Encuentra vuelos baratos de Estocolmo a Bilbao (STO - BIO)

Edficient boarding and pleasant onboard service

Cleanliness of plane and limited movies

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

Delay, nothing to eat, poor service !

I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not.

Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour.

Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional.

The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht

The seating was very close. Not enough room to sleep comfortably.

The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave.

The airline crew was responsive and professional. The flight was also very smooth.

The boarding process was like a buffet: first come first served.

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

Entertainment

I would have liked a better selection of movies and TV series and games

2 hours delay!

Food service is adequate.

Standard complaint, but economy seats are way to squeezed in!

Everything great

N/A

Great lie flat seat. Nice FAs.

Food was not that great for intl C

Easy smooth transaction

None

On time flight, food served was decent, and flight crew was pleasant.

Nothing, great flight.

When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys.

Personal muy agradable, un vuelo muy corto y sin retrasos

No habia entretenimiento en el vuelo, el equipaje de mano fue en la bodega

IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight.

On time

The small space between seats

Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.

Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.

Edficient boarding and pleasant onboard service

Cleanliness of plane and limited movies

Great wheel chair service

Polite customer service agent

The flight and services were OK, the only bad thing - my baggage did not arrive David Silberman

I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not.

Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour.

Edficient boarding and pleasant onboard service

Cleanliness of plane and limited movies

Delay, nothing to eat, poor service !

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht

The seating was very close. Not enough room to sleep comfortably.

The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave.

The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked

Seats and space are just too small.

Delay, nothing to eat, poor service !

I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not.

Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour.

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave.

Seats in front recline so that seat back is in your face.

Food was Good, flight was without much stress and a little faster to compensate for the delay.

Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too.

Hospitality and attitude of crew Food

Cramped economy seats including leg space

Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight.

Personal muy agradable, un vuelo muy corto y sin retrasos

No habia entretenimiento en el vuelo, el equipaje de mano fue en la bodega

El vuelo llegó con antelación pero la entrega de las maletas tardó demasiado y sin explicaciones.

IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight.

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

The flight and services were OK, the only bad thing - my baggage did not arrive David Silberman

Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens .

Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.

Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.