: On time, good service

Ventajas: Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations.

Ventajas: A flight es eventually arranged

Desventajas: There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.

Desventajas: Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours.

Ventajas: Personnel were helpful, polite and spoke English as well as many other languages.

Desventajas: Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware

Ventajas: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.

Desventajas: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!

Ventajas: Comfort of the plane, service

Desventajas: No business lounge in CDG before 9am

Ventajas: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

Desventajas: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Ventajas: Like the overall KLM experience

Desventajas: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Ventajas: Quick flight

Ventajas: I love the food

Ventajas: Amazing crew

Ventajas: entertainment was good

Desventajas: the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice

Ventajas: Canceled and not rebooked untill 4 days later

Desventajas: Still waiting to fly

Ventajas: Great crew, comfortable seat, good food, and food entertainment.

Desventajas: Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection.

Ventajas: crew

Desventajas: food screens

Ventajas: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Desventajas: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Ventajas: Lovely crew, very helpful

Desventajas: N/A

Ventajas: Crew was nice and friendly

Desventajas: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Desventajas: Flight cancelled

Ventajas: era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir

Ventajas: Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok.

Desventajas: I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow.

Ventajas: The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!

Desventajas: The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage

Ventajas: Everything in the plane felt new, crew was friendly, efficient.

Ventajas: Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.

Desventajas: Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions

Ventajas: Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though.

Ventajas: I liked how they played music

Desventajas: My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport.

Ventajas: Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that.

Desventajas: Tell Air Hostess to be polite if any one asking for something it’s part of their job

Ventajas: You can charge your phone on the flight. Got snacks on each flights

Desventajas: the food options

Ventajas: crew

Desventajas: food screens

Ventajas: Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again

Desventajas: Choice of food was very limited as they were missing the food in catalog.

Ventajas: The seats were wide tall and comfortable, there was enough room for the legs as well.

Desventajas: A little glass of juice would have been nice from the airline.

Ventajas: Made up tons of time en route.

Desventajas: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Desventajas: Flight delays is a constant problem with this company