Encuentra vuelos baratos de Estocolmo a Madrid Adolfo Suárez Madrid-Barajas (STO - MAD)

Ventajas: Movies and friendly crew

Desventajas: Food was not good Too much meat

Ventajas: All!!

Desventajas: Nothing.

Ventajas: Nothing to like. Rude staff.

Ventajas: I did like that the flight wasnt full

Desventajas: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.

Desventajas: The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight.

Ventajas: Reliable, modern cabin, nice crew

Desventajas: Some more music choices would be nice

Desventajas: they cancelled letting me fly

Ventajas: Swiss quality, punctuality and reliability.

Desventajas: No negatives.

Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Desventajas: Flight delays is a constant problem with this company

Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Ventajas: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Desventajas: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Desventajas: poor customer service.

Ventajas: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Desventajas: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.

Ventajas: The crew was very cool

Desventajas: The food was ok

Desventajas: poor customer service.

Desventajas: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.