Ventajas: "super? ok"
Desventajas: "better food"
Ventajas: "Yes crews were amazing"
Desventajas: "Nothing"
Ventajas: "Great crew. Efficient loading and unloading."
Desventajas: "Even though in business class I never got comfortable."
Ventajas: "They had a gluten free snack available for me!"
Ventajas: "Efficiency of staff"
Desventajas: "cold croissant for breakfast/snack and no other alternative"
Ventajas: "Clean plane, good seats"
Desventajas: "Staff was not particularly friendly"
Desventajas: "Our incoming flight was delayed so we missed our original connection. We were rebooked on a flight 5 hours later. That flight was then further delayed by 1.5 hours because that incoming plane had left London late. So we got to Florence 8 hours later than anticipated all because Swiss flights are not running on time."
Ventajas: "A short flight, so, it was just fine. A very friendly crew."
Desventajas: "Second delay of my return trip with no notice from the airline. Swiss employees herded passengers like sheep forna second passport inspection after the 3 hour delay, speaking to passengers in an abusive tone. It made me extremely uncomfortable."
Ventajas: "Nice crew"
Desventajas: "Waiting while boarding"
Ventajas: "Wasn’t able to make this flight due to delay leaving Boston"
Desventajas: "Wasn’t able to make this flight due to delay leaving Boston"
Ventajas: "Friendly & pleasant flight attendants."
Desventajas: "Too close to the bathrooms - doors opening & closing & flushing noises were loud and annoying."
Desventajas: "It was impossible for us to make our connecting flight from Zurich to Berlin because it was located in a different terminal and we had to go through customs first which took over an hour. “Not our fault” says Swiss. Swiss and other airlines should unite in demanding customs allow the connecting travelers to go through 1st."
Ventajas: "same as Lufthansa"
Ventajas: "On time, quick flight, excellent service"
Desventajas: "Nothing -- everything was great"
Ventajas: "Everything moved smoothly"
Ventajas: "The service was outstanding.They were all so nice."
Ventajas: "My son thankfully was able to switch our flight"
Desventajas: "I was not notified original flight had been cancelled"
Ventajas: "great flight in time"
Desventajas: "they are selling connections too short"
Desventajas: "Our flight was rerouted due to weather, which was fine. Unfortunately after we landed at an alternate airport, Swiss Air was completely disorganized. Communication with the effected passengers was sparse. Very unimpressed with Swiss Air."
Ventajas: "Basket of Swiss chocolates served. Even though the flight was short, we were served a croissant, drink, and the yummy chocolate."
Desventajas: "We were left in Italy a day longer and so we had to incur the cost of hotel and meals for an extra day. Our hotel had no rooms for us so we had to pack up and find another hotel"
Ventajas: "Everything was good, good staff, good servise."
Ventajas: "Load"
Desventajas: "Tight seating"
Ventajas: "Perfect hours of the flight"
Desventajas: "Food (sandwich dry...)"
Desventajas: "Swiss cancelled our original flight. Put us on a much later flight that would not connect to our flight to Newark. Instead they put us up in a hotel in Zurich and put us on a United flight the next day, both my husband and I reached missed a day of work because of this."
Desventajas: "No snacks, half cup juice. Boarding-no organized lines."
Ventajas: "Leg Room good at emergency exit row"
Desventajas: "Not a lot of help at the airport."
Desventajas: "Late by 2 hours"
Ventajas: "Quick, awesome, Swiss Crew as always perfect."
Desventajas: "Turbulence but it’s a service problem )"
Ventajas: "Like everything"
Ventajas: "Two free snacks and friendly and very helpful staff members."
Desventajas: "Nothing"
Desventajas: "If I had to change something, it would be food. But this is a personal reason. I just didn't find it tasty."
Desventajas: "I could not obtain a refund."
Ventajas: "Friendly professional service. Good pie."
Desventajas: "Leaking from exit row when descending to land"
Desventajas: "No food was offered even tho it was a real early flight"
Ventajas: "Short 75 minute flight. Very good chocolates. Smooth flight, good landing."
Desventajas: "I asked for Isle seat, got window seat with isle seat filled with 500 LBS (230+/- Kg ) young man - his legs were longer then the seat spacing - full plane - not an ideal situation."
Ventajas: "Quick hotel accommodation"
Desventajas: "Missed flight and missed day at work, lost another vacation day due to Swiss Air"
Ventajas: "Service was good."
Desventajas: "None"
Ventajas: "On time and reasonable comfort for a smaller plane."
Desventajas: "Nothing I was unhappy with."
Desventajas: "No food or entertainment on this short flight"
Ventajas: "Extra nice crew. It was my first time flying with Swiss."
Ventajas: "Friendly and courteous staff and clean planes."
Ventajas: "Good staff, nice"
Desventajas: "Plane felt old. Didn't feel safe."
Ventajas: "everything besides the food was wonderful"
Desventajas: "I am intolerant to gluten so while I imagine the croissant was tasty, I couldn't eat it. I know this is standard, but it would be amazing if it were possible to eat what is served on a short flight."
Ventajas: "Both Stuttgart and Zuerich are smaller airports, which mrans shorter ways to the gates"
Desventajas: "In Suttgart, signage vould be improved.i didn't see a general information board in the terminals and had to use the airport magazine. Waste of paper."
Desventajas: "I found it outrageous that I was charged extra for my first piece of checked luggage, when nowhere (and I mean 'nowhere'!) during the reservation was it ever mentioned that this was supposedly a chartered flight. I paid quite a lot for this ticket especially NOT to be in such a formula."
Ventajas: "Swiss was reliable and punctual. Food and entertainment could use some improvement."